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LookByFareReviews 2,277

2.7

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From the business

Traveling is exciting. It is one of those activities in life that we look forward to. Traveling gives us a chance to not only see new places and meet new people but can also act as a catalyst to our emotional and spiritual growth. Traveling brings about new experiences that we do not encounter in our regular mundane lives. This is one of the reasons why traveling proves to be a soul-enriching event. As fun as traveling is, making the necessary arrangements for your travels is the opposite of fun. This is where LookByFare comes in.

Our parent company is ARS Travel Services Limited under whose guidance we have been able to serve countless customers and achieve utmost customer satisfaction. An important aspect of serving our customers is understanding the fact that different types of travelers have varied travel-related requirements. Hence, the travel products and services we offer range from low budget to luxurious ones. It also covers a wide variety of travel products and services that...


lookbyfare.com
Detroit, MI, United States
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LookByFare Reviews Summary

LookByFare has a rating of 2.7 stars from 2,277 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LookByFare most frequently mention bad experience, airline tickets and next day. LookByFare ranks 13th among Travel Agency sites.

service
41
value
28
shipping
17
returns
21
quality
70
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8,746 reviews

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Massachusetts
1 review
0 helpful votes
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Good airline
July 5, 2024

My first time using this airline so far no complaints everything is good.

Date of experience: June 25, 2024
Florida
1 review
0 helpful votes
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Sketchy experience
July 5, 2024
Updated review

Thou easy to find tickets, when purchasing tickets, I was sent an email telling me card was declined. When calling I was told that offer was unavailable and told to be flexible and offered other airline tickets for triple the cost. The flight was still available. Very frustrating and scammy!

Date of experience: June 25, 2024

Easy to find flights and sign up for tickets
June 15, 2024
Previous review

Easy to find flights and sign up for tickets. Easy to follow instructions for purchasing airline tickets

Date of experience: June 5, 2024
Texas
1 review
0 helpful votes
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What a pleasant surprise
July 5, 2024

I wish all trips could have a place that is this nice and convenient!

Date of experience: June 25, 2024
North Carolina
1 review
0 helpful votes
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It's been great
July 5, 2024

Fast and easy. My friend booked me a fight to come see him and all I had to do was give him my email.

Date of experience: June 25, 2024
Ohio
1 review
0 helpful votes
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One of the best air tickets fares
July 4, 2024
Updated review

I have appreciated the courtesy and the follow-up of the representatives of this company. They also offer an unparalleled courtesy and customer service. Their prices are unbeatable.
Thank you for making my purchasing experience so wonderful!

Date of experience: June 24, 2024

I talked to your agent and he was insisting on the...
July 3, 2024
Previous review

I talked to your agent and he was insisting on the fact that my ticket didn't include any luggage at all, and that it was basic economy, while it was clearly indicating that 1 hand bag, 1 carry-on and 1 checked in luggage are all included. He also mentioned that the ticket cannot be cancelled if purchased, while there was a clear indication that the ticket within 24 hours.
I think in all, my own purchasing experience online was a lot less confusing and tricky than talking to your agent, which only brought more confusion and lack of accuracy! And this might be look bad on your agency's reputation and trust.

Date of experience: June 23, 2024
North Carolina
1 review
0 helpful votes
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No confirmation!
July 4, 2024

Never received a confirmation, had to buy flight from another source. Need a refund. Found out no such flight existed.

Date of experience: June 24, 2024
O.R.M. T. — LookByFare Rep
over a year old

Dear Doris,

Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations.

We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.

We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line@ +1 (216) 302 2732 or write to us at care@lookbyfare.com anytime.

Regards,
Lookbyfare.com

California
1 review
0 helpful votes
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Muy bien
July 3, 2024

ConseguĂ­ exactamente lo que quiero y estoy muy satisfecha!

Date of experience: June 23, 2024
Texas
1 review
0 helpful votes
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It's getaway time.
July 3, 2024

Easy process and user-friendly. I'm looking forward to my trip.

Date of experience: June 23, 2024
Connecticut
1 review
0 helpful votes
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Excellent service
July 3, 2024

Great customer service confirmation was fast on the phone customer service was excellent service

Date of experience: June 23, 2024
Iowa
1 review
0 helpful votes
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SCAM
July 3, 2024

Do not purchase anything from here. I purchased tickets and they then kept calling me hours later and said it was either cancelled or pending or that it wasnt available. I got in co tact with a representative and they said it was pending but then my bank called saying that they had deducted my account 3 times. It is a scam I am currently trying to find a way to get my money back.

Date of experience: June 23, 2024
California
1 review
0 helpful votes
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It took several hours to receive my confirmation of flights. I started to get worried and followed up on the Live Chat. Once I did that, my flights were finally confirmed but the prices were more than I had locked in. The Live Chat was very helpful but I had to stay on the chat for almost 30-minutes waiting.

Date of experience: June 23, 2024
Ohio
1 review
0 helpful votes
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A communication issue came up
July 3, 2024

I called and spoke with a man. He was doing his best to be helpful, but he had quite an accent and he spoke quite fast. My head was spinning after awhile, so I exited the conversation. I ended up finding my own tickets.

Date of experience: June 23, 2024
Florida
2 reviews
0 helpful votes
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Efficient
July 2, 2024

Well informed on flight plans and quick response to my request.

Date of experience: June 22, 2024
Tennessee
1 review
0 helpful votes
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Bien
July 2, 2024

Bien, reserve y me confirmqron, llamaron para confirmar la reserva

Date of experience: June 22, 2024
New Hampshire
1 review
0 helpful votes
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I made a mistake on my booking
July 2, 2024

I called in at midnight to make a change on my booking because I had myself flying out of an airport nowhere near me and this gentlemen helped me fix it all and I feel he went above and beyond.

Date of experience: June 22, 2024
Idaho
1 review
1 helpful vote
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Just about canceled my trip.
July 1, 2024

I booked a flight with this company after another booking company refused to change and update me on new flights.
But because this company had better rates and the more convenient hours I snagged the more accommodating and available flight.
However, Look by fare delayed contacting me in a timely manner, the flight increased by a considerable amount and I was not happy about it.
I decided to keep my flight after much consideration but the cheaper amount would have been greatly appreciated.
So, it's way better than getting truly screwed over as with the other booking company.

Date of experience: June 21, 2024
California
1 review
0 helpful votes
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A very useful thing
July 1, 2024

I had to wait and the prices were going up by the hour but I still found a good deal

Date of experience: June 21, 2024
Texas
1 review
0 helpful votes
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When a representative is confirming a flight booking they need to be more specific about relaying to the customer that they will be taking payment at that time. So basically they should always let the customer know right before that they are now going proceed with payment if there is going to be more than one transaction.

Date of experience: June 21, 2024
Ohio
1 review
0 helpful votes
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Awesome
July 1, 2024

Great experience easy to work with super quick and simple to book with.

Date of experience: June 21, 2024
Georgia
1 review
0 helpful votes
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Fraud
June 29, 2024

When i selected the ticket it was showing baggage but when i got confirmation it was showing no carry on baggage and no check -in baggage it means i have to pay separately for the baggage

LookByFare attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 19, 2024