• LendingClub

Overview

LendingClub has a rating of 1.9 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. LendingClub ranks 17th among Crowd Funding sites.

  • Service
    3
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
How would you rate LendingClub?
Top Positive Review

“Incredible service”

Gary H.
9/11/18

Have had several loans from LendingClub and great experiences with each one! Friendly, prompt, and easy with low interest rates enabled us to complete our financial plans successfully.

Top Critical Review

“Customer service review”

Thomas F.
1/29/24

They have tied up my money for review and even when I sent documents they did not review. Made 6 calls to customer service and everyone gives me different answers, so having to resend all docs again. This has been going on for over 2 weeks so no access to my money. They want send it back to the original account or nothing. Getting run around, I would not recommend anyone deposit money here.

Reviews (12)

Rating

Timeframe

Other

Thumbnail of user thomasf2035
1 review
0 helpful votes
January 29th, 2024

They have tied up my money for review and even when I sent documents they did not review. Made 6 calls to customer service and everyone gives me different answers, so having to resend all docs again. This has been going on for over 2 weeks so no access to my money. They want send it back to the original account or nothing. Getting run around, I would not recommend anyone deposit money here.

Service
Thumbnail of user micheleh69
6 reviews
33 helpful votes
October 5th, 2023

I had a joint account with my daughter that I would occasionally cash checks with. It used to be called Radius bank. I had no problems when it was Radius bank. Then LendingClub comes along and closed my account. I had $11 in my account. It disappeared. Poof, apparently into the pocket of some greedy bank worker or bank owner. Yes, sure, most people would say it was only $11. Number 1 - it was not your money. Did you earn it? Number 2 - if the greedy bank workers/bank owners stole $11 from every single one of their customers, it would add up to a nice pile of free and easy money for them. I am picturing Scrooge McDuck right about now. I just wanted to share my experience and tell others to be careful.

Tip for consumers:
I just want others to be mindful when using this bank.

Products used:
bank

Thumbnail of user alexandern98
4 reviews
5 helpful votes
September 22nd, 2023

I was a customer of the bank for a few years. Eventually, I moved most of my funds out the bank due to lower interest rates. Lately, I've noticed that the bank has competitive CD interest rates and decided to open a 1yr CD. Strangely, you cannot open an additional account from your online dashboard and should apply as a new customer, regardless of your existing accounts (I have checking & savings accounts active). I set up substantial amount of money as ACH transfer from my other external account. In a few days I contacted LendingClub bank to inquiry and learn that my new account still under review. I asked the rep do not transfer my funds over weekend: each calendar day I'll loose $30+ in interest. The rep become aggravated and rude, I replied that if they move my money over weekend I'll cancel the new acct application and move my business somewhere else. Immediately after the chat ended my online access to my accounts was blocked "due to recent activity". LendingClub bank has requested a copy of ID, a recent statement from my external bank and screenshot of my online dashboard of my other external account to be provided with to some Kiteworks.com, who I have no business with. Anyway, I complied and in 2 days I received email saying that my accounts will be closed and "in 15 business days" they'll mail a check of remaining balances. BTW, I even don't remember how much money I had with them and will not know because my online access is blocked, and they won't respond to my emails. Luckily, they didn't have a hold of my transfer, otherwise I would lost about $600+ in interest. The only reference I have is: Reference # **************. This is my true story: no explanations, no remorse, no respect - nothing.

Products used:
Deposit accounts

Thumbnail of user sandraj1550
2 reviews
0 helpful votes
February 14th, 2024

I have been trading with this platform since and I have never been scam until now I can't withdraw all my assets they took all my money not until I get I touch with the help of a web LÊGALRECOV.COM AMD GOT ALL MY MONEY

Service
Thumbnail of user frankd262
2 reviews
3 helpful votes
June 29th, 2019

Dont waste your time with these bozo's... I'll never bother with them again. I wanted to re-finance my autoloan that CapitalOne set at 8.4%, these bozo's quoted me a higher rate, then pestered me with emails claiming I would save it if went with them. What a joke.

Thumbnail of user johnathanr6
3 reviews
8 helpful votes
May 19th, 2013

I wasn't able to find a Lending Club loan that I qualified for.

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About the business

LendingClub is a marketplace for personal loans, also known as peer-to-peer lending. Individual borrowers can get loans at interest rates that are potentially lower than interest rates they would get at traditional banks and financial institutions. Individual lenders can potentially earn a better rate of return than they would get from bonds or other debt instruments of comparable risk.

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