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Life360Reviews 515

1.8

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Life360 Reviews Summary

Life360 has a rating of 1.8 stars from 515 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Life360 most frequently mention customer service, family members and stupid app. Life360 ranks 95th among Parenting sites.

service
66
value
59
shipping
31
returns
34
quality
63

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Alabama
1 review
1 helpful vote
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Great app
January 28, 2021

My family uses this app. We are a family of 5. The 3 kids are all adults with our own families living in our own homes. We use this app to keep track of each other in this crazy world. Helps us track our older parents when they travel to doctors app ect. As well as each other when we might go to social events and such or maybe we are looking to visit. It's been a lifesaver and it's fun for us as a family.

Date of experience: January 27, 2021
Florida
1 review
10 helpful votes
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Daniel F. I couldn't agree with you more! I ABSOLUTELY HATE this app. My wife is constantly asking me, why I don't call her when I go outside on a break at work, because Life 360 is "Sooooooo accurate" This App is a complete joke. If you're in a relationship that you cherish, DO NOT DOWNLOAD Life 360, or it could end up ruining it all!

Date of experience: January 23, 2021
Illinois
1 review
0 helpful votes
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Eases anxiety
January 22, 2021

Very helpful to stay in touch with family members when on trips and know they are ok, when they get home, use it often

Date of experience: January 21, 2021
Indiana
1 review
6 helpful votes
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I have 2 teenage daughters and 1 son soon to be 12. Life360 helps many different ways but most importantly just knowing their location can mean the difference in their life. I'm grateful for Life360!

Date of experience: January 21, 2021
Maryland
1 review
6 helpful votes
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Worst app on my phone
January 21, 2021

My parents force me to use this app so they can keep track of where I am at all times. The problem is, I'm an adult and they are still insistent on using it to keep tabs on me. The data it collects is also usually incorrect, and I feel like I have less safety, security, and privacy with my entire family and this corporation being invasive of my personal life and where I go.

Date of experience: January 21, 2021
New Jersey
1 review
7 helpful votes
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Nightmare
January 13, 2021

Nightmare this app is gonna cause me a divorce it says I leave in middle of night when I don't. It says I visited an address over 100 times never been to that address my wife thinks that's my girlfriend's house. My wife got app I agreed because she thought I was having an affair so since I have nothing to hide I agreed and it's caused major problems almost like something out of twilight zone. I tried contacting customer service no phone number it's like pandora you can never talk to anyone because of this app my wife is convinced I'm having an affair. It also says phone usage when I never touched my phone she thinks I'm erasing messages. Don't get life 360 it's caused alot of problems for me it don't have any customer service.

Date of experience: January 13, 2021
California
1 review
2 helpful votes
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Great app
December 25, 2020

Dishonest people may not like this app because it's gives accurate locations and driving routes but HONEST people should have no issues with the app. It's all about safety in this unpredictable world. Plenty of free features my family has been using it about 3 years now.

Date of experience: December 24, 2020
Florida
1 review
1 helpful vote
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Over the past few months, I literally lost all confidence in the reliability of this app. It used to work properly with no issues and then after a few updates it's an inferior app. It doesn't even function properly anymore and doesn't update when one of my drivers leaves a place or arrives to one. They keep updating the cosmetics of the app which I could give a rats butt about while at the same time degrading the basic functions of it. It's so laggy and slow now and I have an iPhone 12. I don't know how some people are ok with this app but I'm definitely switching over to one of the newer and upcoming tracking apps.

Date of experience: December 20, 2020
Michigan
2 reviews
4 helpful votes
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Great Tool
December 20, 2020

We have a bee driver who isn't always honest. We use the app to make sure he is where he is supposed to be, and he has signed a contract to abide by the rules due to past bad choices. We feel reasonably assured that he is following the rules to drive the vehicle we bought for his use. He doesn't need more freedom; he needs boundaries. This app is helping us make sure our son is safe as he finished growing up. We are REAL parents with normal rules.

