Ordering process was easy. I hope to be given another chance to rate service, speed of delivery and any potential customer service needed after I receive product. EXCELLENT email communication, ordering and very prompt delivery. Well packaged and protected. Thanks!
Advertising said free shipping for orders over $100! I had to pay Shipping. We also have a tax exempt # but I didn't see a place to enter it.
Also one of the ED17 bulbs was broken. What is the best way to handle that?
I ordered three Feit flashlights because I like the strong light and excellent mechanical functioning. So far these are still in the packaging, but I expect them to work perfectly when I put batteries in them. Very good website, checkout, and delivery followup. Thank you!
My experience was very good. I received just what I ordered. It was packed very well so there was no damage and the light bulbs came in just 2 days. I thought they were a little pricey, but they are not available most places and they are the ones I wanted, so I was willing to pay the extra price.
All Lighting Supply employees were professional, knowledgeable, & courteous. They thoroughly answered all my questions & made the ordering process simple. I will be placing future orders with Lighting Supply.
The shopping experience is great! It is easy to find any item that you may want. The information given on all items is the best I have seem. It is comprehensive and complete. I have not seen any other site with the extensive selection any yet the ease of finding exactly what is wanted.
They have a vast selection that covers all lighting needs for our business, the pricing is makes it a no brainer to purchase from lightingsupply.com, we always receive complete orders within 2-3 business days. Thank You!
After searching several websites for a specific bulb, I finally found a Site that not only had the product I was looking for in stock but also sold directly to me! Many Sites have you search and search, find the product you want, only to discover they don't sell direct to the customer. I was excited to find the Lighting Supply Company and will definitely purchase from them again. I recommend them to anyone looking for quality service, including helpful, polite customer service.
I am glad to have been able to purchase the exact high performance fluorescent bulbs that we have been using in our store. I had to order a case of thirty bulbs which seemed like a lot at the time. I planned to replace only the ten in the string along the back of our store since they are used more than the string along the front. However, when I saw how much brighter the new ones are compared to the aged ones, I replaced all twenty of them. Now my store is nice and bright again.
Christina was amazing - though I'd been discouraged and didn't intend to order after previously chatting w/ Audrey (though she was very nice)...I happened to get Christina before closing out the chat and she had just the information I needed! So happy to have found your site and - though no disrespect toward Audrey - to know that I can request Christina if I again need some real expertise in addressing our lighting needs. A follow up issue after we received our order was handled with ease and integrity with Donnie, couldn't ask for better! Thank you Lightingsupply.com for doing things right - great prices, great inventory and most excellent customer service.
So far, I have only ordered. When the items arrive in good shape in a timely manner I will be happy, and my commentary will reflect that satisfaction. The items arrived, are what I wanted, are installed and I am a satisfied consumer! Thank you Lighting Supply!
This is my first order with Lighting Supply. Website was easy to use. Hopefully the order will be shipped quickly and arrive without damage. Thank you... follow up to previous comment - order arrived in good time and in good condition. Thank you.
Thanks for the quick delivery. I want to share somthing with you. When the light bulbs were delivered it had a completely different thanking slip in the box for some hardware store someone in another state but the bolts were correct I check my bank account and everything was good there I just wanted to let you guys know no biggie on my part. Probably simple mistake made by packager. Thanks again
Fine. FedEx told Lighting Supply that they couldn't find
******* Kirk Lane, Rockville, MD *******-1033. Lighting
Supply called me to confirm the address - which was
Correct. We have many packages from FedEx, UPS, and
Other carriers routinely delivered. I didn't understand
Why FedEx was having a problem. Today, it was delivered
Shortly after 10 A.M., 4 January 2016.
Took 20 minutest to order. Kept asking to re enter my information. Renter state, card number, name address. It appears that you have had this problem before. You ask me ig I have problems to contact you. I have b\never had tis much problem and have been using the internet for 50 years.
Items came as expected with no broken bulbs, and in fast order. So, for the most part, here are no complaints per se, but one observation noted was that the 10 2 lamp F32 ballasts came 'free' packed. That was interesting in that the logic behind the order was to purchase a case quantity of ballasts so they would come self contained in their own little box. I ended up taking the time to unravel the somewhat tangled leads, wrap them around each housing, rubber band each ballast and box 'em all. No big deal, but not what was expected.
This is my first order. The item stated in was in stock and would ship within 24 hours for items that were available. It actually took 9 days to receive the item.I assume that was due to the Covic 19. I am pleased with the service even though it took a few days longer that I expected. I will use this site again to purchase items items that are hard to find locally.
Found the bulbs I needed right away. Search format is user friendly, especially for a non-lighting person. However, a shout out of thanks to my local lighting supply for giving me the specs to search for!
Really love the new shades I purchased for the pendant and dining room light for my kitchen, achieving the desired look The shades were individually bubble wrapped and all came in perfect condition with fast shipping.
One of the few places that had what I needed but yours was the best price. Turned out it wasn't the same bulb as listed in the description. The description has since been corrected and when I spoke to Rose in Customer Service about the situation she was extremely helpful.
Overview
Lighting Supply has a rating of 4.8 stars from 4,260 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lighting Supply most frequently mention and timely manner. Lighting Supply ranks 262nd among Lighting sites.
Instant Feedback
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members