LivebeamReviews 20,074

Dear Mike,

Thank you so much for your review. We really appreciate you taking the time to share your experience with us.

It is true, our platform might look expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.

In case you have other feedback for us, please don't hesitate to contact us at any time via support@Livebeam.com.

Kind regards,
Livebeam Customer Support

Dear Phil,

Thank you so much for this review, we appreciate it! We're here for you anytime.

We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.

You can continue to use our free membership and there will be no liability for a subscription. Since we have no subscription at all, we don't charge you without your approval. So you receive a unique opportunity to access thousands of the users' profiles absolutely for free, you can view their photos in the profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all.

We will be glad to assist you in case of any additional questions. Please contact us via support@livebeam.com if any assistance is needed.

Respectfully,
Livebeam Customer Support

Dear John,

Thank you so much for this review, we appreciate it! We're here for you anytime.

We try to make sure that all the users are real and interested in communication with other members of the website.

There are many good-looking members on the platform. Living in the social media age, you can't always tell where it is the natural beauty and where it is a great make-up, light and professionally taken photos. It is only natural for every member to try to present himself/herself in the best way possible.

We will be glad to assist you in case of any additional questions. Please contact us via support@livebeam.com if any assistance is needed.

Respectfully,
Livebeam Customer Support

Dear Michael,

Thank you for sharing your feedback!

Let me explain the purpose of our website. Our website is an online-international communication platform where our member's satisfaction is our primary focus. We provide our members with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other members of the website.

Our members go through a specific verification process to make sure that only real people communicate on our platform. Firstly, every member takes a short video of herself / himself holding the ID. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile.

We will be glad to assist you in case of any additional questions. Please contact us via support@livebeam.com if any assistance is needed.

Respectfully,
Livebeam Customer Support

Dear Jer,

Thank you so much for your kind review. We really appreciate you taking the time to share your experience with us.

We try to make sure that all the trusted users are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.

In case you have other feedback for us, please don't hesitate to contact us at any time via support@livebeam.com.

Kind regards,
Livebeam Customer Support

Dear Joseph,

Thank you so much for taking the time to leave us a positive review.

According to the system, we may see that you have registered an account as a female member, hence we suggest you re-register with the correct data.

We will be glad to assist you in case of any additional questions. Please contact us via support@livebeam.com if any assistance is needed.

Respectfully,
Livebeam Customer Support

Dear Col,

Thank you for sharing your thoughts and feedback with us!

We are always glad to add some welcome credits to our new unique users to let them try out our service. We do hope that it helps our users have a good first impression. After that, we provide every user with a unique opportunity to purchase the initial package of credits at a significantly reduced price. Thus, it is possible to use them and develop a good understanding of how the platform works and decide whether you wish to continue.

One of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily watch live streams, browse profiles, view profile pictures of other users and view chat messages for free. It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally.

From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

Please feel free to contact us via Support@Livebeam.com and we will be happy to assist you with any difficulties you might experience on the website.

Kind regards,
Livebeam Customer Support

Dear Rolando,

Thanks a lot for submitting your feedback!

We would like to inform you that our website is an international communication platform and we have several methods of communication on the website. Thus, our website is easy and convenient for navigation and interaction between members.

Please take into consideration that, the members, receive the 20 free credits in order to check the website`s functionality and decide to use the website or not. However, in order to communicate on the website the users, should purchase the credit packages. We have several credit packages that might be interesting for you.

Thus, please contact us directly and we will guide you on how to make the payment.

Should you have any additional questions, please contact us via support@livebeam.com email at any time.

Best regards,
Livebeam Customer Support

Dear Ethan,

Thank you for taking the time to express your thoughts and share your feedback with us!

We have recently received your review and we would be glad to resolve the issue that you mentioned there. Would you be so kind as to provide us with more details regarding your experience on the website and what led you to unsatisfied comments?

We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. If you are an active member, you might get a set of free bonuses. Would you like to find out more about what those might be?

We also created some free features for our clients. Thus, we have a streaming service so you could enjoy watching it in real-time with real people. You can also send messages to a group chat for no fee. Would you like to know more?

Our main goal is to provide you with the best service and your satisfaction is our priority!

We're here for you anytime. Contact us via support@livebeam.com if some questions pop up. We will be glad to assist you.

Many thanks,

Livebeam Customer Support

Dear Johnny,

We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. If you are an active member, you might get a set of free bonuses. Would you like to find out more about what those might be?

On our platform, you can connect with members from different countries in no time. We provide a safe space to initiate communication and share different ideas, traditions and knowledge with other members of the website. You may use our platform to meet new people and expand your communication bonds.

You can use the Search option at the top of the list of the members, registered with us. By clicking the "Filters" button, you can sort members by location and age.

We're here for you anytime.

Please feel free to contact us via support@livebeam.com in case of any questions.

Kind Regards,
Livebeam Customer Support

Dear Robert,

Thank you so much for taking the time to leave us a review.

We noticed that you would like to meet members from your country. As our website is an online-international communication platform, people from various countries are able to use our services. You can use the Search option at the top of the list of the members, registered with us. By clicking the "Filters" button, you can sort members by location as well as their age.

Contact us via support@Livebeam.com if some questions pop up. We will be glad to assist you.

Best Wishes,
Livebeam Customer Support

Dear Randall,

Thank you for the review.

We noticed that you would like to meet members from your country. As our website is an online-international communication platform, people from various countries are able to use our services. You can use the Search option at the top of the list of the members, registered with us. By clicking the "Filters" button, you can sort members by location.

Please contact us via support@livebeam.com in case any questions arise, we'll be happy to help you.

Best Regards,
Livebeam Customer Support