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Marble Law has a rating of 2.7 stars from 101 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Marble Law most frequently mention legal representation and customer service. Marble Law ranks 16th among Legal Services sites.
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Marble Law: A Remarkable Resolution to My Dispute
Rating: (5/5)
I recently had the privilege of working with Marble Law to resolve a rather complex and emotionally charged dispute, and I cannot express how grateful I am for their exceptional services. From the moment I reached out to them, it was evident that Marble Law was dedicated to providing me with the best possible outcome. Today, I am delighted to share how Marble Law not only corrected my dispute but also exceeded all my expectations, leaving me completely satisfied with the results.
When I initially contacted Marble Law, I was overwhelmed by the legal intricacies of my situation. The team's prompt response and immediate willingness to listen and understand my concerns were incredibly reassuring. They demonstrated a high level of professionalism and empathy from the outset, making it clear that my case was in capable hands.
What truly set Marble Law apart was their proactive approach to handling my dispute. They conducted a thorough analysis of the situation, leaving no stone unturned. They kept me well-informed at every stage, explaining the legal processes in a way that was easy to comprehend, and patiently addressing all my questions and concerns. This transparent communication and their commitment to keeping me in the loop throughout the entire process helped alleviate much of the stress associated with my dispute.
Moreover, Marble Law's expertise in the field of law was undeniable. They devised a comprehensive strategy that not only corrected the dispute but also did so with remarkable efficiency and precision. Their attention to detail and dedication to achieving the best possible outcome was truly commendable.
What truly impressed me was Marble Law's ability to handle negotiations and legal proceedings on my behalf with a level of professionalism and expertise that I could not have achieved on my own. They demonstrated a deep understanding of the legal intricacies involved in my case and pursued it with an unwavering commitment to my best interests.
Today, I can confidently say that Marble Law resolved my dispute far better than I could have ever imagined. I am ecstatic with the results they achieved, and the relief I feel knowing that my case was in their hands is immeasurable. Their exceptional service has given me peace of mind and closure, and for that, I am truly grateful.
In conclusion, Marble Law's dedication, expertise, and professionalism exceeded all my expectations. They not only corrected my dispute but handled everything with precision and care, making the entire process remarkably smooth and stress-free. I wholeheartedly recommend Marble Law to anyone in need of legal assistance, as they have proven themselves to be a standout firm that genuinely cares about their clients' well-being. Thank you, Marble Law, for your outstanding service and for restoring my peace of mind.
I hired marble because it seemed that they were flexible as far as affordability to have legal representation. I did not get detailed information of how services would be provided for me. The lawyer that was assigned to me was not informative, and was not available when I needed them just for questions while going through my quarrelsome divorce And my attorney quit the law firm before I could get to mediation and I never received representation before going into mediation. Never really got great instructions on how to proceed through my divorce I feel like I made a big mistake going into mediation without legal advice, and to keep trying to reach out to marvel to at least talk to an attorney, not in a motive place of feeling betrayed and taking advantage of I keep getting hit with. Let me know if there's something I could do to help I just want to talk to a lawyer, that could help me at this moment with my divorce is about to be final, but I don't have the assurance that the best have been provided for me as far as being able to pay I don't regret using the firm. But the services for me was not worth it not answering my phone calls not telling me when court dates were not telling me when mediation was not doing practice ideas of what to look forward to doing in court or mediation I was left out to dry alone, but they took my money for sure, so for marble law representation in Texas people, please be aware and hopefully that you know what you're getting yourself into because I'm hurt and lost not only just because I'm going through a divorce about not having proper representation while going through this process so thanks for the extra trauma marble.
A Nightmare of Inefficiency and Delay - Avoid Marble Law Firm!
I had the unfortunate experience of dealing with Marble Law Firm recently, and I must say that it was nothing short of a complete disaster. If I could give them zero stars, I would. From start to finish, their lack of responsiveness and snail-paced legal proceedings were beyond infuriating.
First and foremost, their so-called "customer service" is an absolute joke. It took a whopping 72 hours for them to even bother getting back to me regarding my legal concerns. In a world where timely communication is essential, Marble Law Firm seems to be living in the Stone Age. I had to chase them down multiple times, leaving voicemails and sending countless emails, only to receive generic and unhelpful responses days later.
