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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Gives me the same info as all others. Nothing new was gained.
I'm not sure yet I gave them a five star for not making me doubt them yet because that's usually a hard thing to do
Unfair situation which doesn't allow for civilized discourse pro and con of each of these current issues that currently are shut down bc of highly controlled monitoring of people who are involved in the Republican cult.
I was expecting to see rates …. I don't want to receive lots of emails or calls from all these different companies. Delete my inquiry
I hate that i have to give info to obtain look at what my payments would be if i refinanced. Makes me not want to apply and I probably wont.
Very straightforward hope I'm not setting myself up for disappointment if so Thanks anyway.
Okay, I haven't had a chance to chat with anyone yet.
I'll know more tomorrow after I speak with the firm that just called me so far I'm impressed.
I thought I will get rates, not that people will be calling me
Faster and easy so I think are the same fast and easy to approved my loan
Would like to say want let you down, would be nice to purchase a car
Would be nice to be able to get a rate without having to put all your information in and getting hundreds of spam calls or info out.
All the lenders you're showing me don't do single wide manufactured homes to the best of my knowledge
I hate getting these phone calls. Why can't you at least show what the mortgage amounts will be before having to go through the process of talking to a lender that WANT MY BUSINESS and will call trying to get my business.
I did not get any of todays interest rates as promised.
Easy so far - will see if this inquiry starts a barrage of emails and phone calls, which I prefer not to get!
Your advertising is misleading…. You indicated you could let one know the interest rate available under this 'special program'. I could easily call Rocket…they call me every day…what kind of bull is this?!?!
Classic refi program. Has nothing to do with a government sponsored program. Please do not contact me about this sham of a program
Nothing has been provided and a lot or question asked... seems more like a data collection site.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!