On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
All lenders have been courteous and attentive. Patiently listening to our concerns.
Very helpful so you can see what to do when it's time to purchase your house
This is for real or what I really want. To move into a house so bad. I been in this BOX in n the ghetto in Oakland CA small box with 7 floors of neighbors. I need a house I been in this studio apt for 16 years
Don't like giving information online, rather wish there was a mortgage calculator accessible
Filling out applications was very easy to use. I definitely
Recommend.
So far it has been good I will. Let you know more later
Sounds great, but then it would. The truth will be shown in the quality of the referrals. If you're like other similar outfits, they will be poor choices
My experience so far has been great.
Quick response time
It said no money down no credit check get machete in minutes.
But for some reason they can not ever find a match at this time every time I try
Still haven't seen my rate yet. Would want to see the rate for the parameters i supplied
Very bad, I owned my own homes for last 30 years paid two off. Not sure why you cant find a lender disa pointed
Let's see what you have for financing on 6 units with tenants
I am told that there is available $ from the govt to lower my monthly mortgage expense yet I don't to just get refi info
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!