But the agony didn't stop there. When it finally came time to address my legal matters, the pace at which Marble Law Firm operated was reminiscent of a sloth on a leisurely stroll. The wheels of justice turned so slowly that I found myself constantly wondering if any progress was being made at all. It was as if my case was at the bottom of their priority list, gathering dust while more pressing matters took precedence.
What's even more infuriating is that the firm's lackadaisical attitude seemed to extend to the actual legal work as well. Documents were filled with errors and oversights that I had to repeatedly point out and ask for corrections. It was as if they were more interested in wasting time than in providing competent legal assistance.
The saddest part is that my experience with Marble Law Firm is not an isolated incident. A quick search online reveals numerous others who have faced similar frustrations with their glacial pace and lack of professionalism. It's clear that this is a pattern of behavior for them, and it's utterly unacceptable.
*Update 9-13-23*
Marble law reached out to me and has made an effort to rectify the situation. Thanks to them, my new lawyer has reached out and has begun to process the divorce papers. I understand the process itself takes time so I wanted to update the ratings. I've adjusted the rating to a 3 star (from a 1 star). Once everything has been finalized with my divorce I will update again and leave a final review to let anyone who is reading this know how everything was handled.
Just a bad law firm.
Both lawyers assigned to me never responded in a timely manner. Any estimated time to respond (72 hours) was well exceeded. Took one of them over a month to reach back to me after several attempts. My case never moved past planning.
The first lawyer just up and left their firm, leaving my case abandoned. No prior notification, no heads up from him.
Marble's solution was to offer another lawyer or the option for me to cancel the contract (no refund offered for the initial $1200 paid).
The second lawyer assigned is doing the same thing and not responding. Even the people at Marble admitted the second lawyer wasnt responding to them.
They should admit things fell through and refund the money so I can at least hire a lawyer that wants the case.
Sorry to hear about your experience. This does not reflect our goal of providing quality service. Our client quality specialist would like to reach out to address your concerns and help get you back on track!
Since the end of April/early May...No Communication. Several Different "Attorneys". Unkept scheduled Contact dates and times. Only 1 of 9 appointments kept since the beginning. Court Date Approaching. Still No Solid Representation. Billed for Services seemingly unrendered. Forced to seek Alternate Representation. Looking for Refund and to Cancel Useless Account. SCAM COMPANY. CROOKS. THIEVES. Do NOT Do it!
We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our leadership team look into your concerns and contact you with a solution.
After hiring these people paying $2,500 plus interest, they file my divorce in my county. I thinking I'm ready to go. Finally. Happiness is right around the corner, not the judge says where's the inventory list. List I said whatever you have there for my lawyer is what she presents. He said no inventory list. No divorce about killed me. Just wanted to shoot myself so really really disappointed. Best to hire someone in person. Thanks a whole hell of a lot marble law
This is the most unresponsive and unprofessional law firm. Dealing with their customer service is the most challenging part. With the lack of communication with attorneys and paralegals and the bare minimum of help from customer service, take your money elsewhere. You will wait 1-3 business days for any concern, then never receive a call. Then when you call back, it's another 1-3 business days, and the circle repeats. I constantly call about the same issues and get the same cookie-cutter answer. No supervisor can help, and customer service is the only number not to receive help. It may be affordable, but you get what you pay for. Take your money to a more professional firm because Marble Law is anything but professional. You already deal with many stressors needing legal help, but dealing with this company makes it 100 times worse. Why pay your good money to these people so that they can add to your headache?
Thank you for your honest feedback! We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!
After I post my initial review, I was contacted by Marble Law. I explained my side of my experience to one of their representatives and to my pleasant surprise they agreed with me. I was issued a full refund and was told what happened to me isn't their policy. I was satisfied with the outcome.
If there was a "0" star then I would have chosen that.
In a nutshell: Horrible experience!
Why I am sayin that, what happened?
1-The person (I think his name was Luke) called me 3 minutes earlier which I found it not good.
2- He was talking so fast and was kinda rude. I get the feeling that he doesn't want to listen to me at all.
3-we were talking and then he hang up on me. I found it very insulting. I will definitely call the firm to talk to his manager and complain.
