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Magbridal
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website thubmnail of Magbridal
magbridal.com
California
1 review
10 helpful votes
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Buyers beware
May 23, 2018

Buyers beware of this company! My daughter is getting married, I started searching online for outfits, unfortunately I came upon Magbridal, my nightmare begins... First of all it took about a month for my order to arrive, no big deal had a lot of time, then it arrived bunched up in a smelly dirty plastic bag, I couldnt believe it, I was just shock of the quality, a couple of the strands of the lace top was broken and the zipper area was frizzled, I wrote to them about it and ask to return the outfit, heres an insert of what they wrote back...
For the dress could you please kindly telll us where the fabric is not good? Could you please kindly offer us the pictures for checking? And for the dress size, Could you please kindly tell us where is not fit for you? Could you please kindly try on the dress then offer us the full back and front pictures? Besides, could you please kindly take a tape to measure your own size of bust, wasit, hips and shoulder widht? Then attached the pictures to us?

This went back and forth for over a month and they will not refund me the full amount., heres another insert of our email...
We will refund you the dress price 8% ( USD 8.70) back as the gift to you. Whether you accept it?

The total amount I paid for is $124.00.

I told them I will donate the outfit, so for your own good, dont order from this company please.

Date of experience: May 23, 2018

Overview

Magbridal has a rating of 2.9 stars from 22 reviews, indicating that most customers are generally dissatisfied with their purchases. Magbridal ranks 275th among Wedding Dresses sites.

service
6
value
5
shipping
6
returns
5
quality
6