• Locksmith Keyless

Locksmith Keyless

Overview

Locksmith Keyless has a rating of 3.21 stars from 17 reviews, indicating that most customers are generally satisfied with their purchases. Locksmith Keyless ranks 72nd among Locksmiths sites.

  • Service
    10
  • Value
    11
  • Shipping
    9
  • Returns
    7
  • Quality
    8

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
4
Neutral
0
Negative
8
See all photos
How would you rate Locksmith Keyless?
Top Positive Review

“No problem”

Gailen S.
1/17/20

From start to finish it was all better than expected! I had no problem with the replacement remotes once they were programmed... I highly recommend them for their products, prices and service!

Top Critical Review

“Locksmith keyless is a scam”

Curtis S.
11/7/22

Locksmith keyless of Miami Florida ripped me off for $3,000 I ordered three components of which only one arrived after numerous complaints locksmith keyless has agreed to provide one of the missing opponents for which they have failed to ship and are refusing to provide the other unit I paid for. In addition they refuse to honor the shipping insurance I purchased. Locksmith keyless of Miami Florida is a scam do not use this company

Reviews (17)

Rating

Timeframe

Other

Thumbnail of user curtiss395
1 review
0 helpful votes
November 7th, 2022
Verified purchase

Locksmith keyless of Miami Florida ripped me off for $3,000 I ordered three components of which only one arrived after numerous complaints locksmith keyless has agreed to provide one of the missing opponents for which they have failed to ship and are refusing to provide the other unit I paid for. In addition they refuse to honor the shipping insurance I purchased. Locksmith keyless of Miami Florida is a scam do not use this company

Tip for consumers:
Do not use this company

Products used:
I purchased three products I only received one this company ripped me off for $3,000

Service
Value
Shipping
Returns
Quality
Thumbnail of user franklinz8
1 review
0 helpful votes
December 18th, 2023

"I had a terrible experience with Yari, the customer service manager. He was extremely arrogant and made it difficult for me to exchange or return an item with a manufacturer defect. Despite having to pay for the return shipping, he asked me to contact the manufacturer directly and then requested that I provide him with their phone number. It was a frustrating and disappointing experience, and I believe that the management of this business should be ashamed."

Products used:
ordered from manufacture

Service
Value
Shipping
Returns
Quality
Thumbnail of user gailens
1 review
0 helpful votes
January 17th, 2020
Verified purchase

From start to finish it was all better than expected! I had no problem with the replacement remotes once they were programmed... I highly recommend them for their products, prices and service!

Thumbnail of user kevinf1947
1 review
0 helpful votes
January 24th, 2024

How do i give -1 star? Locksmith Keyless helped me order the wrong item and proceeded to make me pay for both ways shipping... credit card company would not (once again) back me up at all!

Thumbnail of user danthemon
1 review
0 helpful votes
March 9th, 2024

Purchase from site with shipping is 85% less than dealership prices. Assuming it works as OEM part key fob will be great deal. In either case, will still have to pay to have it synced to car. The part is not exactly as pictured on the site as the unlock icon is different.

Products used:
OEM key fob

Value
Quality
Thumbnail of user roadking26
1 review
0 helpful votes
May 13th, 2023

Same item can be found for $10-to $45 shop around, avoid them. I have seen the same kit for 1/6th of the price. If that vendor can sell it that cheap than you know your getting ripped off. Nothing worse than a vendor ripping customers off. If they are competitive or even a couple of dollars higher than you look for reviews on the vendor. When it is the highest price on the net avoid at all costs. Mine will be going back before even opening.

Tip for consumers:
WAY OVER PRICED. CAN BE FOUND FOR $10-$45

Products used:
Return policy states it cannot be opened or used. So a poor return policy. So I guess you get to look at the package, and decide if you want to return it by the packaging. What a joke. You can't even look at the
product before you decide to return it. That must be some kick butt packaging.

Service
Value
Shipping
Thumbnail of user rosss334
1 review
0 helpful votes
January 19th, 2024

Took my $2500 plus $900 next day shipping and still waiting 5 days later. Don't buy anything from this outfit. They are professional at getting your order and money but do nothing after that than put me on hold. No supervisor, no answers, no good company. I paid an extra $900 for FedEx next day shipping and have not received my commercial door locking hardware. Now, I have a building with new doors installed I cannot lock. A total scam, no refunds offered, just words it's on the way. After I do another 10 bad reviews on these crooks today, I'll sue the from California. Don't mess with these people.

Products used:
None

Service
Value
Shipping
Returns
Thumbnail of user og02997
1 review
0 helpful votes
December 14th, 2023

I bought the autel scan tool from here and I'm happy with my purchase. Delivered quickly and the scan tool works as intended and I like it would but from locksmith keyless again.

