SHEIN USA

I love this store and their prices. Cute, but some of the products can be hit or miss in quality. So, it can be a gamble. How they ship their products is cute, I love their custom bags the clothing comes in. Overall, fun and great store!

I wish I could give it five stars, but sadly it isn't completely size inclusive for most of their dresses stop at size 22 (5X in their sizing). Though I will say I am very happy with the few items I've purchased thus far. They are far better quality than most USA clothing brands that gear towards the plus size community and have fashions that are currently in. Their customer service, though I've only had to contact them once for a missing item, were very kind and easy to work with. A lot of people aren't sure if this site/app is legit, and I can guarantee that it is. You get more for your money.

Disappointed, the advertising is fantastic but the products are not made well. Ring is cheap, a blob of melted metal. Shirt arrived damaged.

Shein had the cutest on trend clothes at the very best prices. I love that they also have outfits for the family (matching!) the clothes quality is okay. But they have pretty cute pieces.

I am compelled to share my recent experience with SheIn, which has been nothing short of a nightmare. The level of service and sheer incompetence displayed by this company is beyond belief. Allow me to detail the series of disappointments and frustrations I have endured, as a warning to potential customers.

From the outset, SheIn's sizing information proved to be misleading and incomplete. The pants I ordered lacked crucial length details, leaving me uncertain about the fit. Seeking assistance through their live chat, I was met with clueless representatives who couldn't provide basic information. Shockingly, they were unaware of the pants' lengths, leaving me to discover that the range provided fell far short of what was required. It is simply unforgivable that a company of this magnitude lacks even the most basic knowledge of its own products.

Escalating the issue, I hoped to find resolution in the hands of a competent senior representative or manager. Regrettably, this hope was shattered as I encountered more incompetence and indifference. Instead of addressing my concerns directly, I was subjected to a frustrating back-and-forth with individuals who seemed to possess limited knowledge and authority. It became abundantly clear that the customer's satisfaction was far from their priority.

To compound matters, SheIn's disregard for timeliness and communication is astonishing. My order, placed on the 15th, has remained stagnant since the 17th, with no substantive updates. When seeking information, all I received were vague instructions to "wait." This lack of transparency and accountability is utterly unacceptable.

I now demand a swift and comprehensive resolution, coupled with proper compensation for the tremendous inconvenience and frustration I have experienced. SheIn must address this matter urgently and provide the level of service that paying customers deserve. If they continue to ignore my concerns, I will not hesitate to share my harrowing experience on various social media platforms, in the hope of preventing others from falling victim to this appalling service.

To summarize, SheIn's handling of my order and subsequent customer support has been shockingly poor. The lack of attention to detail, uninformed representatives, and refusal to escalate the issue to a competent authority are clear indications of a deeply flawed company. I implore potential customers to think twice before entrusting their hard-earned money to a company that demonstrates such blatant disregard for its customers.

Rating: (1/5 stars)

I really like shein, it surprised me order after order, I think that their material are brilliant like their style!

I love shopping with SHEIN. Never saw any brand with this much designs available on their app/website. Soooo much to choose from and all of them are at a very budget friendly rate.

I love their clothes and bought a number of items I love the clothes great price So keep up the good work

Excellente site.La livraison presque gratuite.La qualité est bonne pour le prix.Payement avec Klarna, excellente option.

Вещи очень хорошего качества, никакого запаха нет, швы аккуратные... Ниразу не пожалела, что заказываю вещи именно в she in... Рекомендую