Lightinguniverse

Originally ordered 3 lamps showing in stock, 24 hrs later I got an email stating I have to wait from 20 to 60 days for my order to be completed due items unavailable, immediately I called them to cancel order rep said on the phone everything is ok I would get a full refund within 24 hrs, called them back 4 days later due to no refund issued, no chat available, people rude on the phone they were trying to buy some time and make me responsible for some items said order was not canceled and I would have to pay shipping + restocking fees, cust rep hung up phone on my face when requested to speak with manager or supervisor, finally after a week got full refund on items that were offered without availability and the stress and humiliation of dealing with a couple of jerks over the phone, I don't recommend this sites and their affiliates READ ALL REVIEWS CAREFULLY! Before wasting your time and energy with shady practices

DON'T SHOP HERE if you're used to modern online shopping where you can track your order and expect up-to-date status on your order. Lighting Universe takes absolutely no responsibility for (and has no idea about) your actual order processing, shipping, or cancellations. When, and whether or not, you get your order is all up to the manufacturer who will not send you any shipping notifications. There are no supervisors available to call you back, so don't be fooled by the customer rep. Since I received no shipping confirmation for my order days after I placed the order, I called to ask about its status and then canceled it since the customer service rep said she didn't see any notice of it shipping. So, I purchased another product instead, but received my original order the next day - without any notification. Now it's my problem (bc LU takes no responsibility for anything), and either I suck up the expense and keep the item which I no longer need or pay to return it. Lose-lose for me. LU has already moved on to another customer. "No Hassel Returns" only if you don't return anything. No hassel shopping only if you really don't care when, and if, you receive your order.

NEVER PURCHASE FROM THIS STORE. They are CROOKS.
I ordered a pendant light "in stock" listed on their website. I paid 35 dollar to have it second day shipped. I did not receive shipping info the following day. They said well its not in stock here its at our mfg and it has to come here first it will take 10 to 14 days. I said to cancel order. (after all their mfg didnt even ship it" they said NO. I requested to cancel order they said "we will see" TO DATE I HAVE NOT RECEVIED REFUND (OR FIXTURE) THEY IGNORE ALL STATUS REQUESTS. THEY ARE A FRAUD DO NOT BUY FROM THESE PEOPLE EVER. I PURCHASED THE ITEM(S) FROM CSN LIGHTING AND BELLACORA AND RECIVED THEIM IN THE 2 DAY SHIPPING PROMISED.