Sitejabber Website Reviews and Complaints
business logo of LightUp

From the business

Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and low prices.


lightup.com
New Stanton, Pennsylvania, United States
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LightUp Reviews Summary

The company enjoys a strong reputation for its product quality and effective customer service, with many customers praising the reliability and brightness of the lighting solutions offered. Quick shipping and a user-friendly website further enhance the positive shopping experience. Customers frequently commend the responsive and professional support, particularly in resolving issues swiftly. While there are occasional concerns regarding shipping damage, the company demonstrates a commitment to rectifying such problems promptly. Overall, customer sentiment is largely favorable, indicating a solid foundation for repeat business and continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
115
value
116
shipping
115
quality
115
This company responds to reviews on average within 11 days

Instant Feedback

3,215 reviews
Montana
1 review
0 helpful votes
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Great Service
February 16, 2023

Arrived timely, great light for an area with no power.

Date of experience: January 17, 2023
Pennsylvania
1 review
0 helpful votes
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Excellent Company
February 16, 2023

Order and received on time. Tubes are of excellent quality. I am throughly pleased and will purchase again.
Thank you.

Date of experience: January 17, 2023
Indiana
1 review
0 helpful votes
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They light my storage area.
February 16, 2023

Easy to install and has nice bright light. I had a really dark area and now this took care of it.

Date of experience: January 17, 2023
Nebraska
1 review
0 helpful votes
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Easy to Order, Shipped the correct product.
February 16, 2023

No issues, easy to order. Great website. My new go to website for ordering bulbs

Date of experience: January 17, 2023
Illinois
2 reviews
0 helpful votes
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LED driver
February 15, 2023

Great price for a product we have been searching for two weeks. Thank you!

Date of experience: January 16, 2023
Maine
1 review
0 helpful votes
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Great product
February 15, 2023

Excellent product, easy checkout, Fast delivery, timely shipping updates

Date of experience: January 16, 2023
Georgia
1 review
1 helpful vote
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Replacement of ballast
February 13, 2023

Site is easy to use. Cost savings were great over buying local.

Date of experience: January 14, 2023
Arizona
1 review
0 helpful votes
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Fast mailing
February 12, 2023

Been looking for these hope they arrive in good condition

Date of experience: January 13, 2023
Pennsylvania
1 review
0 helpful votes
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Service
February 12, 2023

Very good on time delivery and service price was very good

Date of experience: January 13, 2023
Pennsylvania
1 review
0 helpful votes
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Great lights!
February 12, 2023

Selection was great - easy to find what I wanted. Check out was simple. Lights were packaged very well, no damage in shipping. Order arrived earlier than expected. Overall, great company with which to do business!

Date of experience: January 13, 2023
Tennessee
1 review
0 helpful votes
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Managing member
February 12, 2023

Quick, Easy and good price.
This is a superior one stop shop for lighting needs.

Date of experience: January 13, 2023
Arkansas
2 reviews
1 helpful vote
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My order shipped very quickly, and no surprises. I came here after an attempted order with the big online light bulb retailer with a number in their name. They told me 2 DAYS after ordering that 3/5 of the "In Stock" products I ordered were actually backordered and wouldn't ship for weeks. I came to LightUp and found the same products at a similar price. They shipped the next day. Will be shopping here again.

Date of experience: January 12, 2023
New York
1 review
0 helpful votes
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Light fixture
February 10, 2023

They carried just what I needed at the price I can afford.

Date of experience: January 11, 2023
Alabama
1 review
0 helpful votes
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Bright …
February 9, 2023

So far so good. Hope they last a long time. I will be buying from you again soon.

Date of experience: January 10, 2023
Pennsylvania
1 review
13 helpful votes
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Flood light bulb was too big
February 9, 2023

I ordered flood lights online and when my order didn't come I called customer service and spoke to Marcy who told me the item was no longer in stock even though it was listed on your site. She ordered a replacement with LED bulbs and unfortunately the flood lights are too large for my receptacles. The bulb should measure 3 and a 1/2 inches or less. I would like to return these floodlights and get the correct sized lights. Thanks

Date of experience: January 10, 2023
Jacob Y. — LightUp Rep
over a year old

Dear Walter, We are very sorry for this experience with our company and understand your frustration.If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Nebraska
1 review
0 helpful votes
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Iu
February 9, 2023

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Date of experience: January 10, 2023
California
1 review
0 helpful votes
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On point!
February 8, 2023

Fast shipping and easy transaction. I would recommend

Date of experience: January 9, 2023
Wisconsin
1 review
0 helpful votes
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Led swap
February 8, 2023

Put led bulbs in place of high efficiency in a soda machine

Date of experience: January 9, 2023
Massachusetts
1 review
0 helpful votes
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3 ft. Led lamp
February 8, 2023

Lamp worked great and packaged very well.shipped fast thank you

Date of experience: January 9, 2023
Utah
1 review
0 helpful votes
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Surprised
February 8, 2023
Updated review

Somehow I missed they were green in color. Great price!

Date of experience: January 9, 2023

Was easy to make order
January 18, 2023
Previous review

Was easy to make order. Looking forward to receiving

Date of experience: December 19, 2022