Lucky Vitamin has a rating of 3.7 stars from 2,733 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service, and great prices. Lucky Vitamin ranks 1st among Body Building sites.
Many years I buy my supplements and vitamins, from USA shipping worldwide. They have such a big range of choices... I love it. Very professional and nice!
After ordering online there is no confirmation shown, and no confirmation email until much later. Web pages load very slowly. The "Contact Us" link on their website only gives a mailing address. Employees say they don't think there is any problem.
I've been using Lucky Vitamin for a long time. I usually find what I'm looking for and the price is right. Free shipping at $49 is amazing considering supply & demand.
They offer some great products and many prices even beat Amazon! For example, the Lucky Vitamin brand Gymnema sylvestre I take every day contains the exact same ingredient as what I'd been taking, but at a lower price per dose. Their Green Tea extract also has MUCH lower caffeine than any other brand I've seen- a plus for caffeine-sensitive consumers.
Tip for consumers:
Choose products from the drop-down menu from the search bar for better results
Products used:
vitamins, supplements and health adjuvants
I have a standing order for 3 containers Eos wipes every other month. We were getting a bit close to running out so I initiated an extra order and inadvertently started another standing order. Your customer service is obviously located out of country and I struggled to explain my situation. When I completed the call I was certain that the second standing order had been deleted but was uncertain whether I was going to receive my interim order. A couple days later I got a notification that the order had shipped and everything was fine, but the customer service was a bit challenging.
You can find high quality products on Lucky Vitamin at the lowest prices with free shipping. I think they are great. I don't like that you can't resolve issues with your order through their 800 # any more the online chat is frustrating. Please bring back live customer service people I can talk to.
Wide selection of products. Had to find a weird hand soap because the typical ones are on backorder right now, but that's understandable given the current global pandemic situation. I like the store brand products for cutting costs. I wanted to find a vegetarian collagen supplement but they only offer plant-based collagen building peptides. I've seen algae-based collagen products elsewhere, but Lucky Vitamin had everything else I needed. I'm excited to try the new products when they come in. It seems like delivery will take about a week.
I buy eco paper products - toilet paper, tissue, paper towels - in bulk, and take advantage of Lucky Vitamin's great sales. Good prices, good delivery, good product - no complaints here.
I've been ordering from Lucky Vitamin for years and never had any problems. I am very particular about buying the highest quality supplements, and I am able to find 95% of my supplements through Lucky Vitamin. Their website is aggravating if you have a slow Internet connection, and sometimes I give up in frustration, but I eventually come back.
I always get great service from Lucky Vitamins. However, they change their Web page too often to "improve the experience". And that change often makes shopping confusing. This new design had way too many glitches that caused me to waste a lot of time scrolling and trying to find things. Need to work on the IT part of their Web Page.
The website is easy to use, watch out for the autoship, that caught me unawares several times! Prices are decent and the availability seems to be reliable. Shipping is fast, sometimes they put everything in a box and it gets quite banged up by the time we get it. Most of the time the coupons don't work so don't waste your time unless you have nothing else to do.
Love the variety of healthy food n snack options, that i can't find in regular food department stores. Great food n products. Cheers
I love ordering from Lucky Vitamin, and I choose them not only for their vitamin selection but also because they offer Paypal as a payment option. I tried using my paypal credit account and it was denied even though I have about $4000 available. Can you please check into this and see if this can be fixed?
I have yet to find better prices for the high quality brands Lucky Vitamin carries, and for this they get my 4 stars.
Having said that, the customer service can be very slow to respond. After several emails they eventually solved the problem of receiving an empty bottle of supplements.
I received my order very quickly. I appreciate that. I am on the Shibboleth diet plan and there are certain things I can't get at my local store.
LuckyVitamin had great prices on the quality brands I was looking for. They offer additional discounts to new customers. They do backorders on some items that sell out quick, but allow you to get at the lower price. Free shipping available on minimal ordering.
I found the prices and choices competitive, for every person and reason I you could find something on this website, with the addition of ingredient lists to help the customer.
Lucky Vitamins has fabulous pricing on even more fabulous, hard to find products! Free shipping is great. I like that I can order items for my mother and ship them directly to her, but I don't like that my discount codes only apply to one purchase. I guess fewer discounts/coupons keeps the prices down, so I understand that. Love the web site - very user friendly.
Good prices, clear and easy to look. Shiping not to long.
Great selection of products. Next time i try different items.
Love their great deals on LuckyVitamin brand. Can't wait to receive my first package. Wesbite was easy to navigate.
Quality of the products is amazing! I only wish that communication with the company would be a little bit better! Besides that, I am very satisfied with my order!
We had a problem with a missing order. Turns out it was addressed incorrectly and then "returned to sender". Once we alerted LuckyVitamin to this error they refunded the amount of the order. We will continue to place orders through Lucky Vitamin as we are happy with the product and HOPE that we have no more problems with despatch sending items to the correct address.
Placed my first order on line today, 11/30/2020. At checkout I was unable to apply a promotion code, valued at $5.00. I spoke to a representative using the chat feature on line who suggested that I contact customer service via phone. I explained problem to representative who issued a $5.00 voucher to me instead. I was able to use the voucher on my first order. The checkout process went smooth from that point on.
This site had everything I had been searching for, all in one place with a good discount. This was my first time trying it, and the prices were more competitive than Amazon - a real plus, along with the same shipping.
I was pleasantly surprised at the incredible product selections and the reasonable prices that have been consistently positioned on each and every item I have purchased from Lucky Vitamins. If I have questions or need detailed information on items I purchase, it's all provided with reviews. This at times, has helped me make decisions, and all convienantly, without leaving my home. Couple that with free shipping, it makes for a great shopping experience! I highly recommend Lucky Vitamin.
Easy to navigate web site, excellent discounts on things I order, products that I know and trust. If every on line business were run like this I'd spend much more than I should. Recommend to friends and neighbors!
I've been ordering for years from Lucky Vitamin; I've never had a complaint (except that with my slow internet, the pages take forever to load with all their pictures). They carry the high quality brands that I'm looking for, at prices lower than the sales prices in local stores.
Discount prices & free shipping on vitamins, nutritional supplements, health foods, bath, beauty & other natural products. Up to 75% off!
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