business logo of Manscaped

ManscapedReviews 864

3.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Manscaped?
grey star
grey star
grey star
grey star
grey star

Manscaped Reviews Summary

Manscaped has a rating of 3.2 stars from 864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Manscaped most frequently mention lawn mower, customer service and great product. Manscaped ranks 2nd among Shaving sites.

service
401
value
415
shipping
410
returns
197
quality
407
This company does not typically respond to reviews

We monitor reviews for authenticity

Pennsylvania
1 review
1 helpful vote
Follow Andrew L.
Unfollow Andrew L.
Share Review
Report Review

Total junk and a scam
September 27, 2021

Terrible product; pulled my hair, caused ingrown hairs ect. I wanted to return it, and they never got back to me with a label.

Then, 2 months later i get a random charge from them for 16 dollars for something they claim i signed up for. They told me to log in to cancel but i do not have an account. They have no phone number so nothing you can do

Total scam

Date of experience: September 27, 2021
David W. Manscaped Rep
over a year old

Hi Andrew,

Sorry for the confusion. It sounds like you both signed up for our Peak Hygiene Plan when purchasing. Please send me an email directly to Shawn@manscaped.com, and I will help get this solved ASAP.

Additionally, here is a step-by-step guide on how to cancel your Peak Hygiene Plan: https://www.manscaped.com/blogs/news/how-to-cancel-your-manscaped-subscription

- MANSCAPED Team

Australia
1 review
0 helpful votes
Follow James J.
Unfollow James J.
Share Review
Report Review

Faulty
September 25, 2021

Aside from all the cuts and pulls, the lawnmower 3.0 stopped working on the second use. I've reached out and yet to hear back. Not holding my breath.

Date of experience: September 25, 2021
David W. Manscaped Rep
over a year old

Hi James,

Please send me an email directly to Shawn@manscaped.com, and I will help get this solved ASAP.

- MANSCAPED Team

GB
1 review
0 helpful votes
Follow Adam B.
Unfollow Adam B.
Share Review
Report Review

Amaze-balls
September 23, 2021

Great product that looks sleek and refined. The toner and deodorant are also fantastic and I use them at least twice a day to keep feeling fresh and clean. They also smell good and not overpowering. I've had no fear with the razor catching any hairs or skin. Would absolutely recommend this to anyone looking for a way to revitalise your danglies.

Date of experience: September 22, 2021
Canada
1 review
0 helpful votes
Follow Pete B.
Unfollow Pete B.
Share Review
Report Review

Awesome product and service
September 22, 2021

I ordered the Weedwacker earlier this year and absolutely love it. I work from home and more times than i like to admit I find the weedwacker in my nose or in my ear. It not like the cheap ones that just eat batteries. The rechargeable feature is king. It doesn't pull or tear nose hairs causing the eyes to water. I've since bought the Lawnmower 4.0 with the shed and kit. Awesome package. Keep it up.

Date of experience: September 22, 2021
Romania
1 review
0 helpful votes
Follow Ioana D.
Unfollow Ioana D.
Share Review
Report Review

Best gift ever
September 22, 2021

I got this as a gift for my bf's birthday.

Product was delivered super fast!

Package quality is amazing. I work in retail and this is hands down The Best packaging I've seen.

Product quality is amazing. Bf tried it and was so happy that he no longer has to deal with cutting himself.

Overall this was a "so worth it purchase", that I am very happy with!

Keep up the good work!

Thanks Manscaped, I shall continue purchasing from you

Date of experience: September 22, 2021
Australia
1 review
3 helpful votes
Follow David K.
Unfollow David K.
Share Review
Report Review

Abissmal Customer service
September 19, 2021

My unit broke after 6 months. 15+ emails sent to various contact email addresses and no replies. Abissmal. Terrible product and no service. Australia

Date of experience: September 19, 2021
David W. Manscaped Rep
over a year old

Hi David,

Please send me an email directly to Shawn@manscaped.com, and I will help get this solved ASAP.

