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MaxbhiReviews 2,323

2.5
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Maxbhi Reviews Summary

The overall reputation of the company reflects significant customer dissatisfaction, primarily due to poor product quality and inadequate customer support. Many reviews highlight issues with defective items, delayed orders, and challenges in obtaining refunds or replacements. Customers frequently express frustration over the company's lack of responsiveness and perceived fraudulent practices. There are no notable positive aspects mentioned, indicating a concerning trend of negative experiences. This feedback suggests that potential customers should exercise caution and consider alternative suppliers for more reliable service and product quality.

This summary is generated by AI, based on text from customer reviews

service
462
value
456
shipping
456
returns
374
quality
439
This company does not typically respond to reviews
India
1 review
0 helpful votes
Follow Sin S.
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They sell you faulty spares and then won't give refund or replacement. I had ordered two times, both times they the spares were faulty.

Date of experience: September 18, 2023
India
1 review
1 helpful vote
Follow Ram K.
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I have placed multiple orders from maxbhi, initially all the orders used to be a bit of medium quality product, which works. But from last two year, they are importing very low quality product from china or wherever, they just broke when you are placing in phone itself and since the replacement policy is send by yourself. They wont replace or receive package and this goes for a month following with super duper floppy customer care.

The only way to get refund of your products is to complain in consumer complaints and they understand and helps, but takes more time to resove.

Date of experience: September 16, 2023
India
1 review
0 helpful votes
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Scammers
September 15, 2023

This website is a complete scam. My Oppo A3s screen got damaged so I needed a replacement asap. Firstly the product was dispatched very late. Once I did receive it, it turned out to be a defective lcd screen. So did they purposely send me a defective product or did they not test the product before dispatch? Unbelievable. I completely lost trust and asked them for a refund. No reply from except some computer generated messages. They don't even pick up the phone. Don't waste your money with these frauds. Get your phone repaired at local repair shop they may charge a little more but at least your phone will be surely fixed.

Date of experience: September 15, 2023
India
1 review
1 helpful vote
Follow Rajasekhar R.
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LCD with Touch Screen for Asus ROG Phone 3
September 14, 2023

Don't buy any products from Maxbhi, They are selling cheap products. After purchase, they mentioned In-Screen Fingerprint sensor, proximity sensor or any other in-built sensors does not work. No return and replacement of the product. 10,249.00 Rs loss.

Date of experience: September 14, 2023
India
1 review
0 helpful votes
Follow Robin S.
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I purchased 1 pc LCD with Touch Screen for Xiaomi Redmi K20 Pro - Black (display glass combo folder) Order #*******, Paid Rs 1259 on 5th Sep 2023 at 11:58pm. Delivery by 07 Sep 2023. Defective and reject item received on 11 Sep 2023. The Display Touch and Pattern not working (mobile repair shop Receipt attached).

No refund. No pick up. No replacement.
Replacement only if defective LCD received at Maxbhi.com by 20 Sep 2023 at customer's own cost and if it meets Maxbhi.com approval. Items sent India Speed Post receipt attached. Replacement in 10 days time.
I am without a mobile and will remain so for more than 1 month.

My only mistake is I trusted apparently fake good review of Maxbhi.com at its website.
A total of helpless 782 maxbhi.com customers had neither got their money back nor a working product. See Indian Consumer Complaints Forum screenshot attached.

Also, e-commerce Maxbhi.com is in clear and gross violation of Rule 4 of e-Consumer Protection (E-Commerce) Rules, 2020. E-Commerce Portal Maxbhi.com do not have consumer grievances redressal system, telephone number, email ID, address, cancellation policy, money refund policy, pick up and replacement of defective and reject items supplied to consumer and many more.

Date of experience: September 14, 2023
India
1 review
0 helpful votes
Follow Sagar M.
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I have placed order for two products and As one of product was wrongly selected. Even after providing correct information product is not shipped timely with other product. After a week product still not shipped. As I couldn't wait that longer requested for cancellation but customer support is pathetic. Never ever order anything from Maxbhi once you place order your money is gone. Even if product is of bad quality or before shipment you want to cancel Maxbhi will not support.

Date of experience: September 12, 2023
India
1 review
0 helpful votes
Follow vila k.
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Very Poor quality
September 11, 2023

I have purchased a total of 4 products from maxbhi store. But unfortunately non of them has been successful. C11 has touch issues, note7s both batteries fail and phone switches after a few minutes, iPhone xr touch is not precise and has trouble typing. I love the price but the products are not upto mark. It was a waste of money.

Date of experience: September 11, 2023
India
1 review
9 helpful votes
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Scam website
September 8, 2023

Beware of this scam site. Stay away if you don't want to lose money.
They didn't even have a cancellation policy.

Date of experience: September 8, 2023
India
1 review
0 helpful votes
Follow Ramnath R.
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Don't believe Them
September 8, 2023

I buy touch screen as it was broken. Their replacement policy is the worst it was worked only two days afterwards it started flickering I send replacement request they reply you installed the product so your warranty is expired?! For installing only we buy their product without. Installing how we can know it's working or not working so better don't buy from maxbhi

Date of experience: September 8, 2023
India
1 review
0 helpful votes
Follow Yaseen K.
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I had a very bad experience with this company I ordered lcd touch scree and its been more than 25 days and its not been delivered yet

The customer care is of no help they are trained to just ask the customer to wait for some more time and nothing else

There is no simple return or refund policy and the complicated policy they have is all in favour of the company and the customer is given more pain and 0 setisfaction

I regret my discussion of trusting this company and making payment

Not after 25 day also I am still waiting for a phone call for the update on order cancellation process and another good 10 days for order delivery if I do not want to cancel the order...

