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Mainely Urns Reviews Summary
Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
This summary is generated by AI, based on text from customer reviews
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Everything came in the mail. It will serve my purpose.
It was an easy process with friendly and helpful staff, willing to get our Urn to us in record time.
The customer service was exemplary and they were very quick in getting everything done and shipped. Highly recommend.
I'm usually skeptical of product descriptions I find on line. The products I ordered from Mainely Urns were exactly as described and were delivered promptly.
What a fantastic company! The Urn turned out beautiful, the customer service was fantastic (both on the phone and via email), and the shipping was fast and efficient. Absolutely perfect!
I highly recommend this company to anybody the love and time they put into there work is amazing I can honestly say perfection is there goal I would like to thank the entire staff for the time they received my request to the time they said it would be delivered I can not brag enuff on the job well done keep up the great work
I wasn't expecting to be impressed during this unpleasant process, but Mainly Urns exceeded my expectations. They were of great assistance, kind, communicative and reliable. The urn is beautiful and I would highly recommend using them. It is very apparent that this is a well run and managed organization.
Very fast and easy! They followed up with me, throughout the whole process! Highly recommend!
Perfect resting place for my fur baby. Miss her so much.
I was pleased that we received a proof to be sure the plaque would look how we wanted it to look. No surprises!
When I realized that I had made an error on my order and called customer support, they were so helpful and supportive and did everything to ensure that I got the right urn in time for my dad's funeral service! The urn was wonderful, my dad would have approved!
I was impressed with the service. Arrived very quickly
It was perfect! Easy to order. They confirm you like it before they engrave it. Super fast shipping and they did a wonderful job!
The follow up from the customer service staff is above and beyond anything I have ever previously received. They made sure I
Had all my questions answered. They answered questions very quickly. I was treated with empathy and understanding.
Great quality, it is the only urn that was my mom.
It's stunning and described my dad perfectly. Affordable, well packed and arrived quickly. So happy!
Always great to deal with at a very difficult time. We've used them for >10 years, and they've enhanced their service delivery—asking to confirm nameplate, asking to confirm receipt, which really closes the loop at a difficult time. Won't use any other product.
From the business
Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members