- MANSCAPED Team

Pennsylvania
2 reviews
0 helpful votes
Follow Kincade D.
Unfollow Kincade D.
Share Review
Report Review

Poor service would be an overstatement
September 11, 2021

**UPDATE** 9/13/2021
I did receive my order on Saturday. It would have been helpful for someone to respond, or even to set the expectation that it was going to be delivered USPS.

I pleased that it has arrived, however, having a lack of communication and customer service is horrible when things do not work, or expectations are unclear.

I will update once I have used the trimmer.

**ORIGINAL** 9/11/2021
I have placed an order, paid, then never received anything regarding the deliver of my device. I have gotten onto their website after a bit of aggravation, resetting passwords with my email, then coming to find that I had not registered. (Yeah, I had a hand in that irritation.) Now the website says my device is delivered. I emailed immediately. I looked for a number. Called. Laughable "service" line which says go to the website. No response. No trimmer. No nothing. I hope the product is ridiculous, because this is the worst service I believe I have ever experienced.

Date of experience: September 11, 2021
Australia
1 review
2 helpful votes
Follow Adele F.
Unfollow Adele F.
Share Review
Report Review

Scam
September 6, 2021

Charged me $25 for no reason and didn't ask permission. Just took it out of my account for no reason. I cant log into my account to chase it up because my password doesn't work and when i reset the password it still wont let me in. I've chased up a refund but no reply at this point to the multiple emails I've sent out.

Terrible all round the the electric razor itself definitely isn't worth it. Don't be fooled by the marketing.

Date of experience: September 6, 2021
David W. Manscaped Rep
over a year old

Hi Adele,

Sorry for the confusion. It sounds like you both signed up for our Peak Hygiene Plan when purchasing. Please send me an email directly to Shawn@manscaped.com, and I will help get this solved ASAP.

Additionally, here is a step-by-step guide on how to cancel your Peak Hygiene Plan: https://www.manscaped.com/blogs/news/how-to-cancel-your-manscaped-subscription

- MANSCAPED Team

California
1 review
0 helpful votes
Follow Saevaughn W.
Unfollow Saevaughn W.
Share Review
Report Review

Lawn Mower 3.0
August 31, 2021

A easy to use device, love the built in tech to keep you safe from harming yourself while shaving. Doesn't take much to clean it afterwards.

Date of experience: August 31, 2021
Australia
1 review
1 helpful vote
Follow Jared P.
Unfollow Jared P.
Share Review
Report Review

Watch out
August 18, 2021

Rip off company, continuously charges your credit card, no way to log in and cancel the charges even with changing your password. DO NOT PURCHASE FROM THEM

Date of experience: August 18, 2021
David W. Manscaped Rep
over a year old

Hi Jared,

Sorry for the confusion. It sounds like you signed up for our Peak Hygiene Plan when purchasing. Please send me an email directly to Shawn@manscaped.com, and I will help get this solved ASAP.

Additionally, here is a step-by-step guide on how to cancel your Peak Hygiene Plan: https://www.manscaped.com/blogs/news/how-to-cancel-your-manscaped-subscription

- MANSCAPED Team

North Carolina
1 review
0 helpful votes
Follow Joe H.
Unfollow Joe H.
Share Review
Report Review

I love all of your products and have been faithful, repeat costumer I own all you're man gear. But I found out that if you get rained on like soaked in shorts the ball toner becomes milking and will run Down your legs. Trust me it happened to me at an amusement park it wasn't cool man.

Date of experience: August 7, 2021
West Virginia
1 review
0 helpful votes
Follow Isaac W.
Unfollow Isaac W.
Share Review
Report Review

First of all what can't this thing do? I have never been able to groom so easily. Face, head, privates, chest. It does it all with no problem. Next it's completely water proof is a huge plus. And its nearly impossible to cut yourself with it. You almost have to try and if you are trying to cut yourself maybe get a different razor. Its even has a light!? Yes a light so you can see anything you miss. Might be the greatest product I have ever ordered. The other items in the package are terrific as well! If your like me and your girlfriend loves a well groomed man get this. She will be all over you. PS dont let her try to use it she might steal it. Great product and even better company.

