Locksmith Keyless

Stay far away from this company. They return process is ridiculous. They sent me an Audi fob that was locked and could not be programmed I sent it back to them and we are now going on 2 months without a refund for a $50 fob. Probably spent over two grand with them the previous year. They simply don't care about their customers. Once they sell you an item it's basically yours whether it works or not. When you run an automotive locksmith business you need a reliable vendor unfortunately they don't make the list. Profits over customers seems to be their model. I guess they follow the same model as insurance companies delay, delay, delay and don't pay. It's really their loss though because I spent thousands of dollars a year ordering keys. I'd rather pay a few dollars more and deal with a reputable vendor.

I am not happy with the order. It was not what I ordered. This is not the keys in the advertisement. I want to return them and refunded back to my card

When I received my package, I didn't realized I was getting a whole complete set to replace the whole lock. It was great, i asked myself " am I getting all this for what I paid;? There was just a few difference on the door handle but i made some drilling and modification and it came out great.

Worst company. DO NOT BUY ANYTHING FROM THEM. I have an Autel scan tool. I needed an update. I put the part number in from the Autel site. I paid for it. They emailed and said to give them my serial number from my unit to verify the code will be compatible with my unit. I snapped the picture within an hour. They said the code would be emailed within 48 hours. Six days later the code came. It did not work. I called the company and nobody answered. I emailed also. No answer. After several hours with no response I called Autel. They said the code is not for my unit. I called the company back and finally got an answer. They said I purchased the wrong code and I would have to wait until they could sell the code I purchased to get a refund. I said this was not fair because they should have verified with my serial number. They refused to refund my money. I had to go through my credit card company to do a dispute. I should not have to wait indefinitely to get my money back while they try to sell it if it is their fault.

This company does not explain to you what type of keys they mailed to you. They don't have serial numbers on them they aftermarket so they saythey charge you $10 to send it back and they take 30% of the money that you spent for the key when you order a keythat is not what you ordered. They send you whatever they wanna send you they don't send you what you asked for And then they make you pay for the return and charge restocking fee and charge you for it when that's not the key that you ordered. They do not explain what type of key did you order? What type of key is going to be sent to you and they don't explain to if it's the wrong key you have to pay for a restocking fee if it doesn't work for your car and it took them a month tosend me my money back a month and a halfand I had to call him to get them to send me my money back and then they don't act like they don't know who you are the order number they wrap it down. They lost the order number. They don't have an order number. And I had to call them to get them to send me my money back and then they don't act like they don't know who you the order number they wrap it down. They lost the order number. They don't have a order number and then you have to go back in you're email for the order number that they don't even Have.

Great service orders come pretty fast. I recommend them to other people. Real trustworthy you can count on them. Items will be here fast.

I took the rubber insert from my new keys and placed in my existing key-fob. Worsk great and I have original key that did not need to be replaced.

Do not order for this pathetic company will take money not ship items then refuse to give a refund. I've been going back and forth for months with no resolution even remotely close.

I purchased an OBD store machine for $1,400 because they claimed that it would perform specific tasks the machine did not perform those tasks at all I sent it back I verified receipt of the product and it's been several weeks now and I still have not received a refund but I've received a couple different receipts claiming the refund $300 less than what I paid

Took my $2500 plus $900 next day shipping and still waiting 5 days later. Don't buy anything from this outfit. They are professional at getting your order and money but do nothing after that than put me on hold. No supervisor, no answers, no good company. I paid an extra $900 for FedEx next day shipping and have not received my commercial door locking hardware. Now, I have a building with new doors installed I cannot lock. A total scam, no refunds offered, just words it's on the way. After I do another 10 bad reviews on these crooks today, I'll sue the from California. Don't mess with these people.

Same item can be found for $10-to $45 shop around, avoid them. I have seen the same kit for 1/6th of the price. If that vendor can sell it that cheap than you know your getting ripped off. Nothing worse than a vendor ripping customers off. If they are competitive or even a couple of dollars higher than you look for reviews on the vendor. When it is the highest price on the net avoid at all costs. Mine will be going back before even opening.

Locksmith keyless of Miami Florida ripped me off for $3,000 I ordered three components of which only one arrived after numerous complaints locksmith keyless has agreed to provide one of the missing opponents for which they have failed to ship and are refusing to provide the other unit I paid for. In addition they refuse to honor the shipping insurance I purchased. Locksmith keyless of Miami Florida is a scam do not use this company

"I had a terrible experience with Yari, the customer service manager. He was extremely arrogant and made it difficult for me to exchange or return an item with a manufacturer defect. Despite having to pay for the return shipping, he asked me to contact the manufacturer directly and then requested that I provide him with their phone number. It was a frustrating and disappointing experience, and I believe that the management of this business should be ashamed."

First time purchasing from keyless will be the last time. The tool I bought from them broke on its first usage wants I called about a possible replacement the guy on the phone just weasel around the words I was saying to avoid having to send out a replacement for the garbage they sent me. Terrible customer service, completely unwilling to remedy the issue.

Purchase from site with shipping is 85% less than dealership prices. Assuming it works as OEM part key fob will be great deal. In either case, will still have to pay to have it synced to car. The part is not exactly as pictured on the site as the unlock icon is different.

Be very careful! If you accidently order the wrong FOB and you are not a Locksmith, they WILL NOT let you return the device and get the correct one.
Unfortunately, you should by from another vendor with a return better policy.
https://www.locksmithkeyless.com/pages/return-exchange

Everything seemed of a good quality (website, product) until I had to seek advice and then return. Their tech support incorrectly advised me to return the 1st FOB and procure a different FOB. The second one didn't work either. They admitted they didn't have the correct one for me once I dug deep enough and asked enough questions. They agreed to a refund after they received the 2nd. The return process was extremely unprofessional. No RMA, no email like the 1st return. I remember asking them, "shouldn't we initiate a RMA like the 1st?" The kid responded "oh it'll be fine, when we receive the package we'll know what to do." …The refund never happened. I called in twice over a period of two weeks and both times a "manager" (who sounded like another kid acting like they were a manager) said they would refund the in store credit (gift card). Weeks later and they still haven't. I would advise to go with another FOB website.

How do i give -1 star? Locksmith Keyless helped me order the wrong item and proceeded to make me pay for both ways shipping... credit card company would not (once again) back me up at all!

I bought the autel scan tool from here and I'm happy with my purchase. Delivered quickly and the scan tool works as intended and I like it would but from locksmith keyless again.