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MadMuscles

Overview

MadMuscles has a rating of 3.3 stars from 208 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MadMuscles most frequently mention and fitness journey. MadMuscles ranks 6th among Diet sites.

service
2
value
2
shipping
1
returns
2
quality
2
This company responds to reviews on average within 5 days
How would you rate MadMuscles?
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Arizona
1 review
4 helpful votes
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Scam Alert!
October 23, 2023

Don't waste your time or money, app sucks! Plenty of other options out there, stay away from this one.

Date of experience: October 23, 2023
Washington
1 review
3 helpful votes
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Impossible to cancel
December 31, 2023

They won't allow me to cancel even with medical reasoning. Very unfortunate that a company like this is around. Please go anywhere else.

Date of experience: December 31, 2023
Canada
1 review
1 helpful vote
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SCAM APP! FRAUD ALERT!
January 21, 2024

DO NOT DOWNLOAD THIS APP! Misleading advertising leaves you with being charged lots more money with no easy way to cancel!

Date of experience: January 21, 2024
Texas
2 reviews
8 helpful votes
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Hello, I'm 61 yrs of age. The Mad Muscle app is a rip off, a joke, they stole my money and refused to refund my loss. They're not senior citizen proof, because a person can be 100yrs old, they don't care. They don't have any system in place to protect disabled people. They set us up for failure and they take advantage of people who don't understand their app. They give no medical advice. They just take people's money without repercussions.

When someone makes a mistake while applying on joining and when they attempt to get to their plan, it's not promising especially when the plan doesn't populate after downloading. Me being confused and thinking that I'm being scammed I immediately withdrew to cancel my subscription and request for a full refund.

I was immediately turned down by their billing department due to their bogus misleading refund return policy.

I followed their instructions on number one couldn't follow instructions number two, because my personalized workout plan wouldn't open, I didn't have access, then I got spooked on being scammed. Now they want me to continue with their Mad Muscle app for three additional months absolutely for free no other charges will ever appear. They will be very excited to see me stay with them.
I told them their company is a rip off scam. You took my money and slammed the door in my face after I requested cancellation of the account. All I wanted from you was my money back, nothing else, why would I continue with this product when it's not guaranteed refundable, when you guys don't honor cancellation rights for the customers.

Mad Muscle said: Regarding your refund request, we have specific rules and policies in place that guide our decision-making. Unfortunately, your situation does not meet the criteria for an approved refund. Though I cannot process the refund, as a kind of my deep appreciation, I would like to offer you access to your plan. I hope to hear from you soon.
Regards,
Billing Support

Date of experience: September 27, 2023
Sweden
1 review
0 helpful votes
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De tog betalt 2 gånger! Tydligen för själva träningsprogrammet, men sen ett tillägg!
Lurig registreringssida, man luras i att välja extra tillägg som kostar extra, för att gå vidare.

Fast man kontaktar de efteråt, så säger att "refund" är inte möjligt.

De ger dig 3 månader gratis, så att du inte lämnar. Efter 3 månader börjar de dra pengar igen automatiskt, utan att du vet.
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They charged me 2 times! Apparently for the training program itself, but then an addition!
Tricky registration page, you are tricked into choosing extra add-ons that cost extra, to move on.

Although you contact them afterwards, they say that "refund" is not possible.

They give you 3 months free, so you don't leave. After 3 months they start withdrawing money again automatically, without you knowing.

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¡Cobraron 2 veces! Aparentemente para el programa de capacitación en sí, ¡pero luego pagas por una o 2 adiciónes!
La página de registro complicada, te engaña para que elijas complementos adicionales que cuestan más para seguir adelante.

Aunque te pones en contacto con ellos después, te dicen que no es posible el "reembolso".

Te obsequian 3 meses gratis, para que no te vayas. Despues de los 3 meses, te comienzan a cobrar denuevo automaticamente, sin que lo sepas.

Date of experience: March 6, 2024
France
1 review
3 helpful votes
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From day one they over charge you and never refund you. AVOID LIKE PLAGUE. This ap must be reported and closed down ASAP.

