On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The Nameplate I ordered for My Father's Urn was perfect. However, Fed-Ex did not deliver on time and we were unable to place the nameplate with my Dad's Urn at Interment. Mainely Urns went above and beyond to work on delivery and communicated every step of the way. Mainely urns gets an A+ Fed=ex gets an F!
I am very pleased with this order. Thank you very much…..
Received a lot sooner than expected. Quality piece of jewelry and engraving was really good. Paw print was exact. Only problem was whoever packed it, just kinda threw it in the velvet bag and chain was tangled up in the draw strings. Took couple minutes to untangle but nothing was broke. When you spend that much, you'd expect a little care taken.
This product was made exactly how I wanted it, and In a timely manner.
As is probably true with many, we needed an urn for my father for his funeral in a short turn around.
They were very responsive with some questions, and the urn and the nameplate came very quickly.
High quality urn.
Purchased a shadow box for my dad's flag and wanted to personalize it. Search the internet to find a business that specializes in placards and Mainly Urns was highly rated.
Had a specific need and was able to speak to someone who could help and made suggestions. They made the whole process less overwhelming.
Great customer, very fast turnaround even with adjustments prior to engraving
I'm happy with the experience they even emailed me to make sure I was happy with the design before created it
At first I was very nervous about ordering something online, but Mainely Urns really did a great job! They made sure everything was exactly how I wanted it and it was delivered before I expected! Highly recommend!
I ordered the pink urn with my little baby's picture on it and it really is beautiful. Thank you so much. You really do have the nicest selection of pet urns.
100% hands down the best company to work with. Product is excellent. I wouldn't complain about one thing.
I placed my order online and had great communication by the company; they provided me with proofs of wording and kept me posted on order status.
Mainly Urns did beautiful work on my father's urn. So pleased I had them create an urn for my father.
Thank you so much for such a beautiful product as well as quick and friendly service!
Loading...
Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.