Date of experience: August 5, 2021
Vermont
1 review
0 helpful votes
Follow Alan G.
Unfollow Alan G.
Share Review
Report Review

The BEST available
August 5, 2021

You get what you pay for.

The quality is awesome and worth every cent.
I bought a less brand and waisted my money.

Date of experience: August 5, 2021
Minnesota
1 review
0 helpful votes
Follow Alex E.
Unfollow Alex E.
Share Review
Report Review

Exceptional products from a company who takes their products seriously. Everything is quality and demonstrates a certain forethought and commitment to excellence.

Date of experience: August 5, 2021
Australia
1 review
0 helpful votes
Follow Angel V.
Unfollow Angel V.
Share Review
Report Review

I ordered The Performance Package 3.0 on July 15th, and it is still in processing, how it takes that long to process an order? I write to the contact support and they do not respond anything.

Worst experience ordering something online by far. Most likely when I get a response they will say that is COVID-19 fault... But honestly, how can take more than 15 days to just processing an order, or more than 3 days to answer an email...

Date of experience: July 31, 2021
David W. Manscaped Rep
over a year old

Hi Angel,

Sorry for the delay. Please send me an email directly to Shawn@manscaped.com, and I will help get this solved ASAP.

- MANSCAPED Team

New Jersey
1 review
0 helpful votes
Follow Steven M.
Unfollow Steven M.
Share Review
Report Review

Mower
August 1, 2021

Shaves nearly as close as I'd want it to. Easy to use and mantain. Like the light, could be a bit brighter. Need a guard that allows you an even closer shave without having to risk going without a guard. But it surprised me how remarkable good it is, actually!

Date of experience: July 30, 2021
California
1 review
0 helpful votes
Follow Kurt B.
Unfollow Kurt B.
Share Review
Report Review

I really love manscaped I have the performance package 4.0 and trust me it is definitely worth the money :)

Date of experience: July 29, 2021
Georgia
1 review
0 helpful votes
Follow Jackie C.
Unfollow Jackie C.
Share Review
Report Review

Worth the money
July 31, 2021

I was hesitant on spending money on a process I've been doing with an extra pair of clippers and razor, which at times was scary. Several friend highly recommended Manscaped products, so I decided to give it a try. I got the 4.0 Performance Package, but was really interested in the lawnmower. The lawnmower was better than I thought. It was smooth mowing with no scary of being cut. I feel I can do a whole dance routine while using the lawnmower. Everything that came with the package did it's job as well

Date of experience: July 29, 2021
California
1 review
0 helpful votes
Follow Vaccaro W.
Unfollow Vaccaro W.
Share Review
Report Review

Manscaped Play Ball
July 21, 2021

Recommend this to all athletes and men who like to tidy up a bit. It Keeps everything in the game winning.

Date of experience: July 21, 2021
Colorado
1 review
0 helpful votes
Follow Daren D.
Unfollow Daren D.
Share Review
Report Review

Great razor
July 18, 2021

My wife got me the whole kit for Father's day and I started using it right away. It cuts through even the thickest hair with ease and all the attachments makes it easy to customize your experience

Date of experience: July 16, 2021

From the business

Founded by Paul Tran in 2016, San Diego, California-based MANSCAPED™ is the global men’s lifestyle consumer brand and male grooming category creator trusted by over five million men worldwide. The product range includes a diversified line of premium tools, formulations, and accessories designed to introduce and elevate a whole new self-care routine for men. MANSCAPED’s collection is available internationally in 39 countries via DTC and on Amazon in more than 100 countries worldwide. Retail placement includes Target®, Best Buy, Macy’s, and Military Exchanges in the U.S. and Hairhouse locations in Australia.

Learn more at https://www.manscaped.com/


manscaped.com
San Diego, CA, United States
+107