Marble customer service HORRIBLE takes them 2-3 days to respond to Imperative requests. I have better luck contacting my lawyer directly rather than contacting Marble to do it for me. They lied about my financing amount. I was financed for $1,100 and put $660 down. When I logged in to make my first payment my bill was $1,540. They drafted 2 legal documents for me, that's it! I should of just paid an attorney on my own rather than going through this company!
Marble Law is at best a sophisticated scam perpetuated by folks who know how to hide behind the law. I am in the process of involving the NY state consumer affairs protection office and every single review website, They chose the wrong person to cheat this time. Marble law you stole from me, I am asking for my refund nicely. They connected me to an visibly, and mentally uncapable attorney that didn't do any thing, botched the case because she didn't understand court process and procedures, then asked me to lie!
I spoke to the intake person and they would not represent me because my case was not valuable enough for them so they said I'm sorry I guess the reason why the other person didn't call you that was supposed to because we can't represent you I said oh, because my case is not enough money for your lawyers. And he said I'm sorry REALLY! This is some bull$#*!.
If you're looking for a law firm that really cares about their clients, look no further than Marble. They helped me through a difficult employment law case and made sure that I was always informed and involved in the process. They went above and beyond to make sure that I received the justice I deserved, and I couldn't be more grateful.
My experience with Marble law firm was exceptional. Going through a painful divorce, their team of compassionate attorneys provided me with the support and guidance I needed during a difficult time. Their expertise in family law was evident as they worked tirelessly to achieve a fair resolution. I appreciated their professionalism and sincere concern for my well-being throughout the entire process. I highly recommend Marble to anyone in need of legal services for a divorce or other family law matter.
The title of this review describes ACCURATELY what Marble Law is as a "company". I signed up with Marble to be provided services including establishing paternity and child custody agreements. They took my money over a month ago. And you guessed it, that's ALL they have done. I've called 3+ times a week, zero answers, zero insights, zero help. I'm not even sure WHO is working on my case! Oh…. But when they needed my initial payment they were calling me NONSTOP. Now I'm out over $1000 and I'm in even worse financial condition due to these frauds. Please for the love of what is still good on this earth… DO NOT USE THIS COMPANY FOR ANYTHING. If you have a legal issue, work DIRECTLY with a law firm in your respective area! This company spends a ton of time money and energy on google advertisements, and fabricating false reviews to cover up the reality of their business plan which is fraudulent and quite honestly should be illegal. I will continue to post 1 Star reviews of this company until my money is refunded and the message is delivered, since Marble has decided to make my life even more difficult than it was before I sought after legal representation. I conclude, Marble Law Firm is an illegitimate company that doesn't hesitate to cash grab from misinformed people, like myself, and will then in turn. Never contact you again.
As someone who recently went through a crazy divorce, I cannot recommend Marble Law enough. Not only did their team of attorneys provide exceptional legal services, and always address my concerns, but their fixed fee pricing structure meant that I never had to worry about mystery bills popping up. Marble's payment plans also made it easier for me to manage my finances during a difficult time. Most importantly, they genuinely cared about my well-being throughout the process, which was incredibly reassuring
I recently worked with Marble Law during my divorce settlements, and I couldn't be more grateful for the amazing job they did. My partner and I were having trouble with the asset division and couldn't come to an agreement, which left me in a tough position. To make matters worse, my ex failed to disclose that he had hired a lawyer, which caught me off guard. I knew I needed extra help and someone on my side to ensure I received a fair settlement. That's when I reached out to Marble Law, and I'm so glad I did. Despite all communication being done online via video meetings, my lawyer was incredibly attentive and supportive every step of the way. He made sure all bases were covered and had my back throughout the process. I can confidently say that I received a fair settlement thanks to the hard work and dedication of my lawyer. I highly recommend Marble Law firm, truly 10/10!
Hi Joanna! Thank you so much for taking the time to leave a review on how Marble has assisted you. Please reach out to Marble if there is anything else we can do for you.
I recently experienced a child custody battle that proved to be a challenging and emotionally draining experience. However, I am grateful to have discovered Marble, which helped me maintain a sense of balance for my children throughout the ordeal. Dividing custody fairly was especially difficult, but my lawyer demonstrated great skill in finding a solution that was equitable for both my children and me. Their professionalism was exemplary, and they took a comprehensive approach in covering all aspects of the case. Moreover, their excellent communication skills and punctuality for meetings proved invaluable. I am deeply grateful for their expertise and dedication.
