Luxury For Princess

Product: Princess Deluxe Hair - Dark Auburn - Color 33 (Clip-In Hair Extensions)

Order Process Length: 9 days (from placing order to receiving).

Quality: After all the raving YouTube reviews and product photos from previous buyers, I was definitely not expecting what I received: At first, I opened the 'Tester' piece: a 2 clip weft for you to take out and examine to ensure the product is right for you (ie. Colour/Thickness...). I noticed some severe hair breakage along the top of the weft. And given the return policy*, I shrugged it off; telling myself it's condition was because it was returned for being the wrong colour for the previous buyer. So, otherwise content with the product's colour and softness, I decided to open the actual extensions and give them a try...

To my surprise, the extensions of the actual product were just as bad, if not worse! I felt like the creation of my extension set was manufactured quickly and less then halfheartedly.

1) More then one weft had glue patches at the top. Making clumps of hair stick together in a hard mess near the clip.

2) I had full pieces of different coloured strings, the full length of the hair, sewn into the weft. Therefore being tangled in among the real hair.

3) Some of the clips already had breakage. The odd thing? If this occurred during transportation, the broken strands would have been in the hair net upon opening. Alas, there was not enough loose strands to equal that amount of damage in the bag when I opened it.

Sure the strings could be cut out, but I was concerned over the amount of hair loss and the glue. This led me to reaching out to Customer Service for an explanation and advice.

Customer Service: The agent that I corresponded with via e-mail stated that they had not received any complaints about this product before. She then proceed to tell me that shedding occurs during the initial wash (which I hadn't done yet) and would lessen after that. She continued on how to care for the extensions specifically with -their- whole line of products and suggested I buy all of those. She ignored my question to provide me with a 'high quality' product the company is apparently known for and seemed to refuse to speak to me until I had followed her steps of washing and etc.

Overall: Half the glue did remove after the first wash. I have not yet washed it a second time because I haven't worn the extensions enough to make them 'dirty'. I was disappointed to find all these things wrong taking them right from the package and having to instantly maintain them before having the opportunity of wearing them.

( disclaimer: I am not being payed or bribed in any way to write this, I am a Normal person who wanted to share my experience).
So I had ordered the 260 g jet black extensions in June, I thought they were decent. They had been shedding a ton the whole time I had them ( 2-3
Months). By September they were super thin, but I has been brushing them with a normal brush all that time. I decided to spend the money and order the 320 g 22' inch which I got in the shade legally blonde. They were about 340$ all together which was a little alarming, but Bella Mi's Bugatti hair were only slightly less and they didn't have the color I wanted. So I went with luxury for princess since I had heard good reviews. I am extremely happy with this decision! I was irritated because I didn't see the option to put in my code for 5$ off when I was ordering, I realized after so I sent luxury for princess and email. I literally got a response that night and I sent them the code and they reimbursed me the 5$ using my paypal! Not only was the customer service amazing, but I ordered my extensions on Thursday and revived them that Monday! I was in shock! Also, the color was beautiful and the hair was sooo thick. So different from the last one I ordered from them. Plus they sent a free carrying case. I colored them with box die TWICE, with two different dyes, and they stayed exactly the same! I was so impressed. I have now had them for about a month and I am still very happy with my purchase. I brush them with a detangler brush and have only washed them once after dying them, and they are still very thick. They colored beautifully and look amazing. I wish I could upload a picture. Again, I'm writing this for those who are considering ordering some hair, and to praise LFP for doing such a great job.