A representative called me to inform me that the lights I ordered were out of stock and would take an additional week to reach me. They found a comparable light that was a little bit more expensive and automatically said they would comp me for the same price of my previous order. I was very happy with the service and professionalism of the representative and I wish I could remember her name to thank you her here. I will be using your company for any future lighting purchases. Thank you again for the service and delivery of my order!
-Tyson
I found it difficult to go back in and shop more. I had another shade I wanted to purchase and gave up.
When my order arrived the box Was crushed in the shade was bent and broken. It was useless to me. I called your customer service and they were kind enough to give me a full refund after I sent him a picture of the bashed shade.
Shipping through the United States Postal Service would be a lot cheaper for your customers! 2-3 day priority would be HALF the price! Since shipping for this order is more expensive then the purchase price of the items! Actually the price to ship through the us postal service would have not been more then 2-3 dollars! Instead of more 9 plus it cost.
Very friendly and knowledgeable on the phone. The website worked perfectly. Product arrived timely
I purchased my light fixtures from 21st Century Electric seven years ago. Recently I called him to replace the light bulbs. He told me that he would have to order them. He promised to call me when they arrived. I called today to check on the bulbs, he denied having them, then he said he'd check his stock and call me back. No call back, and no answering of the phone. I will never shop there again. Should you be dealing with this company?
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I first chatted online with a very helpful man...ordered the product he researched, and selected for me. It arrived quickly, it was the correct one. I couldn't be happier! Very pleasant staff, and company to deal with! 5 Stars! Thanks!
So far, ordering was very quick and efficient.
The products were delivered in a timely manner, but one of the flood lights was damaged, most likely during transportation, and is not usable. All the other products were perfect and work great. I plan on using Lightinsupply.com in the future.
Very courteous and helpful staff members. I do wish the explanation of the $10 large item fee was more prominent in the ordering process. When I received my order and saw how meticulously it was packaged, I understood the fee.
I would like to have been able to place an order without having to create an account with a password. I get too many passwords and I cannot remember them all and I don't like using the same one twice.:-)
I needed lighting fixtures and supplies for needed replacements and repairs at my church. I wanted to be as cost effective and a good steward of God's provision. Lighting Supply helped me achieve all of those goals.
Thanks Lighting Supply.
I will not have to go to the store to buy my lighting needs. This store has everything at a great price. Delivery time was great and nothing was damaged. You could tell they took the time to package carefully.
The package from LightingSupply arrived complete with all bulbs bubble-wrapped and no apparent damage. I haven't tried to use any of the four lights, yet.
This is my second order of specialty bulbs from LightingSupply. I intend to be a repeat customer! Thanks.
Easy to order on user friendly website. Got my order in a short time.
Very fast service, and loved the low price, much better than all the others!
A little bit cumbersome, the ordering process. Will definitely use again in the future
Had to call & ask a question about a light bulb. Excellent customer service. Thank you.
Got the bulbs today.
Bulbs were defective. They gave me a refund and I did not have to send the bulbs back. Excellent. Thank you again.
Your company's online chat service is exceptional. I was assisted by "Jennifer". She was very polite and answered all of my questions prior to my online order. All items in my order received were in-tact and operable!
Before placing my order I called to get further product info and person was helpful and answered my question. The two products that I ordered were delivered very quickly and I am very pleased with product quality.
Website very efficient and buyer friendly. Tried out one of the new bulbs and it provides the desired illumination. What drew me to it on your website was its description; the last CFL bulb with similar output required I purchase a larger hasp. These new bulbs are smaller and fit a lamp with a standard-sized hasp.
I found what I was looking for and was surprised that it was available. Shipping costs remained constant regardless of quantity ordered. I was able to change the quantity without starting the order over. I was surprised to learn that the delivery had been pushed out a bit. I appreciate the email communication giving me new, accurate, anticipated delivery dates.
Overview
Lighting Supply has a rating of 4.8 stars from 4,259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lighting Supply most frequently mention and timely manner. Lighting Supply ranks 262nd among Lighting sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members