Hi Cally! Thank you so much for your kind words about Marble and how we have assisted you through this difficult legal journey. Please do not hesitate to reach out Marble if there is anything else we can do for you
I worked with Marble Law Firm last month during my divorce proceedings. While the legal process itself proceeded smoothly, I found the emotional toll to be overwhelming. However, my attorney's compassionate and considerate approach made all the difference. She provided me with unwavering support, always taking the time to ensure that I was fully informed and comfortable with my decisions. I appreciated how she never rushed me and clearly presented all my options. One thing that stood out to me was Marble Law Firm's fully remote approach. Although it may have seemed challenging at first, their intuitive app and knowledgeable attorneys made everything simple and straightforward. This allowed me to attend meetings from the comfort of my home or even in my car during breaks at work, which made a significant difference in my life during this challenging time. I am truly grateful for the exceptional level of care and professionalism I received from Marble Law Firm and would highly recommend them to anyone seeking legal representation.
Hi Lisa Anne! Thank you so much for taking the time and leaving a review on how Marble has assisted you. We understand that legal journeys come with a ton of unknowns and this can cause the process to be stressful and worrisome. We are so happy that you entrusted Marble to assist you during this time. Please reach out to Marble if you need anything else.
The team at Marble Law Firm is seriously amazing. They helped us out during a really tough divorce and were total pros the entire time. Plus, they were super nice and understanding the whole way through. They explained everything in a way that we could actually understand, which was such a relief. And they didn't just disappear after our case was settled. They were there for us whenever we needed them, no matter how small the issue was. I honestly don't think we could have gotten through that whole mess without them. Highly recommended!
Answer: This depends on your unique situation and what you specifically need. Instead of charging by the hour, Marble does limited scope representation. This means you're hiring an attorney for 1 part of your case at a time, so you only pay for the services you need when you need them. Each service has a clear price so you'll know how much it costs in advance.
Answer: A legal Law firm who claims to have a one price (no hourly rate) attorneys to represent you in court.
Answer: The best way to reach Marble is through our contact form via Marble.co or by calling the mainline at 866-228-5777 / Customer service at (800) 297-1008 (Monday - Friday, from 9 am to 9 pm EDT.)
Answer: All throughout the country according to their website.
Answer: Marble will not give specifics on the attorneys. My first attorney they assigned was not even in my county. I requested one from my county. I got it, but she turned out so far to be worthless. No contact after initial phone call over 2 months ago. Marble will not return my phone calls and they do not answer their phone once you pay. I paid through man named Bryce. Once I paid, I could never get him to contact me again. Truly, from the bottom of my heart, stay away from Marble Law Firm. Previous post: From my own personal experience, STAY AWAY from MARBLE LAW FIRM! Stay away from this company. Took my money, had me fill out online forms, assigned a lawyer, but that was it. I paid in full in Sept. 23, it is now Dec. 23 with no court date, no word on what they are doing. Not even a hello that they did receive my forms. They have an online portal showing they received my forms, but no personal contact stating anything. Worst, is that I have left phone messages, they do not answer their phone, and have yet to get a call back. Going on a couple months now. I left messages stating I wanted a new attorney assigned as the one they assigned has not returned calls after initial contact. This is costing me 2500 dollars a month each month we do not get into court. Check their BBB reviews. Their level of service is falling fast. Over 300 complaints this year alone. All I can say at this point is to STAY AWAY from this firm.
Marble Law is a law firm that can help with a wide variety of legal needs, from divorce and custody to immigration. Instead of charging a high hourly rate, each service has a flat fee, so clients know how much it will cost in advance. They also offer flexible monthly payments, so clients can get the help they need—when they need it.
Marble Law Operating Locations:
AZ, CA, CO, FL, GA, IL, MD, MI, NY, and TX.
Phone Number:
Mainline: +1 (866) 228-5777
Customer Service:+1 (800) 297-1008
Hi Audrey, Thank you for bringing this to our attention, your feedback is very important to us and critical to our company’s goal to provide quality and affordable legal care. We are sorry your experience did not reflect that and would like to reach out to you to discuss your concerns.