Maytag

Kat V. here again. Follow up on my review of Aug 11,2022. I took their 25% off and bought a Whirlpool (same family). I jumped through all the hoops and carefully provided all the info and documents required to the letter. Emailed it all off to their "care" team on August 27,2023. Here we are on March 31,2024 and I have yet to see that cheque come in the mail.
On top of that, they had advised me to buy an extended warranty because it would cost less than $100.00. Turned out to be over $200.00. Lied to again. This company has seriously lousy customer service.

Bought maytag washer Dec of 2022. Day before Thanksgiving 2023 it quit working. Under warranty but can't get replacement parts. Still waiting. How do they build them if parts are not available? Do not buy or let the name brand fool you!

Avoid Maytag refrigerators! The light assembly fails after 2 years the replacement is 55 plus tax and of course you pay shipping-this product

Recently we were in the market for a new clothes dryer. Thinking in the past Maytag had treated us well, so we purchased model MGDP575GW0. The salesman said it is industrial rated! Got to be good, right?
It is freaking terrible!
Takes hours to dry even thin material!
Towels n blankets, wow, do you have all day!?
Very dissatisfied! (And yes, we have cleaned our vents)

Washing machine has always been extremely loud and shakes.
Washer MVW6200kw purchased on 1-30-2022 and now will not drain. Called customer service, only for them to let me know the only thing covered is transmission and basket. They would send repair man to fix problem all at my expense. So much for Maytag Quality.

Typical Maytag product built for service calls not to last, so they can profit thier new marketing trick. The fridge doesn't close properly, parts are broken and cracked.fridge is freezing all of my produce!

Please see the video below, we had a service company tell us this happens with the majority of their washing machines.

Had two only last a year before breaking! Will never buy a Maytag again. Stops spinning and filling with water believe it's condensation from the lid leaking over into the electrical and shorting them.

My washer lasted 3 years when the electrical component panel died. The 10 year warranty is a joke. I called them and they said it only covered the motor and drum after the first yr. They are misleading. The dryer also broke down within a year.

Heads up, everyone! My mom bought a defective Maytag washer from Lowe's in November 2022! On October 6,2023, it started a wash cycle by itself and flooded her home causing $15,000+ damage. See attached pictures. Homeowner's insurance covered the damage, but Maytag will not stand behind the product nor will they honor the refund warranty. LOOK AT THE DAMAGE. CONSIDER THIS AND THE HORRIBLE CUSTOMER SERVICE BEFORE BUYING FROM THEM! Just a little FYI!

I have been a loyal Maytag product owner for many years. Recently, my $1000+ Maytag washer (made by Whirlpool) failed after 4 1/2 years, and it was not cost-effective to repair due to the extortionate cost of parts. The washer was hailed away. It was partly recycled, but mostly become landfill.

Thousands of consumers are also reporting reliability issues and failure of their appliances from as little as 2 years after purchase. Across just 3 consumer advocate sites, there must be thousands of complaints along similar lines.

When I approached Whirlpool, they said they would not pay for the repair as that would mean them favoring me over other consumers and that they wanted to treat everyone fairly. This is clearly not the case, as occasionally I have seen consumers writing about Whirlpool making exceptions. If you search for "product reliability washers years" you will see the average life expectancy of a washer is 10 years. The agent told me that the ten years is correct, but after repairs have been made in that time period.What?

Don't bother going to The Better Business Bureau. They will likely do nothing, as they do not share with consumers that company's like Whirlpool are paying them membership fees, which is a conflict of interest.

Other than reliability, I would also never purchase a Whirlpool product based on the negative impact the failure of my product had on climate change.

I think it is reasonable to assume, I am not the only once who has faced this issue. In this case, Whirlpool can sell new washers or make money from selling expensive replacement parts when the appliance fails prematurely.

Finally, based on my experience, their product reliability appears to be at odds with claims on their corporate website that they are actually helping the planet and reducing their carbon footprint.
Shame on you, Whirlpool.

Model Number: MHW6630**
Serial Number: *****
Purchase Date: xx/xx/2019

I will never buy another Maytag product because the company did not honor their 10 year limited warranty even though my appliance was only 4 years old and qualified for the warranty. Even their own repairman agreed it should have been covered and that's pretty bad. I have zero respect for the conpany!

Contacted them 4 times with no response. Lost another customer for life! Washing machine lid broke. Hundreds on line with the same defect. THEY DO NOT CARE!

Washer "pet pro" quit working after 2 months. Warranty covered the part. Only thing was after many many finger pointing between the repair man and the company on where the part was. After 3 months I still have no washing machine.

Washer makes a terrible noise on certain settings and the Dryer sounds like the bearings are going out, and they are a year old!

