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Life360Reviews 509

1.7
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Life360 Reviews Summary

Life360 has a rating of 1.7 stars from 509 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Life360 most frequently mention customer service, family members and stupid app. Life360 ranks 99th among Parenting sites.

service
60
value
53
shipping
28
returns
28
quality
57
California
1 review
2 helpful votes
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Great app
December 25, 2020

Dishonest people may not like this app because it's gives accurate locations and driving routes but HONEST people should have no issues with the app. It's all about safety in this unpredictable world. Plenty of free features my family has been using it about 3 years now.

Date of experience: December 24, 2020
Florida
1 review
1 helpful vote
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Over the past few months, I literally lost all confidence in the reliability of this app. It used to work properly with no issues and then after a few updates it's an inferior app. It doesn't even function properly anymore and doesn't update when one of my drivers leaves a place or arrives to one. They keep updating the cosmetics of the app which I could give a rats butt about while at the same time degrading the basic functions of it. It's so laggy and slow now and I have an iPhone 12. I don't know how some people are ok with this app but I'm definitely switching over to one of the newer and upcoming tracking apps.

Date of experience: December 20, 2020
Michigan
2 reviews
4 helpful votes
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Great Tool
December 20, 2020

We have a bee driver who isn't always honest. We use the app to make sure he is where he is supposed to be, and he has signed a contract to abide by the rules due to past bad choices. We feel reasonably assured that he is following the rules to drive the vehicle we bought for his use. He doesn't need more freedom; he needs boundaries. This app is helping us make sure our son is safe as he finished growing up. We are REAL parents with normal rules.

Date of experience: December 18, 2020
Texas
1 review
6 helpful votes
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Terrible App
December 17, 2020

Life360 ruined my marriage. My wife and I will be divorcing because of this app. It placed me at the hotel that is over 100 yards from the IHOP where I was having breakfast. This is not an isolated incident. It has misstated my location on ther occasions also. Save your relationships; don't buy the app.

Date of experience: December 17, 2020
GB
2 reviews
1 helpful vote
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Had same issue with 2 phones with separate accounts and emails. Both working fine then suddenly couldn't login. Numbers and emails correct. Customer service non existent, they don't answer emails, been 6 days. Uninstalling

Date of experience: December 9, 2020
Canada
1 review
0 helpful votes
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Best app I have
November 24, 2020

Accurate, reliable and so helpful. Whole family is on it. Highly recommend this app. It's the app I use most on my phone!

Date of experience: November 24, 2020
North Carolina
1 review
2 helpful votes
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I really like the app. It helps me keep up with where my husband and daughter are, and helps them keep up with me. It's not always completely accurate. Sometimes it will ping off another tower or something and show you've went somewhere when you didn't. That's rare, but it happens. Usually when it does happen, it will show a straight line instead of the road you supposedly took. Using the app is better than having to call to say, "Where are you?" all the time. They can tell when I leave work, since it's never at exactly the same time, and that way they aren't interrupting me in the middle of finishing up or talking with a patient. If you are using it to keep track because you don't trust someone, you have bigger issues than this app can fix, but to keep up with each other for safety and convenience reasons, it's a great app.

Date of experience: November 15, 2020
Ohio
1 review
2 helpful votes
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A Must Have
November 8, 2020

This app saved my daughter and her friends when they were in a terrible wreck. As soon as they crashed I received a text that she had been in a collision. It gave her exact location so I was able to make it there quickly. Any parent would benefit from downloading this app. I give it 5 stars and I have encouraged so many families to create circles for their loved ones

Date of experience: November 7, 2020
New York
1 review
1 helpful vote
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This app is crazy! It shows me stopped at an address that is WRONG and then when I turn my phone off it shows my phone is still on! Tracking is very spotty and causes trust issues. Don't use it! You will be sorry!

Date of experience: November 3, 2020
Texas
1 review
4 helpful votes
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My husband has has 2 wrecks in the last 2 years. Life 360 was on both times and neither time detected the wreck. When he was rear ended while on a motorcycle and thrown through the air before landing on the pavement I would have thought that would have indicated a "crash".

Date of experience: October 30, 2020
Illinois
1 review
3 helpful votes
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I'm a teenager, my parents have this app to track me. This is fine, however, randomly it will say I'm moving and driving across town when I'm at school. This app also says I have turned crash detection off and made a 20 minute trip to town in a matter of 8 minutes, absolutely ridiculous. Not only did I have to explain to my parents the situation, but they are also suspicious of me because it has never happened to them. This app sucks, they need to fix their issues with crash detection and location accuracy. I shouldn't have to explain what happened because this stupid app decided to glitch out on me.

