Lookfantastic.com.au

Absolutely dreadful lack of service. We have waited two weeks for products to arrive. We were then told that they had been delivered today. Due to a disability there is someone at our address 24/7 and no products were delivered. Then we are told to send a form to find out where our goods are and their return mailbox says it is full. No contact phone number, e-mail does not work and ABSOLUTELY no support for customers at all. NEVER purchase from this company. I have sent the response as requested but you know who I am and the fact that you have NOT delivered our order. This company is a complete RIP OFF, you don't even show a phone number to contact you, but you request customers phone numbers, what sort of corrupt company is this? I have filed a formal complaint with Consumer Affairs Victoria and will be updating my reviews on a series of sites. You have ripped off a disabled customer and have done NOTHING to resolve this. Look Fantastic is totally and completely unprofessional, incompetent, have no idea of even where orders are sent, their e-mail does not work and they have no phone number. They are very quick to take money from customers, but do not supply the goods. Look Fantastic has ripped off a disabled customer who relies on deliveries and they will be made accountable. STILL another day has passed and LOOK FANTASTIC sent me ANOTHER e-mail saying my goods have successfully been delivered when they have NOT BEEN. This is the worst company on the planet and they LIE. Good business technique, have customers order and pay, then claim to have delivered the items and then steal customers money. Not only have we filed a complaint with Consumer Affairs Victoria, but our next step will be to take legal action and sue for compensation.