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Lighting Supply

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MJF X.
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Very straightforward ordering process
July 29, 2014

Very straightforward ordering process. The product received was precisely what I ordered and the delivery period was short. I called with a question about the product, and was able to have my question answered quickly, authoritatively, and courteously.

All in all, a highly satisfactory shopping experience.

Date of experience: July 29, 2014
Uvinfo K.
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Your online product listing was very easy to navigate, as was the entire ordering process.
Speedy and efficient delivery of well packed products was great.
Unfortunately, the spectral scan of the first lamp we installed did not show energy emissions in the UVC region of the spectrum.
To insure accuracy of tests, I will re-run the spectral scan on this lamp, and the others as soon as I have a chance.

Date of experience: April 2, 2020
Mandy R.
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Two shipping charges is ridiculous
March 11, 2020

Two shipping charges is ridiculous. It needs to be clarified on the website that the customer will need to pay oversized shipping PLUS regular shipping.

The bulbs were packed very well, and they were secured well in the boxes.

Date of experience: March 11, 2020
Chauncey D.
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These bulbs are very hard to find but Lighting Supply had them. They are thorough enough to include a picture of the manufacturer's box so I had a lot of confidence I was getting the lights I wanted. Awesome.

Date of experience: October 21, 2018
kawanna m.
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I didn't like having to purchase more than I wanted. I only needed fluorescent sockets and could only find them on your site. Being made to buy more so I could get them and $** shipping isn't the most pleasing when I get free shipping on most items I buy online these days.

Date of experience: October 10, 2013
New Hampshire
2 reviews
0 helpful votes
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NUTONE Grille
February 23, 2024

Thanks for the quick delivery. NOw all I have to do is install it.

Date of experience: February 23, 2024
Jacqueline W.
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First time I used your site but found the selection excellent and the site/order process easy to navigate. I had a problem with a bulb burning out the first time I turned it on, but the company's customer service was very responsive and they are sending a replacement bulb. Very satisfied with the products and the service.

Date of experience: September 7, 2013
Jerrold R.
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I bought six metal halide light bulbs
July 22, 2013

I bought six metal halide light bulbs. One of them had a manufacturing defect. The bulb works, but I suspect its lifetime will be shortened due to the defect. I spotted the defect as I was unpacking the box. Surely, your people should have noticed it as well and returned it to the manufacturer rather than sending it out to a customer.

Date of experience: July 22, 2013
Ann B.
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A very helpful website with information that helped me choose the lighting I needed, and the checkout was very easy!

I received the lights and the color was perfect! I was concerned that it would not be warm enough but they are exactly what I hoped for!

Date of experience: July 6, 2017
Michael H.
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I would suggest that you offer some additional space for delivery instructions to hard to find locations. I would have liked to say we are next door (south) The Door of Life Christian Church! This would make it easier for the delivery driver to find!

Date of experience: May 25, 2014
Robert S.
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The light bulbs ordered are not the dimensions in your specifications for the bulbs I ordered. They are about 5/8 inch shorter and a little larger in diameter than the dimensions in the specification. The bulbs will work, so I am not returning them, but they would have been a better fit in the fixture if they were the correct dimensions.

Date of experience: December 15, 2015
Lester G.
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Your website was easy to navigate and I found the exact specialty item that I needed by the manufacturer's part number. Price was so exceptional, I was afraid it might be the wrong item or inferior. Neither was the case.

Date of experience: December 11, 2013
Scott C.
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I am unlikely to recommend any company before I have received any product from them. I am just being honest. Everything went fine during browsing and checkout, but I will not be likely to recommend before you have proven yourselves.

Date of experience: July 25, 2014
Larry S.
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Clear Easy to Read Product Posting
August 14, 2018

Clear Easy to Read Product Posting. We found the product we needed with a search engine. The product that arrived was the same as we ordered. It was well packed for shipment. It should work fine. We appreciate the major brands represented for sale.

Date of experience: August 14, 2018
Arlene Q.
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This is my third order from you in the past month
December 28, 2017

This is my third order from you in the past month. I am very pleased with all the products so far and the fast shipping. I will continue to order all of my lighting needs from you in the future. Everything is 5*.

Thanks!

Date of experience: December 28, 2017
North Carolina
1 review
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Difficult to Find Light bulb
November 8, 2023

Good experience and correct bulbs. I am pleased! I would recommend this company

Date of experience: November 8, 2023
Ralph K.
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It took 3 tries to get both items in the cart
July 15, 2015

It took 3 tries to get both items in the cart. Every time I tried to add an item, the previous item disappeared. Finally on the 3rd try, both items stayed.

(Update: After ordering these items, I discovered that I was having issues with my internet connection. This could have been the cause of the problem I was having.)

Date of experience: July 15, 2015
Charles B.
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Took me 4 times trying to order
May 22, 2020

Took me 4 times trying to order. I am concerned that I placed more than one order. If you could confirm you only received ONE order from me and send me a quick order confirmation I would appreciate it.

Date of experience: May 22, 2020
Vermont
1 review
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Quick on shipping
February 6, 2024

- very good - shipped same day I placed my order - parts fit perfectly.

Date of experience: February 6, 2024
Richard G.
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These lights are easy to use if they actually worked! I ordered 4 lights and none of them worked. I didn't ant to go through the hassle of trying to return them so I opened up one of them to find that the power supply which floats in the light and is not secured, had pulled on the wires to the LED strip and they broke off from the LED panel. It was a easy fix but, I shouldn't have to do that to newly purchased products. They have to ship horizontally not vertically or you will have everyone of them returned for the same issue. I recommend letting Keystone know to secure the power supply to avoid returns

Date of experience: April 13, 2020

Overview

Lighting Supply has a rating of 4.8 stars from 4,259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lighting Supply most frequently mention and timely manner. Lighting Supply ranks 262nd among Lighting sites.

service
15
value
15
shipping
15
returns
6
quality
13

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43,147 reviews