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LogoGenies

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Georgia
1 review
0 helpful votes
Follow Craig C.
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Great sincerity and excellent work ethics. Design team from Logo Genies worked closely with my brand strategists to develop some interesting designs that resulted exceptionally in the last campaign of our brand.

Date of experience: October 17, 2022
California
1 review
0 helpful votes
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Spent $69 on 3 very awful logos. Tried to extort $1135 to register some pretty bad logos. Assuming AI. Supposedly reporting me to federal.

"This is xxx from the Legal Affairs Department of Logo Genies.
I'm contacting you in regarding to Transfer the Ownership Rights for the Logo design and Registration under your name.

Date of experience: September 22, 2023
Netherlands
1 review
0 helpful votes
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I had the pleasure of working with Robert from Logo Genies. I am really happy with the final design for my brand! Robert was quick to reply to emails, incredibly helpful and efficient in getting my business logo, business card, email signature and letter head. Would definitely recommend Robert to anyone looking for a custom & professional logo design

Date of experience: June 27, 2023
District of Columbia
1 review
0 helpful votes
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I was having a lot of confusion turning my idea into a logo for my brand. But the team of Logo Genies helped me turn my idea into something amazing. They knew exactly what I wanted and created something breathtaking they are expert. I'm so happy with their work. Strongly suggested!

Date of experience: January 13, 2022
Texas
1 review
0 helpful votes
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Bait and Switch
September 6, 2023

They advertised logos for $29. Then they charged me $59. I can live with that but it was a logo I had mocked up for them. At every turn they tried to upsell me.
Now they refuse to provide what I paid for without another $749. Frauds PS< invoice # LG-*******

Date of experience: September 6, 2023
New York
1 review
0 helpful votes
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I tried a lot of other agencies for my logo, but none of them did a better job than Logo Genies. I'm happy that they were able to bring my concept and idea to life. A group with a great deal of promise and innovation. Logo Genies is a company that I strongly suggest.

Date of experience: December 16, 2021
California
1 review
1 helpful vote
Follow Josh R.
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I made a purchase after being tricked by a live agent to buy their logo creator. After going through 1 revision from their team, I realized they were unprofessional, and not good at building logos. I went to cancel, and also was not going to pursue due to other things I needed to work out, and they started making up other reasons why I couldn't cancel. Their 100% satisfaction guarantee is not 100%, they lie and cheat and defraud users and won't refund.

Date of experience: January 25, 2022
New York
1 review
0 helpful votes
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Highly recommended!
December 8, 2021

Logo Genies helped create an amazing logo and website for my business. They offer great customer service, speedy results, and creative designs tuned to make sure you're satisfied! I'd give them a try!

Date of experience: December 8, 2021
Texas
1 review
2 helpful votes
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Poor Customer Service
March 24, 2021

They start off helpful as the logo was done properly. However, the website was not done correctly and they refused to give our money back though its a 100% guarantee. Thats a guarantee with no contract on what they will provide. In addition to that, they were very rude when you asked for modifications that they messed up. They were supposed to take our content from one site to another, yet they lost it all. Their developers are very mediocre and you would be wise to stay away from any website development from them.

Date of experience: March 24, 2021
California
1 review
1 helpful vote
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They are your best friend when they want your credit card. They make false promises, and false claims on their refund policy. Horrible company. Steer clear

UPDATED REVIEW: They sent rebuttal documents to my credit card company and FRAUDULENTLY fabricated email responses from me. I am going to the local authorities and FTC to report this.

Date of experience: March 9, 2022
New Jersey
1 review
0 helpful votes
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Highly recommended!
October 20, 2021

Just a month back did a business with Logo Genies. Used this company design services to get a logo redesigned for my business and some branding stuff. The designer Jay Anderson was assigned to me, he was quick and talented. He shared couple of logo options for selection and after approval he made final tweaks to the approved one and shared with me within 48 hours. Plus, there is 1 offer going on their website which I opted and got all this done in unbelievable price.

Date of experience: October 19, 2021
Florida
1 review
0 helpful votes
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Professional team & Flawless Service.
December 15, 2021
Updated review

Once the original logo design was picked, the team was quick to make changes, and the entire process took around a week from start to finish. Over the last few years, I've probably hired Logo Genies 4-5 times, and each time my logos have been done properly and efficiently. Highly recommended!

Date of experience: December 15, 2021

Professional Team and Flawless Services.
December 15, 2021
Previous review

Over the last few years, I've probably hired Logo Genies 4-5 times, and each time my logos have been done properly and efficiently.

