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MakerGeeks has a rating of 2.2 stars from 126 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MakerGeeks most frequently mention credit card, customer service, and black friday problems. MakerGeeks ranks 112th among 3d Printing sites.
No positive highlights yet
Out the gate so far, Since June 2018 I've only ever ordered grab bag rolls I've never had any problems with it. The Raptor HTPLA works great. I have had one roll where my shipping was delayed but Makergeeks corrected the issue within an hour of my email. I've never ordered bulk orders of 7+ rolls at a time like some people have and since I was ordering grab bags it really gave Makergeeks freedom to just throw whatever they had lying around in the box. I plan on ordering some more Raptor HTPLA very soon to replace what I got in grab bags, fingers crossed I don't have to change this rating from a 5.
Look at the Better Business Bureau! They have an "F" for a reason! After I complained they DELETED MY ACCOUNT! Purchases placed in SEPTEMBER and OCTOBER. After over 20 emails telling me that it was coming they finally canceled one of my orders. Do not buy from them, it's more reliable to use the cheapest ebay sellers than this company. Save your time and money. Do not do business with them. The "Sales" are just a lure to get you to buy, please don't fall for it.
I have ordered the grab bag filament 2 times this year for the university that I work for, both orders were shipped in a timely manner and both had a good mix of colors. Totally happy with those orders, the material prints great.
This experience led me to try out the 3d Geek Box for my personal use at home.
September was my first box, had 2 reels of Raptor PLA, I was stoked. Box arrived around he 22 of Sept.
October box came and had a reel of Crystal Series PLA Green and a White Hot White Pla. Again, pretty happy, I love the way the crystal prints.
By now I am excited for Novembers box, when it hadn't shipped after Thanksgiving I contacted them and was told the system kicked my label out due to wrong address, I found this odd since the previous boxes shipped fine. I was told it would ship the following Monday. I waited until Thursday and contacted again, was told that they were catching up from BF orders and it would ship the next day. Again, waited until the following week and contacted again, was told that the new system in place to handle the geek box shipments failed to put me in the queue, but funny how it didn't fail to charge my card. I was told on this last communication that they were out of the geek boxes so they would issue a refund. The refund was received promptly.
I was told that they "would make it up to me" on the December box, not holding my breath, but everyone deserves a chance for redemption we are all humans after all.
I contacted them to make sure that I would be receiving the December box, the response stated that the boxes usually ship on the 25th of each month, although the previous months shipped on the 18th of the month, and that they would be shipping on the 26th due to the holidays.
I will update this review once I receive or do not receive my order.
So far they have answered all of my emails and refunded me for the box that did not ship. So they are just 'OK" in my book at the moment.
If the company reflected the product, this company would be superb.
Stay tuned...
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Artfully Crafted 3D Printer Filament Made in Beautiful Springfield, MO USA - We Have Made & Sold Over 500,000lbs of 3D Printer Filament & Counting! Get your share, support the movement and 3D Print American today! (click the US Flag to learn more!)
Hello, my name is Joshua b Smith and I own MakerGeeks.com - MakerGeeks.com was born out of a hobby that got way out of hand. I have always been interested in building and making even as a small child, whether it was taking the door knob off the family home at age 5 to find out how it worked or devouring the newest BASIC programming guide in the back of my Boys Life magazine to the epic plans of robots and lasers that overflowed my tree house fort work-bench; yup... you could say I was bit with the MAKE bug early and often!
So, MakerGeeks.com was born and we have been selling, printing and talking with all you great makers out there ever since... we started with just a few kits and a few rolls of filament and now we have one of the largest selections of 3D Printing filament, 3D printing kits and 3D printers under one roof here in the USA. We are also an official retailer for the Duplicator 5S and Duplicator 4S dual-head 3D Printers, MakerBot, PrintrBot, FlashForge, Taulman 3D, NinjaFlex as well as an official retailer for Arduino and countless other brands of companies both here in the US and internationally.
MakerGeeks.com is a Christian and Christ centered company and I believe that God is in everything we do. From the product we choose to sell to the clients and partners we have to this very web site - and to that end we give Him all the glory for our success and love Him dearly and serve Him gladly. I believe in the blessing of the tither (the biblical principal of giving gladly at least 10% of your income to the Lord and His house). It has always been my goal to become a 'reverse' tithing company and individual in which my company, Megan (my wife) and myself would give 90% to the Lord and His work and keep and live on the 10% portion. Great men of God like R. G. Letourneau, the father of modern earthmoving, and Henry Crowell the founder of the Quaker Oat Co., Coleman Outdoors and countless other companies both gave much more than they kept to the Lords work. With the Lords mercy and grace I strive toward that end as well.
I'm so excited to work with you and see what you are making today, be blessed!
