Life is Good has a rating of 1.9 stars from 82 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Life is Good most frequently mention customer service, credit card, and poor quality problems. Life is Good ranks 440th among T Shirts sites.
Just received two kidsT-shirts. I Like Big Trucks Long Sleeve Toddler Crusher Tee and Dig it Crusher Tee. They are the CUTEST EVER, better than expected. No doubt my grandson will love them and insist on wearing them everyday!
I probably have 50+ Life is Good t-shirts. The last few years the quality is terrible. Every single one of my shirts gets holes in the front, even after one or two washes. The company won't stand behind their product. After emailing them about a brand new shirt I washed once (multiple holes), they didn't offer anything. I have to find a new brand with better quality. This is the response I received- I am so sorry about that! We actually do not know the reason for these quality issues. It can be anything from humidity, temperature, raw materials etc. Also, sometimes because of continuous rubbing or friction on a particular surface can also cause the fabric to develop holes. We do take many precautions and our products are put through so many quality tests to make sure that such things do not happen but still there are times when some quality issues do happen. We will try and make sure that such things do not happen in future. I wish, I could reship that t-shirt for you but unfortunately, that item is currently out of stock. We truly appreciate your feedback and I will be sure to pass along your feedback to our Customer Feedback sheet in order to alert the correct department of the issue you are experiencing. If you have any questions, please let us know and we will be happy to help. Have a wonderful day!
I probably have 50+ Life is Good t-shirts. The last few years the quality is terrible. Every single one of my shirts gets holes in the front, even after one or two washes. The company won't stand behind their product. After emailing them about a brand new shirt I washed once (multiple holes), they didn't offer anything. I have to find a new brand with better quality.
This is the response I received-
I am so sorry about that! We actually do not know the reason for these quality issues. It can be anything from humidity, temperature, raw materials etc. Also, sometimes because of continuous rubbing or friction on a particular surface can also cause the fabric to develop holes. We do take many precautions and our products are put through so many quality tests to make sure that such things do not happen but still there are times when some quality issues do happen. We will try and make sure that such things do not happen in future.
I wish, I could reship that t-shirt for you but unfortunately, that item is currently out of stock. We truly appreciate your feedback and I will be sure to pass along your feedback to our Customer Feedback sheet in order to alert the correct department of the issue you are experiencing.
If you have any questions, please let us know and we will be happy to help.
Have a wonderful day!
Products used:
t-shirts
I ordered a shirt for Xmas, for a relative. I had entered an incorrect address (missing 1 number). I called early the day after it was supposed to be delivered. They said it was going to be re-sent to them. I asked for it to be redirected, they said it could not. I work for a large manufacturer and we redirect packages everyday. I asked to reorder the same thing & have it sent to my relative and they told me they would and they would receive it by 12/23. Found out, today, it was never reordered.
Tip for consumers:
Their site doesn't have tracking info. All they give you is an order# & you have to contact cust serv to get a tracking #. I tried to reorder an item, they told me they would, they never did. I found out, later, that my item was sold out so they just didn't reorder and did not contact me.
Products used:
Shirt
I'm very disappointed in the colors. Especially the black and blue. The shirts look very faded unlike the vivid colors represented on the website.
Tip for consumers:
Colors not accurate and watch for sales. Regular price for these shirts are too high.
Products used:
Some shirts
Just received two kidsT-shirts.
I Like Big Trucks Long Sleeve Toddler Crusher Tee and Dig it Crusher Tee.
They are the CUTEST EVER, better than expected. No doubt my grandson will love them and insist on wearing them everyday!
Tip for consumers:
Too cute! Graphics are great
Products used:
T-shirt
The reason I have been buying LIG t shirts for 40 years is the quality. The shirts I have ordered last year are much inferior to even my 10 year old well worn shirts. The shirts WERE buttery soft and thick, now thin, bad seams, bad fit, rough even after 10 washes.look elsewhere if your looking for the old quality. SAD!
After 9 months, the coating is worn off. No warranty! They stand behind NOTHING! Never again will we buy ANYTHING from them. POOR quality and NO Customer Service.
Products used:
Sunglasses
I have some LIG t shirts from 2004 that are still going strong. Decided last year to read myself to some new ones, but they are absolutely awful. Thinner cotton that twists, seams coming undone, and the printed motif is starting to come off. Real shame as their products used to be so good. The photos below show the difference. Blue one a very old T shirt, red one about a year old and worn less.
I don't live in the Alaska Bush and it took 13 days for a delivery. Merchandise is cheap and excessively overpriced. Contacted customer support due to a hole in a shirt. Can you believe they told me on this shirt I had a 2 week return policy. Yea, that's right remember how long it took for delivery. Enough said and truly amazing how companies like this continue to make millions. Oh, I may know how! Someone may have had a great experience, but mine wasn't. The review indicates low credibility, but I'm not spending anymore of my time with this company. Meaning no pics, no video, etc.
