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Michigan
1 review
6 helpful votes
Follow Catherine P.
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Worst app I've ever used works randomly and also says I'm places I've never been says I'm down the street when I'm at home says I've left when I haven't and is tearing my relationship apart DO NOT DOWNLOAD!

Date of experience: August 5, 2019
Maryland
1 review
9 helpful votes
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Very innacurate
August 16, 2018

Apparently when I am at the gym, I am in California. I live in Wyoming. This app is very inaccurate on many occasions and sometimes it will not move at all even when you are somewhere far away

Date of experience: August 16, 2018
California
1 review
15 helpful votes
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The whole idea of installing this program was to rebuild trust in my marriage... this program falsly indicated my texting at all hours of the night and morning to roughly 5 address locations in an approximately 200 mile radius of me. The number part of these addressed are non- existing, however the street name, city zip are all on the map. The program also falsly stated my logging on and off several times! When I called their support, the rep walked me threw some of my set-up that could have made a problem. I GOT THE SAME READINGS AGAIN! When my spouse called to inquire on this, the life360 tech indicated this was an ACCURATE READING! I'm devistated! I'm in bed, asleep! I feel like I need to go spend an insane amount of money to prove the inaccurate readings off my phone! Now I look even more guilty because I turned off my location and don't join my circle anymore... WHAT'S THE POINT? IT MADE THINGS WORSE!

Date of experience: June 19, 2015
California
3 reviews
6 helpful votes
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Not worth it
May 16, 2016

This app says im almost 20 miles away from where i really am,
This app ruined my relationship because of the false information my boyfriend was receiving. Thanls alot Life 360

Date of experience: May 16, 2016
Ohio
1 review
0 helpful votes
Follow Tracey s.
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Wrong
May 9, 2017

I just got this app. It tells me my daughter is somewhere that she's not and it doesn't give me updates until she's home. So aggravated. She's starting to date and I need an app that works!

Date of experience: May 9, 2017
Pennsylvania
1 review
2 helpful votes
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This site worked well for months. The last two months months it shows my wife leaving work and going to some crazy places in the middle of the day. Deleate this app now its crap.

Date of experience: February 13, 2020
Rhode Island
1 review
0 helpful votes
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HOW LOW CAN THEY GO?
March 31, 2022

I downloaded life360 because my child had to walk from and to school and wanted to make sure they got there and back safely while I had to work. Due to certain issues I could no longer afford the membership. I cancelled back in NOVEMBER 2021 I have all emails still to show when it was cancelled. When I reached out to them to inform them that they were still charging my card they asked for proof and that's exactly what I did. NOW WITH ALL THE PROOF I GAVE THEM 7 SCREENSHOTS THEY CLAIM THAT I "CANCELLED" IN MARCH? HUH HOW WHEN THE EMAL CLEARLY SHOWS 11/22/21 735AM IT WAS CANCELLED? NOW THEY WANNA ARGUE ABOUT HOW IM LYING!? HOW I GAVE Y'ALL SO MANY SCREEN SHOTS WITH ALL THE INFORMATION. HOW LOW CAN Y'ALL GO! SERIOUSLY! Then gave me back 1 refund and said that's all they can do because of "strict policies" PLEASE YOU ALL KNOW EXACTLY WHAT TOUR DOING. AND THAT'S WHY YOUR RATINGS ARE SO LOW BECAUSE Y'ALL PLAY TO MUCH..

Date of experience: March 31, 2022
Texas
1 review
2 helpful votes
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Annoying
September 28, 2019

It's really obnoxious in general, especially when it forces you to keep your data on and run in the background literally stalking me AND using up all my data.

Date of experience: September 28, 2019
Texas
1 review
3 helpful votes
Follow Alyssa P.
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HORRIBLE APP
January 11, 2019

It's a horrible app it doesn't update it doesn't have accurate info and It turn off my location sharing thing at like 2 in the morning and didn't turn it back on so I was Like what the hell where's my little bubble thing and I looked down and it said location sharing off so I was like how I didn't turn it off and so I went to the main menu and to location sharing and it said"location sharing off at 2:20 in the morning so I immediately deleted it because I didn't want someone to hack in my phone (btw I was using it for my son and daughters safety).

Date of experience: January 11, 2019
Canada
1 review
8 helpful votes
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Terrible
July 4, 2018

Life360 determined that I was in a back bedroom at an address that I have never, ever been to. I have never been in the listed neighborhood. Life 360 will ruin my long-term relationship.

Date of experience: July 4, 2018
Florida
1 review
29 helpful votes
Follow mairyn r.
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I need help
March 27, 2011

I need help

MY HUSBAND INSTALL THIS PROGRAM on our phones, I spent the DAY AT Work FROM 9 AM TO 6:30 PM I HAD ONLY 10

MINUTES FOR LUNCH LIKE AROUND 3 PM OR SOMETHING WAS WHEN I WHEN DOWN STAIRS AND GOT LUNCH,

AND WHEN I GOT HOME THE HISTORY OF THE PROGRAM IN BOTH PHONES SAID THAT I WAS NOT AT WORK

FOR 3 HOURS THAT I WAS IN OTHER COMPLETE DIFFERENT ADDRESS LIKE ABOUT I THINKS HE SAID 19 BLOCKS

AWAY FROM MY WORK, IM A NAIL TECH IN SATURDAY I ALWAYS IM VERY BUSY HE DON'T BELIEVE ME PLEASE

HELP ME CUZ I DON'T KNOW HOW THAT HAPPEN BUT I CANT GO OUT OF WORK AT ANY TIME. PLEASEEEEEE...

