Lens.com

Reordering contact lenses was fast and easy. Arrived as scheduled. If i need to speak with someone in person they are always professional and helpful. Highly recommend Lens.com

Easy & hassle-free! They took care of everything, including reaching out to my eye doctor to confirm my prescription. Will definitely order from here every time!

Don't EVER order from Lens.com. First of all they have this rebate program which requires you to cut the boxes apart and takes between 3 and 12 months to receive (what a hassle.) Secondly, they sent me the wrong prescription and because the boxes were cut (for the rebate program) they will not accept them and replace them with my correct lenses. I'm so over it - time to find a new supplier (other places are cheaper anyway.) Avoid this company!😡

Lens.com stayed in communication with me and followed up to make sure I received my order. When I thought it hadn't come, they were prompt in creating a ticket. Thank you!

You cannot go wrong with lens.com. They have any contacts you might need and provide excellent after sales services, international shipping and support. Will always buy from them. Thank you!

The website was down the day I called Lens.com. The representative explained this and ask that I do my order online, which would be quicker. My new prescription had to be resent as the first time, Lens.com was unble to open the file. I did this completed the order with the new prescription and received confirmation they received the order and my new prescription. The contacts arrived quickly. Thanks!

The price was $40 a box cheaper than my eye doctor. The order was extremely easy to place. So far so good. I will DEFINITELY continue shopping through this company!

I wasn't sure about ordering contacts online, worried I'd get a knock-off or substandard product. I'm happy to report nothing could be further from the truth. I am thrilled with my purchase, and am ordering more. :)

Price are great with the promised rebate, but they are obviously counting on you not getting it. First you have to "remember" to wait 14 days after shipping to print the rebate form. Then if you do you have to mail in the physical proof of purchase barcodes from the end of the box. Of course you received your contacts 10 days earlier and already threw away the outer box the contacts came in, but that is were the proof of purchase is... sorry you can't have your rebate you don' t meet the required conditions. Bottom line compare prices without the rebate to make your decision, then if you do manage to jump through all the hoops that's a bonus... but don't count on it.

My mind is always blown by how quickly this site can ship things sometimes! Last time I swear got my contacts within a couple days of ordering, which was great. It's also very easy to add your prescription or re-order your usual order. 10/10 you guys rule!

I'm having a lot of trouble with these lenses. My eye burn, my eye gets red, I have to use eyedrops several times while wearing them. I can only wear one about three hours; the other maybe four or five hours. I don't know what to do. I'm very disappointed. I've been wearing contacts since the 1960s and have never had this problem.

Very happy that they arrived. It was easy ordering them online. The price was pretty reasonable too.

I was very happy with the convenience of buying online. The lens arrived quicker than expected! Thanks

Easy to order, good quality and fast shipping. I recommend lens.com to everyone who wears contact lenses.

Happy I got a great deal! :) The contacts came in on time before a big event! :)

Order was fine. A customer service representative helped me to find the most convenient deal on the phone. I appreciate a lot her guidance

I already did in my survey

Got the Contact Lens in 3 days! I love Lens.com! I have done business with them for multiple years and they're the best out!

Would give only 1 star, except they did send the correct product and the phone support people were OK, though didn't always have accurate info. If not for those 2 things, 1 star.

My first and last time to order from this co. I've been getting contacts online for over a decade from various companies. This was the worst.
Not only did they wait over 3 days to tell me that the contacts I had ordered weren't in stock (why wasn't I informed of that when I ordered?), the email I was sent to inform me was remarkable for its:
-lack of apology to me
-lack of acknowledgement that I might be inconvenienced by a week delay in receiving them
-stating "there's nothing you need to do" when I DID need to call their customer service and see what I could do to get them shipped to me faster.
Between the inexplicable long delay informing me that my lens were back ordered, and that stunning absolutely non-apologetic email, plus still getting the lens 1 week late, NO WAY would I ever order from lens.com again. I learned my lesson!

Everything was smooth with this order and it came quicker than expected with delivery! Also, I saved myself quite a bit of money!

Easy to order, products shipped quickly. Good price, although I would rather get the discount and not have to do a rebate.

Customer service answered my question about colored contacts for my brown eyes in case I drop one-too much color in their colored contacts for subtlety so I went with the pale blue with the dot and it's easy to see. The contacts came within a week in spite of that heavy winter snow storm we had. Recommended for easy contact and pleasant ordering. Thank-you.

I am not sure why you have the rebate process. Things take way too long and my guess is that you hope people will forget to submit for rebates which is why you can submit right away. Also once submitted rebates take way too long to be received. I have two pending for many weeks now and of course everyone is blaming COVID for the delays. We not just give good prices and stop the rebates.

Easy to order and my product arrived in a very timely fashion. The price was also great, the most affordable that I had found without using insurance. Overall I had a good experience.

I ordered once and got a reasonably priced box of contacts. We I tried to order another box they tried to charge me taxes and fees of 75% of the contacts I was ordering! When I tried to find out from their so called customer service dept why the huge increase I was told that "Everything goes up!". The contacts went up 10 dollars and the fees and taxes added another 75%, almost 100 dollars for a 40 dollar box of lenses! Unacceptable!