• LivingSocial UK

LivingSocial UK

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Overview

LivingSocial UK has a rating of 1.2 stars from 74 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about LivingSocial UK most frequently mention customer service problems. LivingSocial UK ranks 274th among Daily Deals sites.

  • Service
    9
  • Value
    8
  • Shipping
    8
  • Returns
    6
  • Quality
    8
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Living Social is scam, customer service is a joke, they made fun of me, avoid them, they should be shut down
  • First time I have ever been scammed making an internet purchase.
How would you rate LivingSocial UK?
Top Positive Review

“Scammers”

Tim R.
6/7/16

All I'm saying is, don't touch these guys. They are scammers. I'm currently issuing court proceedings to recover a sum they have wrongfully taken.

Top Critical Review

“WOWCHER USING A COVER NAME AND SCAMMING PEOPLE”

Rebecca S.
1/10/24

I BOUGHT AN ITEM, BUT WHEN RECIEVED IT WAS NOT AS DESCRIBED, FAR FROM IT. I CONTACTED THEM AND THEY SAID THEY HAD A DIFFERENT EMAIL FOR ME, WHICH WAS AN OLD ONE NO LONGER IN USE...I EXPLAINED TO THEM, BUT WHEN I BOUGHT THE VOUCHER THEY CONFIRMED IT UNDER MY NEW EMAIL! WHEN I TRIED TO CHANGE MY EMAIL ADDRESS ON THEIR SITE IT WOULD NOT ALLOW ME. THEY NOW SAY THEY CANNOT HELP ME! I EVEN FORWARDED THE CONFIRMATION EMAIL FROM THEM. THE ONLY WAY FORWARD FOR THIS IS THE OMBUDSMAN

Reviews (74)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (11) time (16)
Thumbnail of user janetl1243
1 review
0 helpful votes
June 16th, 2022

I ordered some plants and when I paid there was no '' order received " so, thinking that it had not gone through, I repeated it. It seems that the order went through twice. No problem, I didn't mind 2 lots of the order, however, I was charged twice the subscription fee. I emailed them a couple of times. Then I tried again. They didn't seem to have anyone whom could read. They sent a generic reply. Which was nonsense. I tried a few more times to let them know the problem. I would not recommend this company for anything. Its run by people who either can't read and write or are dishonest. Also the plants when they did arrive were broken and dry. I would recommend that they employ someone who is, not only able to read but, able to understand what they read.

Tip for consumers:
Don't

Products used:
Alstroemeria plants

Value
Shipping
Quality
Thumbnail of user jod217
1 review
0 helpful votes
August 19th, 2022

I brought two tower air cons from this so called company back in may it is now August and still not recieved the goods!
I have sent out numerous emails and got no reply... YOU WAS QUICK TO TAKE MY MONEY THOUGH YOU THIEVING DIRTY BASTARDS! Avoid buying anything from then they take your money straight away and you dont see your goods at all, I cant believe that scumbag con artists like this are still allowed to advertise they should be closed down it would be interesting to know just how many people they have ripped off I bet they have made quite a pretty packet out of all the hard working people they have done over, I've sent an email to paypal let's hope I get my money back from the dirty scumbags.

Thumbnail of user bevc11
1 review
2 helpful votes
April 28th, 2016

Pen with Swarovski Elements Crystals - not what I though a SWAROVSKI PEN
Next time I will read, the item I received is cheap rubbish, not worth the money paid. Won't be caught like that again, and definitely think twice because completing a deal.

Thumbnail of user lindan53
1 review
2 helpful votes
May 10th, 2016

I have bought some good deals from Living Social, but also others when I have felt cheated. On Sun. 8 May I bought a deal for a restaurant in the City where I live. It said valid until 12 August. OK, that sounded fine but when I came to print off the voucher and the email, it said valid between 3 and 12 May at the top and the email said VALIDATE NOW in bold letters. As this was a Sunday, I could not get in touch with Living Social. I sent them an email which has still not been replied to. The restaurant could not explain. On Mon. 9 May, I phoned Living Social and asked for an explanation. I was told that although the voucher is valid until 12 August, the booking must be made before 12 May. I then tried phoning the restaurant to make a booking and it was closed. Time is creeping on and I fear that I may lose the right to use the voucher and my money. How sneaky is all this!
Update: I have since managed to contact the restaurant on the evening of 10 May and made a booking for 27 May. They would not take my voucher no. And said that it was okay to just bring it along on 27 May. I have now had a response to my email to Living Social and again they are saying that I must validate the voucher by 12 May, but can use it up until 12 August. What happens if I turn up at the restaurant and they will not honour the voucher?

Thumbnail of user jecathenh
1 review
3 helpful votes
October 26th, 2012

Bought the jewelry offer three piece necklace, earings and bracelet so called swarovski. My advice don, t bother, complete rubbish, necklace broke before I even put it on.

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