Date of experience: December 15, 2021
Illinois
1 review
0 helpful votes
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Logo Genies team did an excellent job
June 28, 2023

The Logo Genies team did an excellent job designing a beautiful company logo. Revisions were done as necessary and timely, great team collaboration and response. Thank You

Date of experience: June 28, 2023
Ohio
3 reviews
2 helpful votes
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Big scam
December 12, 2022

This group of people are as fake as there good reviews. Just Google them if your even considering using them. They use fake English names and will rob you blind

Date of experience: December 12, 2022
New York
1 review
0 helpful votes
Follow Pavel S.
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Paid these people to design a very simple logo, while literally giving them all of the required elements. All they had to do was arrange it in a proper manner and pick a color scheme. Took them 5 days to get back to me with an initial concept, even though they've promised 48 hours. It is very difficult to get a hold of anybody as far as customer service is concerned, and before they connect you to a person they ask you how much you paid for the logo. The login information for the site was broken. I couldnt log in to the website to reach out to the designer or to evaluate the concepts being worked on. After the initial contact with a supervisor by the name of Keith Fernandez, i was left to wait another several days without any news updates. Ive asked these people to at least fix the login situation or to send me the reset link via email. 3 days in a row the guy promised it was going to be done, the opposite was true however. They have too many excuses and not enough execution. The price was attractive but they lack in every KPI imaginable as far as customer service is concerned. - Pavel S.

Date of experience: May 10, 2023
India
1 review
0 helpful votes
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Nice service
November 17, 2020
Updated review

My experience with Logo Genies was stellar. I received my magnificent designs over the course of 2 days. The hardest part was deciding which one to choose because they were all so good. I prefer this platform to working with an individual because you get to see several approaches to your project. I was really satisfied with the results. It was easy to input all info and I got the results I wanted.

Date of experience: November 16, 2020

Nice service
November 16, 2020
Previous review

https://www.sitejabber.com/reviews/logogenies.com

My experience with Logo Genies was stellar. I received my magnificent designs over the course of 2 days. The hardest part was deciding which one to choose because they were all so good. I prefer this platform to working with an individual because you get to see several approaches to your project. I was really satisfied with the results. It was easy to input all info and I got the results I wanted.

Date of experience: November 16, 2020
India
2 reviews
0 helpful votes
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Happily recommend
November 20, 2020

Logo Genies helped me achieve small business ground that I've worked for months. They went over a strategy with me, discussed the budget, set out clear expectations, and implemented them. They designed a custom website and also provided me branding solutions. So far, I've seen great results, I've just broken $15k in a month, I've got a newsletter together with a pretty extensive list, and business is proceeding to pick up. I can't thank Logo Genies enough for the amount of work they've put in and the results they have gotten for me!

Date of experience: November 20, 2020
India
1 review
0 helpful votes
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Good service
November 26, 2020

After having purchased their services multiple times, I think it's about time I leave a great review for the folks at Logo Genies. The first time I purchased logo design, it was a friend of mine who recommended me. I was a little skeptical because I hadn't heard of the company before, but I trust my friend and I'm glad I followed through with it. I write stories for a living and also run a business. Everyone knows what attracts potential clients and customers to your services is the logo, and how it draws people. Only true professionals could have possibly designed an amazing logo for me and for a very inexpensive price. Just an excellent experience, overall. They always deliver on time, their services are always high quality, and customer service is excellent. I highly recommend Logo Genies to anyone who wants to work with a great set of professional designers. Thank you, guys!

Date of experience: November 26, 2020
Illinois
1 review
5 helpful votes
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They start out with good service creating a logo. But as soon as you approve the design, the upsell begins. We paid for an upgraded package to get the correct formats and paid with a credit card. The next thing was a very aggressive series of phone calls from Shawn who was trying to sell us a premium package (which we don't need). They then submitted an unauthorized charge to our credit card and now refuse to answer calls or demands for a refund.

Date of experience: September 16, 2021
Texas
1 review
2 helpful votes
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BEWARE! SCAM ALERT
January 3, 2022

BEWARE! THIS COMPANY IS A SCAM...

I initially contacted this company to get a logo and trademarking done, at first they were quite impressive with their scam and lies that I seriously fell for it.

This company is not legit. They are not in Walnut, CA since I had someone drive out there to verify and this business is non existent! They take your credit card information, charge it and never refunds.

I have screenshots of the conversations I have with the bogus names or people in the company named Ethan Stevenson, Liam Cohen, Ryan Davis.

We trusted this company based on the reviews, unfortunately I got scammed! They also worked with a company in Los Angeles called Creative Company, someone in the name of Robert Jackson who claimed to be a lawyer and cannot verify his information and refused to give out his license for verification. I called USPTO and had him on 3 way and he got busted for scam.

BEWARE OF THIS COMPANY!

Date of experience: January 3, 2022

Overview

LogoGenies has a rating of 3.1 stars from 33 reviews, indicating that most customers are generally satisfied with their purchases. LogoGenies ranks 9th among Design sites.

service
25
value
25
shipping
11
returns
12
quality
25