DO NOT BUT ANYTHING FROM MAYTAG! WARNING: MAYTAG APPLIANCES ESPECIALLY WASHERS, STOVES, DISHWASHERS AND
REFRIGERATORS SPORTING THE "10 YEAR WARRANTY TAGS" ON THEM ARE NOTHING MORE THAN PIECES OF TOTAL TRASH! BE SMART AND SPEND YOUR HARD EARNED DOLLARS ON ANOTHER BRAND. THESE "10 YEAR WARRANTY" STICKERS ON THEIR APPLIANCES MEAN BASICALLY THAT THEY WILL COVER NOTHING EXCEPT THE MAIN COMPONENT OF THE APPLIANCE WHICH IN MY PION SHOULD NAT FAIL WITHIN THE FIRST FIVE YEARS OF PURCHASE AS MY MAYTAG WASHER, DISHWASHER, ELECTRIC RANGE(IS ON IT'S WAY OUT, BURNER ELEMENTS FAIL TO FUNCTION) A FAILED ELECTRIC MAYTAG DRYER (AFTER ONLY FOUR YEARS OF LIGHT USE) AND FINALY OUR MAYTAG REFRIGERATOR(LIGHTS ARE FAILING TO ILLUMINATE BUT ONLY FLASH AFTER ONLY THREE YEARS OF LIGHT USE!) MAYTAG WOULD NOT EVEN OFFER ME ANY KIND OF A DISCOUNT TOWARDS PURCHASING ANY OF THESE AS THE ONLY THING COVERED ON THEIR FAILED WASHER WAS THE STEEL TUB AND MAIN BEARING!
HOW CAN YOU DESTROY A STEEL WASHER TUB OR MAIN BEARING AS THE OTHER WASHER COMPONENTS FAILED ONLY AFTER THREE YEARS OF USE. NO HELP FROM MAYTAG WHATSOEVER AS THIS
JUNK IS MANUFACTURED "IN CHINA" MOST LIKELY BY SLAVE LABOR! DO YOURSELF A FAVOR AND BUT ANOTHER BETTER BRAND...

Maytag commercial washer model #MVWP576KW1 is absolutely horrible!
Plastic parts are all in the internal works of the machine. This washer breaks
Down constantly. I could not go 2 mos. Without having to call the service co.
For Maytag. This goes on for a year. Now Maytag no longer makes a harness
For my washer and offers me a buyout. BEWARE Maytag washers@ Lowes
Hardware! I will never buy a Maytag anything as long as I live! What a scam!

I purchased a stackage Maytag washer and dryer. What a mistake! Washer broke in 30 days. Had to take off work to receive the new replacement washing machine. As they were unboxing it, it was obvious that the machine was damaged. In a way, why box it. Box was in pristine condition. Had to schedule delivery and take another day off. Not even complaining about trips and cost of going to the laundromat. After 3 months the second washer malfunctioned the same way the original machine malfunctioned. Electrical panel is what I've been told. Had to schedule a repair through Maytag. The lonely repair guy you see on tv informed me that to repair the washer, I had to disconnect the dryer first and reconnect it afterwards. That's not part of the repair. Get your lawyer to review the purchase order contract when purchasing any Maytag appliance. So, I'd have to lose more time and money taking days off to hire a plumber to disconnect the dryer, have the repair done on a model that broke twice in 6 months and have the plumber come back and reconnect. How long do you think before this piece of sh_t product breaks again. That repair guy on tv is lonely because Maytag hides behind legal jargon not to fix or repair it's inferior products. I would never buy another Maytag appliance and will warn everyone of this company's terrible products and customer support. If anyone wants to buy a piece of sh_t broken washer, let me know. It's useless to me.

Bought Maytag washer and dryer in 2023. Returned both within the first 30 hours. The engineering on the washer is bad. On heavy duty setting the cycle took 2 1/2 hours. The water fill takes 20 minutes, it will add water for 5-10 secs then agitate for 5-10secs for 20 mins! Wash cycle takes 33mins and turns off and on continuously. Rinse takes 63 mins and cycles off and on. One load took 2.34 hours! Ain"t nobody got time for that. They're out of here.

Brand new washer and dryer,washer quit in 6 Mos dryer at a year.and the service is a nightmare i mean they are flipping lost you get ran around for days then get a tech company that does what they want and shows up at there own time wow wow wow.this was the worst decision in my life to buy from them never again,got rid of washer and dryer is next took me 3 weeks to get my dryer fixed after talking to tech bs

Absolutely junk, deceptive and pissed, upon purchase I called Maytag and was told there products carriers a full 10yr warranty and just at 7 yrs old the ccu on the dryer is bad,they're telling me that's not covered under the warranty, only the drum and parts,,,,,well doesn't take a rocket scientist to realize that the ccu is a part,they want 426 dollars for a new one,,,, really,,,,I can put that towards a new Bosch which honors it's full warranty as I found that out on my Bosch dishwasher,,,, Maytag sucks.

They no longer make the front in 2 compartments so you can't empty the lint trap. It's inaccessible. You have to call a service man now so he can take off the top, front, and the door with seal to get to it. It's not covered under any service contract either. My model is 90 days old. It's probably getting sold bc I won't pay a serviceman to do maintenance. Bye Maytag

Bought an Maytag dishwasher just over a year ago. Stopped working just after the year ended. Waited over two weeks for someone to come out and look at it authorized by Maytag and just as I suspected, NO parts available to fix a year old machine? Ridiculous. Go to their FB page for more than a few horror stories. Waited an hour on hold to be told it's the pandemic that's the problem. Huh? Stay the heck away from Maytag and the parent company Whirlpool. Spend a little more. I'm replacing this piece of junk with a Bosch.