• LoadDress

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Overview

LoadDress has a rating of 1 star from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. LoadDress ranks 166th among Prom Dresses sites.

How would you rate LoadDress?
Top Critical Review

“They have the worst customer service I experienced!”

Shawnice H.
1/23/14

They have the worst customer service I experienced! I received my dress and it was extremely hideous. The dress put unwanted pounds on me. And I am petite build. I then contacted the site regarding my unhappiness of how the dress looked and did not fit it's description. They told me that I can not receive a refund, but we can offer you a discount for your next purchase. If I didn't like how the piece of $#*! dress you sent me. What makes them think I would order another dress from them. They have lost their mind.

Reviews (6)

Rating

Timeframe

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Thumbnail of user shawniceh
1 review
2 helpful votes
January 23rd, 2014

They have the worst customer service I experienced! I received my dress and it was extremely hideous. The dress put unwanted pounds on me. And I am petite build. I then contacted the site regarding my unhappiness of how the dress looked and did not fit it's description. They told me that I can not receive a refund, but we can offer you a discount for your next purchase. If I didn't like how the piece of $#*! dress you sent me. What makes them think I would order another dress from them. They have lost their mind.

Thumbnail of user salonicah
1 review
2 helpful votes
April 18th, 2014

I ordered this dress on March 3 for my daughter's senior prom on April 12. It is April 18 and I have still not receive neither a tracking number for the dress that I still DO NOT have. When I contacted the company email and chat line, the women, both "Annie Lei" and "Jennifer" falsely reassured me that the dress was almost done and they would rush it. I paid for 20 business days and it still hasn't come. I WOULD NOT recommend anyone to order from this site. I lost over a hundred dollars and still had to get another prom dress!

Thumbnail of user aliciam14
1 review
1 helpful vote
June 9th, 2014

DO NOT buy from this company. I chose a dress for my bridesmaids. They look nothing like the dress we chose. The waist is higher. And the worst part they sent one of the dresses with green beads all over the top of it. Green is not apart of the wedding and is not like the other dress that we received. When asked for them to fix it they replied they can buy another dress at a 10 percent discount. It is impossible to reach anyone. No phone numbers. And on top of that. It took over 2 months to get the dresses. And still waiting on the 3rd dress and my wedding is in 3 weeks! Stay away from this site! The customer service is terrible and the dress will look nothing like what the pictures show. Did I mention the first time one of my girls ordered her dress they said they lost her order and she had to reorder it all over again!

Thumbnail of user michelleg33
1 review
1 helpful vote
April 21st, 2014

I ordered a dress for my daughter on 3/3/2014 was supposed to be here by 4/11/2014 the latest, and being it's 4/21/2014 i don't have a dress for her prom this weekend. I can tell you the woman Annie Lei is in California as i pinged her IP address i reported her to the Attorney Genreal of California

Thumbnail of user patriciab35
1 review
1 helpful vote
May 6th, 2014

No star can be given for this company. I ordered my daughters prom dress 3/17/14 and still as of 5/6/2014, have not received any dress in the mail... But they sure took my money fast enough! I been dealing with a lady named Annie, through email. She is worthless. And the website shows a return policy, but the company is not following the return policy procedures. This is the worst company I have EVER IN MY LIFE dealt with. DO NOT ORDER FROM THIS WEB SITE. COMPLETE RIP OFF! They say 30 days tailoring and 3-5 days shipping on the receipt... that is a complete lie. Needless to say, my daughters senior prom is over with, and still no dress, and Annie told me she could use it for another occasion? Seriously?! Annie, stop your lies, for example, you said you would put a rush on this dress almost 3 weeks ago... And how do you explain the rush on this dress, when it STILL IS NOT HERE! SCAMMERS!

Thumbnail of user tracys41
2 reviews
4 helpful votes
April 11th, 2014

SCAM they send you hideous dresses, worst customer service, will not refund your money, and you have no protection by using a credit card, because this site overseas. *******@gmail.com this the email of the idiot that I have had to deal with. Http :// www.loaddress. Com/ http://www.facedresses.net this is another site of theirs.

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