Products used:
Clothes
Ordered their high density T-shirt on 7-5-2023. Item did not ship for 10 days, only response from them was too bad. Shjrt finally delivered was not the color I ordered and very poor quality material. Could buy the same shirt at Walmart for $7. Contacted customer service who sent me a link for refunds, but when I clicked on it the response was website not available. Good way to stop returns and refunds!
Products used:
Men's T Shirt
I used to purchase from Life is good...PRIMARILY because of the quality. Now, it is made more of synethic materials and in Honduras. The t-shirts are rough and rather unpleasant to the skin. Forgo this brand. There are better products with integrity out there!
I placed an order for a shirt on Dec.11,2022. I got an email with a tracking number on Dec. 12th. Every time I check the tracking number it says that they (USPS) still haven't received the package from Life Is Good. After numerous emails and phone calls I still haven't received my order, yet they charged my credit card the day I ordered it. I wish I had looked at their reviews before ordering. I would have never placed an order with them. Do yourself a favor and stay far away from this company.
After over a week cyber Monday orders still have not shipped. In limbo with tracking number but not in transit. Why promote this event if you can't handle it?
Products used:
None
I wear Life is Good T shirts all year long. Even though the product is very durable, I enjoy adding new shirts to my wardrobe. I can always find new designs that I can relate to. The t shirts come in a variety of colors that I may not have previous had in my wardrobe. One of the reasons I keep purchasing is they wash and dry so well. No shrinking or wrinkles. Will continue to be a customer.
Tip for consumers:
Is the fit true to size.
Products used:
T shirts
Ordered a Large Crusher TShirt. The fit is perfects. Item arrived within 5 business days. The quality is top notch.
Products used:
Shirt
How is it possible that you get a gift and you can't exchange it for a different size? Several emails and phone calls and all their customer service department can tell me is I can return the item and the original purchaser will get a refund on their credit card. Ridiculous!
Products used:
Shirts
I do have a bunch of life is good tshirts that i love. But i purchased solid v neck t's and the material is cheap cheap cheap! The price of these tees is $24 dollars which im ok with if i get a good quality tee like they used to sell. I tried to post a review on their website 3 times and it never was posted. LIG will not post any negative review. Tried to talk to customer service no response.
I purchased two shirts for Christmas the exact same size and type as the one I had purchased last year. They were much smaller than the one I own and needed to be returned. I paid with PayPal and followed all the rules for returning the items. It took them 22 days to process my refund after they sent me an email confirming receipt of my return. I phoned them multiple times. I will never purchase from them again.
Ive ordered in mass quantities from Life is Good in the past (wear them out before another order placed). My recent order was so disappointing. Every one of them were cut too short, fit too tight. My size hadnt changed. The company doesnt do exchanges anymore. Hmmm
I would give it zero stars if I could. My package didn't arrive after 3 weeks. I tried emailing customer service several times with no response. I called them and waited on hold for over 2 hours. When my turn finally came, they hung up on me. I tried calling them 4 different times before someone finally called me back - only to tell me my order was lost and they didn't know where it was. They don't have the shirt in stock now so they couldn't replace it. Sadly, just a horrible company. Do not deal with them. You will be disappointed!
I ordered a T-shirt the team responded immediately. They kept me informed of the shipping and it came in very timely matter. Love the shirt it's just what I was hoping it would be. Thank You for your Excellent Service. I Highly recommend you to anyone and I will be ordering the the future!
I have loved life is good tshirts for a couple of decades and kept the same shirts for years and they only got better. Mor comfortable and softer. In the past few years the quality has gone downhill! The shirts are getting holes from regular wear and washing. One of them after the third washing there were so many holes the sleeve was barely there. Too bad. I really like their message and pics on their shirts. The hats are still great though
Products used:
T-shirt
I purchased a refrigerator 11 months ago and the LG went out before the one-year's warranty went out on the product and it has been hard to get someone to come and replace the refrigerator. I have lost all of my food and medications that were in the refrigerator and the freezer. I still don't have any idea when someone will come and take care of this problem. The reps can't even give me a date or time. Brand new refrigerator.
The old towels were great, soft, plush, thick. The new towels made by Birkshire are not the same high quality, but cost as much or more.
I love it. I will come back for more, I love it. I will come back for more, I love it. I will come back for more, I love it. I will come back for more, I love it. I will come back for more.
Years ago, these t-shirts were of top quality and lasted years! Now they are made of thin material and even after a short wear, they look crummy. I have tried for days now to contact the company for a return. Absolutely ZERO accessibility! No email or phone support after many attempts. Their "cheerful" phone voice and words are all fake. I will never again order t-shirts from this disreputable company.
Free shipping on orders over $49. Shop the official Life is Good? Store for t-shirts, hoodies, hats, sleepwear, accessories and more. 10% of profits go to help kids in need.
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