Date of experience: December 18, 2020
Texas
1 review
6 helpful votes
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Terrible App
December 17, 2020

Life360 ruined my marriage. My wife and I will be divorcing because of this app. It placed me at the hotel that is over 100 yards from the IHOP where I was having breakfast. This is not an isolated incident. It has misstated my location on ther occasions also. Save your relationships; don't buy the app.

Date of experience: December 17, 2020
GB
2 reviews
1 helpful vote
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Had same issue with 2 phones with separate accounts and emails. Both working fine then suddenly couldn't login. Numbers and emails correct. Customer service non existent, they don't answer emails, been 6 days. Uninstalling

Date of experience: December 9, 2020
Canada
1 review
0 helpful votes
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Best app I have
November 24, 2020

Accurate, reliable and so helpful. Whole family is on it. Highly recommend this app. It's the app I use most on my phone!

Date of experience: November 24, 2020
North Carolina
1 review
2 helpful votes
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I really like the app. It helps me keep up with where my husband and daughter are, and helps them keep up with me. It's not always completely accurate. Sometimes it will ping off another tower or something and show you've went somewhere when you didn't. That's rare, but it happens. Usually when it does happen, it will show a straight line instead of the road you supposedly took. Using the app is better than having to call to say, "Where are you?" all the time. They can tell when I leave work, since it's never at exactly the same time, and that way they aren't interrupting me in the middle of finishing up or talking with a patient. If you are using it to keep track because you don't trust someone, you have bigger issues than this app can fix, but to keep up with each other for safety and convenience reasons, it's a great app.

Date of experience: November 15, 2020
Ohio
1 review
2 helpful votes
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A Must Have
November 8, 2020

This app saved my daughter and her friends when they were in a terrible wreck. As soon as they crashed I received a text that she had been in a collision. It gave her exact location so I was able to make it there quickly. Any parent would benefit from downloading this app. I give it 5 stars and I have encouraged so many families to create circles for their loved ones

Date of experience: November 7, 2020
New York
1 review
1 helpful vote
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This app is crazy! It shows me stopped at an address that is WRONG and then when I turn my phone off it shows my phone is still on! Tracking is very spotty and causes trust issues. Don't use it! You will be sorry!

Date of experience: November 3, 2020
Texas
1 review
4 helpful votes
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My husband has has 2 wrecks in the last 2 years. Life 360 was on both times and neither time detected the wreck. When he was rear ended while on a motorcycle and thrown through the air before landing on the pavement I would have thought that would have indicated a "crash".

Date of experience: October 30, 2020
Illinois
1 review
3 helpful votes
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I'm a teenager, my parents have this app to track me. This is fine, however, randomly it will say I'm moving and driving across town when I'm at school. This app also says I have turned crash detection off and made a 20 minute trip to town in a matter of 8 minutes, absolutely ridiculous. Not only did I have to explain to my parents the situation, but they are also suspicious of me because it has never happened to them. This app sucks, they need to fix their issues with crash detection and location accuracy. I shouldn't have to explain what happened because this stupid app decided to glitch out on me.

Date of experience: October 28, 2020
Indiana
1 review
0 helpful votes
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Great tool
October 23, 2020

The only people who don't like this app are the ones who don't want to be tracked. I use this for my small business to keep track of my service techs. This app helped me catch one employee stealing time from me. It probably saved me tens of thousands in payroll for this guy. Awesome app. Thank you and keep up the great work.

Date of experience: October 22, 2020
Wisconsin
1 review
3 helpful votes
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Love life 360
October 21, 2020

My boyfriend was out riding his motorcycle, and had been for hours. Then I received the call that everyone dreads, he had been in an accident. He was unsure exactly where he was, he was on a country road. I quickly pulled out life 360, and it gave me directions straight to him.
Thank you life 360... that was one thing less to worry about on that stressful day.

Date of experience: October 21, 2020
North Carolina
1 review
0 helpful votes
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Love it
October 15, 2020

This App has helped a lot to keep up with family and give me directions to them when help is needed.

Date of experience: October 15, 2020