• LifeStorage

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Overview

LifeStorage has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. LifeStorage ranks 42nd among Self Storage sites.

  • Service
    2
  • Value
    2
  • Shipping
    1
  • Returns
    1
  • Quality
    2
How would you rate LifeStorage?
Top Critical Review

“Store Manager at Store #991 is horrible”

Irina P.
1/28/22

I received a call from the store manager telling me that the trash cans outside the life storage place aren't really trash cans and to come back and take the trash that I left in there. Instead of letting me know in a normal, calm way, she gave me a big attitude and was yelling at me over the phone. I have never been so insulted as I was tonight. I finished the phone call in tears. Her name is Ebe and she is a horrible employee. I will be filing an official complaint against her.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user irinap4
3 reviews
8 helpful votes
January 28th, 2022

I received a call from the store manager telling me that the trash cans outside the life storage place aren't really trash cans and to come back and take the trash that I left in there. Instead of letting me know in a normal, calm way, she gave me a big attitude and was yelling at me over the phone. I have never been so insulted as I was tonight. I finished the phone call in tears. Her name is Ebe and she is a horrible employee. I will be filing an official complaint against her.

Service
Value
Quality
Thumbnail of user stang28
1 review
1 helpful vote
September 28th, 2017

Dirty floors, doors that don't work, emergency lights that don't operate, missing fire extinguisher (on the first floor), no electric outlets in hallways, locked bathrooms, rent that starts out low (to get you in) and then increases rapidly, discrimination and eviction for customers who complain about these lousy conditions.

Tip for consumers:
Move

Service
Value
Shipping
Returns
Quality

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