Date of experience: March 27, 2011
Texas
1 review
0 helpful votes
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It never works!
March 15, 2020

Do they even use GPS?! No way. The app is terrible and never updates correctly. It also gives different information on each of our families phones.

Garbage

Date of experience: March 15, 2020
Florida
1 review
13 helpful votes
Follow tornadojimbelino b.
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I have the free App on three of my family members phones. The app does not show their precise location. It is close enough though, anywhere from 500 to 1000 feet. I have my app set up to know when they arrive/leave home and when they arrive at work and back. No particular reason to know. I use it just because the option is there. This app will not show you where they are if they are talking on the phone. When the phone is in use the app will show that they, say for instance, just left the movie theatre and are five miles from home then it will appear that they are just hanging out in the same place if they are on the phone. Once they hang up the app will relocate them. If this thing has broken up anybody's marriage I'd have to say that particular marriage/romance was ill fated to begin with. I use it for a sense of security. My adult children dont mind that I know where they are and why shouldn't they? The only people that have argued with me against using this app by saying that I am using it to spy on my family turned out to be cheating on their own. Enough said about that. Besides, if you really wanted to catch your mate cheating on you check their cell phone records, not the ones on their phone (too easy to delete), check the ones kept at the Cell Phone service they are using, but youre going to need their password/code. If they dont give you their code, then get suspicious real fast. Unless they are using an extra phone (Wally-World), then you're screwed, but cheaters always screw up at some point. Love is blind my friend, but its not stupid. Trust your gut.

Date of experience: February 8, 2016
Australia
1 review
0 helpful votes
Follow C R.
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Don't bother
April 27, 2023

It dosnt update so it's un reliable, it was very good a few years ago but now it just stalls for an hour or so

Date of experience: April 27, 2023
Louisiana
1 review
2 helpful votes
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Bullcrap. Crooks
February 6, 2017

This app is a rip off it doesnt let you cancel your subscription at all false instructions been trying to cancel all week long... This app is a waste of time and money they will rob you blind...

Date of experience: February 6, 2017
Texas
1 review
17 helpful votes
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Terrible
January 24, 2018

My experience was like the rest, I was home all night Monday through all day on Tuesday. But my god says different! It shows I was near my address from 5 pm Monday to 1 am and at 1:10am I was near a location about 15min away and then I was near my address again from 1:45- 9 am. Sounds shady, but I never left! Causing marriage problems. Because what is your husband suppose to think, when he sees this!? Sick to his stomache I can imagine! He works out of town most of the time but I have no need to ruin my marriage he is a great father, has always provided for us and we never needed anything. I love him more than he knows but now he cant believe what I say as much as he wants to because the gps says I was out at 1 am! I have contacted life 360. And I havent got a response. I wish they could just respond to calm my husbands nerves. I know its a mistake but its my word against the f*****g gps! This sucks so damn bad. Do your self a favor and dont get it. If u do have it delete it! Its gonna mess up and your gonna loose your loved one or the trust you have in each other! So sad!

Date of experience: January 24, 2018
Washington
2 reviews
2 helpful votes
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Excellent family GPS app.
November 12, 2018

It provides GPS location for your circle of family and friends you get to sign up. This means you can check to see if they are at work or school and shouldn't be bothered with a phone call. Or if you are trying to pick them up, it connect to Google Maps to navigate you to their location. Or if you want to know where they are on a long road trip, or traveling the world, Life 360 will show you where they are at. If you zoom into the map, a google earth photo will fill the map to show you what stuff Google Earth shows is really in that area, not just a map representation...

It also has little dots on the screen that represent crime spots for that location -- good to know if you are staying or visiting an area to be on extra alert.

It also works world wide. For example, while in mainland China, we could locate each other via the phone. You really can't ask people for direction unless you know Chinese... It also shows the battery status of your circle of friends, so if someone's low on power, you might text them they need to charge up... Or it could be a lost phone just about to 'disappear'...

Big duh -- it uses your GPS so turn it off if you're running down on battery... It can help to turn off wifi location finding as that's also a big battery hog. IMHO, that info is mostly of interest to Google, not individuals wandering around the globe.

Also, if you change phones, you have to monkey around with moving your GPS location to your new phone, or all you'll see in where your old phone ran out of battery. No, it also won't show people where you are when flying in a plane...

Date of experience: November 11, 2018
Illinois
1 review
0 helpful votes
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Don't download it's not recommended. It's not about safety anymore. TERRIBLE APP! You can get hacked

Date of experience: June 24, 2023
GB
1 review
1 helpful vote
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I hate this app
March 15, 2020

Doesnt give kids privacy or anything. I hate it and my kids do too. Also teens and kids deserve some time on their own. It doesnt work, wrong location and time and stuff

Date of experience: March 15, 2020
Florida
1 review
5 helpful votes
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Even after I deleted the app I keep getting error messages from Life 360 whenever I lose GPS location. Makes me wonder who is getting my tracking data.

Date of experience: December 19, 2016

Overview

Life360 has a rating of 2.5 stars from 515 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Life360 most frequently mention customer service, family members and stupid app. Life360 ranks 90th among Parenting sites.

service
62
value
55
shipping
30
returns
30
quality
59