Products used:
Autel MaxiCheck MX808S Diagnostic Scan Tool Bi-Directional Control Scanner All Systems Diagnosis, and Active Test

Service
Value
Shipping
Returns
Quality
Thumbnail of user tonybratch25
1 review
0 helpful votes
May 24th, 2023

First time purchasing from keyless will be the last time. The tool I bought from them broke on its first usage wants I called about a possible replacement the guy on the phone just weasel around the words I was saying to avoid having to send out a replacement for the garbage they sent me. Terrible customer service, completely unwilling to remedy the issue.

Tip for consumers:
That the quality portrayed on the site is far less than an honest representation of the quality of the products they sell, quality of customer service they provide and integrity of those running and working for Locksmith Keyless terrible experience. Better off buying crap from the WISH app.

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaele562
1 review
0 helpful votes
January 14th, 2020
Verified purchase

Top quality and fast delivery! Very good deal! Perfect! Thanks!

Thumbnail of user anthonys2913
1 review
0 helpful votes
June 12th, 2023

I don't recommend doing business with this company. If you make a mistake on order you have to eat it. They don't do refunds.

Service
Value
Thumbnail of user bens332
2 reviews
4 helpful votes
June 12th, 2023

Everything seemed of a good quality (website, product) until I had to seek advice and then return. Their tech support incorrectly advised me to return the 1st FOB and procure a different FOB. The second one didn't work either. They admitted they didn't have the correct one for me once I dug deep enough and asked enough questions. They agreed to a refund after they received the 2nd. The return process was extremely unprofessional. No RMA, no email like the 1st return. I remember asking them, "shouldn't we initiate a RMA like the 1st?" The kid responded "oh it'll be fine, when we receive the package we'll know what to do." …The refund never happened. I called in twice over a period of two weeks and both times a "manager" (who sounded like another kid acting like they were a manager) said they would refund the in store credit (gift card). Weeks later and they still haven't. I would advise to go with another FOB website.

Tip for consumers:
They only do in store credit and then never hold to their word.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tylerl35
4 reviews
4 helpful votes
November 4th, 2023

Needed a replacement keyless remote and they had it in stock at a decent price. It was shipped out very quickly and arrived on time. I used my Autel to set it up and it works great.

Products used:
keyless remote for Honda

Service
Value
Shipping
Quality
Thumbnail of user dwainewheeler
1 review
0 helpful votes
September 29th, 2023

Be very careful! If you accidently order the wrong FOB and you are not a Locksmith, they WILL NOT let you return the device and get the correct one.
Unfortunately, you should by from another vendor with a return better policy.
https://www.locksmithkeyless.com/pages/return-exchange

Tip for consumers:
I cannot afford to lose $75.... How many people have had this happen to them?

Products used:
Could not use the product.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesb8687
1 review
0 helpful votes
September 20th, 2023

I purchased an autel scan tool The salesman told me that it will work for the one that I wanted they had it then he called me back and said they discontinued that one The one that he sold me he said that it would work after I purchased it a month later I found out that I could not use that one it will not scan my car it only scan trucks I call back and talk to a salesperson he told me to talk to a technician I talked with the technician and they told me they could not do anything about it I called the salesman back and the salesman said he had to talk with his supervisor and that they would call me back I tried to tell them if they had a software that they could give me I would appreciate that if not could I get the right scan tool they told me he could not refund it it doesn't matter about the refund I just want one that will work I spent a lot of money on a purchase that I cannot use he told me I have to email the boss I asked for the phone number and they did not give it to me All I want is a tool that will work or at least My money back I will pay for the shipping and handling if that's possible but I just want the right tool that will work for my vehicle That's all I ask they have not returned my phone call now in 2 weeks I just wish that someone would help me with better experience My review locksmith keyless is not a good review The service is not professional I'm sorry to say that but if you buy a part that would not work and you spend a lot of money on it I'm quite sure you would want your money back also

Thumbnail of user paulaa109
1 review
0 helpful votes
January 14th, 2020
Verified purchase

Gracias muy bien todo encuentro lo que nesecito estoy muy contenta con su

Thumbnail of user jimmyg87
1 review
0 helpful votes
January 14th, 2020
Verified purchase

I like to offer reliability to my customers
And the products that ive been sent are
Hit or miss, Over all the customer service
Is pleasant if the right person picks up the
Phone. The web sight is not to easy to work
With but when you call them they will help you.

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Company Representative

Thumbnail of user joser508
JOSE R.
Typically does not respond to reviews

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