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Maven Writers has a rating of 3.6 stars from 91 reviews, indicating that most customers are generally satisfied with their purchases. Maven Writers ranks 115th among Academic Editing sites.
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Very strong customer service commitment by their staff, especially the email response team and the online instant chat support agents. However, response to my message sent directly to the writer was not promptly forthcoming. I had to resend it for even the admin to notice and contact the primary writer via phone call. UPDATE: Their team contacted me and made it clear why there were delays in responding to my queries posted under the order page. It was all my bad!
They are very unfair in terms of how they price their papers. If it is the same cluster of writers handling all the papers, why are the higher level papers charged more? I paid for an order and selected an upper level, and 2 of my mates who ordered at a lower level received grades superior to mine, yet I was the one who paid a higher financial price.
They are very unfair in terms of how they price their papers. If it is the same cluster of writers handling all the papers, why are the higher level papers charged more? I paid for an order and selected an upper level, and 2 of my mates who ordered at a lower level received grades superior to mine, yet I was the one who paid a higher financial price.
Tip for consumers:
Select a higher grade when ordering only if you are sure you need it and it will make a difference
Products used:
Research Paper
I gave them a sample amount of time to do my work and they took forever. Kept giving me several excuses and pushing delivery dates behind and to make things worse the paper i received from them was way out of topic and poor turnitin scores. Thankfully i didn't need to use that paper anymore because i ended up doing it on my own.
Umm, just one question, "frey": can you provide even a single piece of evidence that you have been in contact with Maven Writers? Since they kept sending you messages with excuses and "pushing delivery dates behind" like you claim, certainly you have at least a message from them documenting their communication, right? How about proof of purchase from the order you placed? Anything at all whatsoever? Nothing? Thought so.
Maven writers are not better than UKEssays or Oxbridge. Maven has years to go before they come anywhere near the top 2 in the league.
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As we follow up this case with you internally, let us try and address some of the issues you’ve mentioned here. First, WE DO have different clusters of writers handling papers at different levels. Secondly, it is standard practice to price higher level papers more costly. Surely you can’t expect a Master’s paper to be charged the same fee as a High School level paper, can you? Lastly, you need to understand that there are several factors that go into the grading of a paper, and Maven Writers is not in control of all of them. In any way, we will be following up on this matter and contact you directly.