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Maytag has a rating of 1.31 stars from 149 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Maytag most frequently mention customer service, year warranty, and new washer problems. Maytag ranks 210th among Appliance sites.
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Purchased our home with the washer and dryer in 2006. Found a credit card receipt that leads me to believe the pair are from the early 90's. Numbers on the plate are AT8804AAE. A0100224. I have attempted to find out how old they are but no luck so far. Very happy with these appliances.
Purchased a maytag washer dryer and in only 5 years the washing machine won't fill on wash cycles only works on rinse and spin and drain and spin cycles. Maytag used to be the standard in these appliances now they aren't worth the money. Very upsetting that a product has fallen so far down the line in reliable products and if asked I certainly wouldn't tell anyone to purchase these inferior products. 5 years I could have had my laundry done by a laundering service for less money than I spent on these pieces of $#*! appliances.
Purchased our home with the washer and dryer in 2006. Found a credit card receipt that leads me to believe the pair are from the early 90's. Numbers on the plate are AT8804AAE. A*******. I have attempted to find out how old they are but no luck so far. Very happy with these appliances.
Products used:
Washer dryer
Erin saved the day. Excellent Customer Service skills. The first customer service wrap I talked to paled in comparison with Erin. Erin quickly established what I needed and gave me a path of travel to having my washer repaired. I want to commend Erin for making my day!
We've had our Maytag washer and dryer since 1986 it's been through seven kids and two adults ( plus various pets). It's had some issues but nothing big that I haven't been able to repair. The reason I'm on here now is my fault. I'm doing some work on the floor under the unit and in my haste to pull it out I forgot to remove the drain hose from the drain and I snapped the plastic piece that holds the drain hose. So now I'm hunting parts for a 36 year old washer. My reasoning is if it still runs why replace it? But right now I need a part!
We've always bought Maytag and they've lasted 10yrs or more. When i saw pet pro washer/dryer I considered them since we now have 2 pets. Since I don't need to buy now I am going to think about it more but I'll still buy Maytag.
We bought our Maytag washer and dryer from Home Depot. 12 1/2 months later, the washer threw a code, F9E1. I called Maytag and spoke with a rep who said that since my washer was only out of warranty by a few weeks, he would extend a one time warranty visit. The serviceman showed up and informed me that we needed a water pump and wiring harness. After waiting several weeks, we were informed that the parts were not available. Maytag said they would replace the machine. The delivery people showed up this morning as we were told and picked up the old machine and delivered a brand new one. Great job and excellent customer service by Maytag.
Tip for consumers:
Call maytag direct.
Products used:
washer and dryer
Great products which just work. I got a used dryer and it works superbly well. It's an old metal gadget and the paint is slightly flakey here and thats not much of an issue.
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Trust Maytag? Kitchen appliances, washers & dryers & more. Our dependable appliances are engineered to be durable and have a 10-year limited parts warranty.
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