Date of experience: September 2, 2023
India
1 review
0 helpful votes
Follow Tushar R.
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Good experience
October 7, 2023

Over all the time was great the delivery of the product was great the delivery of the day of the product was great.

Date of experience: August 28, 2023
India
1 review
2 helpful votes
Follow Manish A.
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My experience with Maxbhi was very bad I ordered two mobile displays (bill attached) from this company and after 15 days both of them stopped working and when I called customer care they didn't say anything about this problem Also refused to listen and clearly stated that the company is not allowed to provide any support on the sold products.
My question is if they do not support their sold products after 15 days then why they are selling such poor quality products and fooling their customers.
I will never buy anything from your company and will not recommend anyone to buy your products/mobile accessories and waste their money on them.

Date of experience: August 27, 2023
India
1 review
0 helpful votes
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Best service
October 7, 2023

Best website for mobile spare parts and best delivery service and best customer care support and overall best service

Date of experience: August 26, 2023
India
1 review
0 helpful votes
Follow Anchor R.
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It's very disappointed journey with maxbhi. Ek screen magwai wo bhi band bheji aur jab vapas bheji to bolte hai apne Tod kar bheji hai then vapas uska pic liye usme kuch tutta hua nahi tha. Maxbhi middle class logo k emotions se khel Raha hai. Yaha 1200 kese kamaye jate wo middle class person ho janta hai.
Aaj jab coustomer care ko call Kiya to unhe yahi update nahi bas bol Diya apne product Tod kar bheja. I will meet soon in court

Date of experience: August 14, 2023
India
1 review
0 helpful votes
Follow Omkar Gavhane g.
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Very poor service, false advertisements, scamming and telling it is already mentioned in terms and conditions. If you want to replace you have to pay for the courier charges also within 10days time frame. The support team is just awful. Never buy anything from their website providing bad quality. Check their terms and conditions. I hope you never go through the kind of bad service I'm dealing with.

Date of experience: August 9, 2023
India
1 review
0 helpful votes
Follow Shiba R.
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Very bad.Dont but anything, they will just cheat at any cost.They don't give my money back.No rule for this company.

Date of experience: August 9, 2023
India
1 review
0 helpful votes
Follow Deepak K.
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Realme 5 folder
October 7, 2023

I ordered a display folder of reame 5 and it was good but not original but it was close to original and product fitting and packaging was good

Date of experience: July 31, 2023
India
1 review
0 helpful votes
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Faulty parts
July 26, 2023

I have ordered 3 times each and everytime they send fault part and no refund disgusting frauds customer care has no knowledge cheaters

Date of experience: July 26, 2023
India
1 review
0 helpful votes
Follow Navneet G.
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I recently purchased a replacement touch screen combo for my mobile phone from Maxbhi, and to put it mildly, it was an absolute nightmare from start to finish. This review serves as a warning to all potential buyers - stay away from Maxbhi unless you want to waste your money on defective products and be left without any recourse.

The trouble began almost immediately after I installed the replacement touch screen. Within just one day of usage, the touch screen stopped responding, rendering my phone completely useless. I couldn't believe it - what a waste of time and money! Naturally, I contacted Maxbhi right away, hopeful that their advertised "easy replacement" would come to my rescue.

However, dealing with their customer support was nothing short of an exercise in frustration. After explaining the situation and presenting my case for a replacement, they bluntly denied my request! What's the point of offering a warranty if they won't stand behind their products when they are clearly defective? Their behavior is deceptive and unprofessional, and it's clear they care more about taking your money than providing quality products and service.

To add insult to injury, the replacement part came with a sticker that clearly stated a 3 months warranty, and yet they conveniently ignored their own commitment to customers. It's either a shameful attempt at false advertising or a display of complete incompetence on their part.

In desperation, I had no choice but to buy the same replacement part from a local shop, albeit at a slightly higher price. However, at least the local shop had the decency to stand behind their product and offer a genuine 3 months warranty. This speaks volumes about the difference in service quality between Maxbhi and trustworthy local suppliers.

I implore you, dear readers, do not be enticed by the cheap prices at Maxbhi; it's nothing more than a facade to lure unsuspecting customers into their web of deception. Save yourself the headache, disappointment, and additional expenses by avoiding Maxbhi altogether.

In conclusion, my experience with Maxbhi's mobile phone replacement part was abysmal, and I sincerely hope that this review serves as a cautionary tale for others. Don't make the same mistake I did; invest in reliable and reputable sources for replacement parts and avoid the headache that comes with dealing with Maxbhi. Your hard-earned money deserves better treatment than what this company has to offer.

Date of experience: July 25, 2023
India
1 review
0 helpful votes
Follow Sougata D.
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I purchased Samsung M31 display, then sent a defected product. Applied for replacement but they didn't. My 1300 was totally gone.

Date of experience: July 20, 2023

From the business

The biggest online website for mobile phone spare parts, tools, accessories & servicing softwares with wholesale prices at your doorstep!


maxbhi.com
Ghaziabad, Uttar Pradesh, India