Date of experience: January 10, 2024
GB
1 review
1 helpful vote
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SCAM
February 11, 2024

SCAM - DO NOT USE THEM FOR ANYTHING

Very dodgy and sneaky company and advertising, they will charge you without your permission and deny any refund

Date of experience: February 11, 2024
Switzerland
2 reviews
2 helpful votes
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Reine Abzocke!
February 27, 2024

Völlig absurde Übungsprogramme. 60 Kniebeugen, mit 3 Wiederholungen, also 180 Kniebeugen? Völlig absurde Ernährungspläne: 4x am Tag Lachs? 4x am Tag Thunfisch...? 4x am Tag Avocado? Was soll das? Und dann das auf Abzocke angelegte "Abonnement" Konzept! Kündigen kann man nur, wenn man 2 Monate Gratis akzeptiert, die dann wieder zu einer automatischen Abbuchung führen nach 2 Monaten!
Falls man in die Falle getappt ist und mit Paypal bezahlt hat: SOFORT DIE AUTOMATISCHE ABBUCHUNG AUF PAYPAL LÖSCHEN (sihe unter WALLET)!

Date of experience: February 27, 2024
Libya
1 review
0 helpful votes
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Fake total
March 17, 2024

Fake and charge in your atm... Son unos tomadores de cuidao! Te hacen cargos en la tarjeta y no te lis devuelven

Date of experience: March 17, 2024
Colombia
1 review
0 helpful votes
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ESTAFA
February 4, 2024

No paguen, la política de reembolso es una mentira y la App es mediocre. NO PAGUEN, LOS VAN A ROBAR!

Date of experience: February 4, 2024
California
1 review
0 helpful votes
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Finally got off the ground
April 23, 2025

I'd been reading about "healthy living" for years, but it didn't get any further than buying leggings. And here — one thing, and a program, two — daily support, three — motivation! This coach is like your duck friend: supports, doesn't let you give up, and when necessary — pushes you in the $#*!. In 6 weeks: minus 5.5 kg, sleep better, more energy. I'm delighted.

Date of experience: April 9, 2025
Liudmyla P. MadMuscles Rep
1 week ago

Hi! This sounds great — minus 5.5 kg, better sleep and more energy in 6 weeks 🔥 We are very glad that the program, support and motivation were exactly the push you needed. Thank you for your trust and such an inspiring review!

Pennsylvania
1 review
0 helpful votes
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I don't know what they came up with there, but I really eat what I love (even carbs!), and at the same time I lost 7 kg. There was no "breakdown", because the meal plan is like a restaurant menu: delicious, simple and to my liking. And the training? In short: you don't have time to hate it — it's already over.

Date of experience: April 10, 2025
Liudmyla P. MadMuscles Rep
1 week ago

Hi! That sounds incredible! We are very glad that our nutrition plan suited you and didn't feel like a restriction 🍝 And the workouts — yes, that's exactly the effect we planned: fast, effective, with no chance of boredom 😄 Congratulations on losing 7 kg — you are incredible!

California
1 review
0 helpful votes
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Possible, but not wow
April 25, 2025

Really interesting exercises, some even worked with a bang. But I expected more interaction with the coach, more progress analysis. I lost 2.5 kg - okay. But not "wow, where have you been all your life".

Date of experience: April 11, 2025
Daryna I. MadMuscles Rep
1 week ago

Thanks a lot for your honest feedback! We're really glad to hear that you enjoyed the exercises and even saw some weight loss progress — 2.5 kg down is definitely something to be proud of! That said, we totally understand your expectations about having more interaction with the coach and deeper progress analysis. Your input helps us see where we can improve, and we're always working to make the experience more engaging and personalized. If you have any specific features you'd like to see, feel free to share them with our support team — we'd love to hear from you!

California
1 review
0 helpful votes
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Is my new crush
April 23, 2025

No, seriously. MadMuscles is not just a trainer, but a psychotherapist in the world of fitness. His message "You can do it, bro" is my new "good morning". He built a route for me from the point "cotton sofa" to the point "shoulders like a Spartan". And I got there. Without pain, without strain, with humor and a buzz.

Date of experience: April 10, 2025
Liudmyla P. MadMuscles Rep
1 week ago

Hello! This is just top Thank you very much for such an epic review! We are delighted that MadMuscles has become not only a trainer for you, but also a real motivator on the way to the shape of a "Spartan" 💪 With humor, excitement and without unnecessary pressure - that's how it should be. You are awesome!