Date of experience: October 28, 2020
Indiana
1 review
0 helpful votes
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Great tool
October 23, 2020

The only people who don't like this app are the ones who don't want to be tracked. I use this for my small business to keep track of my service techs. This app helped me catch one employee stealing time from me. It probably saved me tens of thousands in payroll for this guy. Awesome app. Thank you and keep up the great work.

Date of experience: October 22, 2020
Wisconsin
1 review
3 helpful votes
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Love life 360
October 21, 2020

My boyfriend was out riding his motorcycle, and had been for hours. Then I received the call that everyone dreads, he had been in an accident. He was unsure exactly where he was, he was on a country road. I quickly pulled out life 360, and it gave me directions straight to him.
Thank you life 360... that was one thing less to worry about on that stressful day.

Date of experience: October 21, 2020
North Carolina
1 review
0 helpful votes
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Love it
October 15, 2020

This App has helped a lot to keep up with family and give me directions to them when help is needed.

Date of experience: October 15, 2020
Wisconsin
1 review
0 helpful votes
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Ghost mode
October 11, 2020

#ghostmode. We need this ghost mode make it happen so many people are fighting for this

Date of experience: October 10, 2020
Florida
1 review
0 helpful votes
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Love this app!
October 8, 2020

My family has used this app for several years. I raised 3 girls and it has definitely gave me a peace of mind knowing they are safe and where they tell me they are going. I don't use it to spy like some people think parents do. There are a lot of sick people in this world and if something were to happen to one of my family members I can trace where they have gone to. It has only glitched a hand full of times and certainly not enough over the years to give a bad review. Recently someone stole my sons phone and I was able to go straight to the location and get the phone back with this app. No crash detection does not work but I can track how fast my new drivers drive or slow. Which helps me guide them.

Date of experience: October 8, 2020
Georgia
1 review
1 helpful vote
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I hate this app
October 7, 2020

Hi, I'm in my late 20s & my mother wanted to get this app and make sure at the end of the day her kids are safe and sound. She even bought the "gold membership".
It was great until it started saying I was at certain locations that I was not! The funny thing is. I got my boyfriend involved... "hey babe it's awesome" I regret every bit of me saying this. How do you tell your man that this app is lying? When he sees clear as day that you were at a very specific house in a neighborhood... house #, address, & everything! Do we go knock on the door? Then what? I am furious... my family obviously believes me but trying to explain this to your partner is ridiculous. I hate this app w/ all of my heart. I was at Publix but apparently I was in a nearby neighborhood at a very specific address & it says I was there for 19 minutes. Now I'm left deleting this app but still unanswered questions. FML

Date of experience: October 7, 2020
South Carolina
1 review
2 helpful votes
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I just was told to return to my vehicle because I was told a provider was there. I returned to a domestic violence situation and ended up hurt in the hospital. While getting stitches Life360 cancelled my order for a tow.

Date of experience: September 30, 2020
Alabama
1 review
0 helpful votes
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This program used to provide a service for responsible parents and teens. It provided accurate enough location but for us was more a safety issue - rough driving and cellphones being picked up (texting - not hands free use). However, because of a teenager tik tok campaign to remove the App (it can already be circumvented by the teenager who ‘wants' to). The company has either stopped providing any reliable data - for a little over a year it has been increasingly inaccurate about my own driving example: picking up the phone, hard breaking and speed - most of which isn't reported at all. It has ended with a so-called 10-mile bubble which teenagers can create around their actual location (surprise! No ones in the center of this bubble just somewhere). Oh and I forgot, they "Claim" all their no-longer functioning features work inside the bubble?

Our family shares all our information with each other. It wasn't purchased to be a ‘spy app' for us. So, as the person who pays for an App to benefit the entire family - Beware, this has become a garbage App!

I also point out. If an App is designed to stop providing its intended purpose, one which it's actual customers pay for, then the company must be paid more for some other purpose...

Date of experience: September 6, 2020
Illinois
1 review
7 helpful votes
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21 treated like 12
September 4, 2020

This app is the worst thing you could've created. With the understanding that the app was designed to ensure the safety and protection of loved ones in emergency situations, it also guarantees an undesirable round of questioning. Having to download this app as a senior in high school and continue to to be demanded to remain on the app as a 21 year old college student, one could see my frustration. Constantly being asked "where are you?", "why are you there?", "why were you at this location for x hours?!" can deteriorate a relationship due to the bombardment of interrogative questions and ever so growing environment of distrust. If my parent says they trust me then why ask a myriad questions concerning my where abouts? In conclusion, do not believe the rating I give this app because if there were an option to give it 0 stars, I would with no remorse.

Date of experience: September 4, 2020

About the business

#1 family app created for your peace of mind. Life360 keeps millions of families and friends connected with private location sharing, messaging and driving details like phone usage, speeding, and more.


life360.com
San Francisco, CA