• MagicJack

MagicJack

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Overview

MagicJack has a rating of 1.62 stars from 29 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MagicJack most frequently mention customer service, credit card, and phone number problems. MagicJack ranks 37th among Voip sites.

  • Service
    7
  • Value
    7
  • Shipping
    4
  • Returns
    4
  • Quality
    7
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I think this sites policies and customer service is ridiculous at best, and dirty at worst.
How would you rate MagicJack?
Top Positive Review

“Love Magic Jack affordable plans for both landline and wireless phone service.”

Crystal H.
12/5/22

I love their affordable wireless phone plans, but now they are shutting down. I hope they will keep the landline service for yrs to come because I have been with them for over 10 yrs. And I don't want to look for another carriers.

Top Critical Review

“MagJack VOIP service”

Dan S.
5/26/23

It is the worst experience. Called 12 times to try to speak with billing department and was never about to be connected to the Billing Dept. Send an email requesting a call from Billing Department and simply received a standard email response. It seems that all services are routed to Off Shore and you can never get a USA representative on the phone. I can call my local representative and am able to speak with their representative than I can with the Billing Dept.

Reviews (29)

Rating

Timeframe

Other

Reviews that mention popular keywords

service (13)
Thumbnail of user crystalh675
1 review
0 helpful votes
December 5th, 2022

I love their affordable wireless phone plans, but now they are shutting down. I hope they will keep the landline service for yrs to come because I have been with them for over 10 yrs. And I don't want to look for another carriers.

Thumbnail of user marisak4
1 review
0 helpful votes
December 14th, 2019
• Updated review

Magic Jack is one of the best provider for VOIP telephony. Our office use their service and they have best plans on market.

# No call lags
# Quick Connect
# Free addons
# Ability to keep number when not on service for a time period.

Problem receiving two factor code from gmail/google--
July 21st, 2019
• Previous review

From past 3 days starting 7/18/2019
Magicjack is blocking calls from google as verification code. I am not able to receive my two factor verification code. I would like to MagicJack support work on it and check what is the problem.
The Two factor verification code is sent from google end but messages are not coming to MagicJack.

Thumbnail of user perrye1
1 review
2 helpful votes
November 14th, 2010

I've had the magicjack 2 years an works great, took my long distant off my house phone. I live in missouri an call all my friends all over the USA no charge

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About the business

Enjoy uncompromised VoIP calling and say goodbye to phone bills with magicJack. Get free unlimited calling to the US & Canada and keep your same number!

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