Windows Live HotmailReviews 5

I used Hotmail for many years with very few issues, but recently that changed. For the last few months they have been putting messages that I want to receive into the deleted folder before I read them. These include emails I subscribed to receive, messages from my family & friends (who are in my address book), and even bank statements & bills from utility companies. I tried marking them as "safe senders" but that didn't work. I moved them from the deleted folder to the junk folder, then clicked on "mark as not junk", but that didn't work either. Meanwhile, they have allowed unlimited spam to flood my email, including many going right into my inbox instead of the junk mail folder. Creating rules did no good, and after a while they disabled that feature on me. Forwarding the spam they put in my inbox to Outlook customer service did no good (and I forwarded hundreds of them). Asking what they were doing in the "send feedback" thing did no good, and was met with silence even though I kept telling them I wanted them to contact me. Even when I asked if their people were too stupid to know the difference between spam & subscriptions, or accused them of intentionally deleting my messages or selling my email address to spammers, I can only say they did not deny any of those things.

Message Judy about three months ago had a good connection with her right off the bat we've enjoyed a lot together already going to different places going to different history places it was the best thing ever happened to me in my life

I have had two Hotmail accounts for many years: one for professional use; the other for personal.

In all these years the formatting has undergone redesign about four times -- each time it is bothersome. I wish they would leave well enough alone, as they say.

All in all I have been pleased with this email service, and it is free; I have never upgraded to a paid account.

Other than format redesign, my only other complaint would be that I am often shut out when trying to access my account when out of the country. But I realize that this is a security issue for my own well-being. Otherwise I am pleased with this email service. It was a professor who turned me onto it back in the day.

The interface is pretty intuitive to use.

Four stars.