LegalTemplates

legaltemplates.net utilizes a deceptive and predatory business model that draws in the unsuspecting user, then reveals high recurring monthly charges only after the unsuspecting user is in too deep to get out easily. This sort of site sucks. Welcome to the 21st Century. Now to waste my life away looking for the "cancel my subscription" button.

[Later that day]

Found it. Photo included. Get into your Profile and go to User Settings. Oh look, it signed me up for "free offers" without asking. Why am I not surprised? Anyway, at the very bottom it tells you about the plan you signed up for. Way off on the right is an innocuous button that says "cancel." Canceling was a process that required confirming my desire to cancel over and over again, on screen after screen.

So I have spent the better part of an hour I can never get back so that you the reader will understand what a crock this site is. Thanks, legaltemplates.net. Have a good day!

Don't give them your credit card info. It's another scam owned by the same guy Howard Chai that owns Resume Genius. Both of them trick you into getting free or cheap documents, then charge your credit card for monthly fees, even when you cancel. Good luck trying to get your money back. STAY AWAY!

Dodged my calls and then promised a call back which I never received.

First time home owner, needed lease templates, created a free template (as advertised) and then charged.

Scam

SCAM... Be warned. I called to cancel they said no problem, 7 months later I am still getting charged $39.95 month for a service I never used. When I told them I cancel 7 months ago they said: "Prove it", they are criminals.

You go on; spend a long time filling out the info; and then you have to pay to download the document. ABSOLUTE pain in the $#*! and rip-off

If you do not cancel your subscription right away they will charge you and never send you a receipt or email to notify you, a little bit sneaky if you ask me.

Do not use this company for anything. They do not have a refund policy and will not work with you for anything. They have horrible customer service and is not worth the price you pay

I had originally signed up for a 2 week trial of this website to peruse some contracts I thought I needed for my business.

I never used the site, because they didn't have what I needed.

I set a reminder to cancel the membership two weeks later so I didn't get charged the recurring fee. One would think they would have until the end of the day to cancel, but NO! BE WARNED... they have everything down to the minute.

This should be called a 20,160 minute trial, because, at minute 20,161, you're getting charged, whether you like it or not.

I contacted customer support since it was(I thought) within the 14 day time frame to cancel and was basically met with a cookie cutter, pad answer. Apparently, regardless of the situation or circumstances, once you go past that 20,160th minute, you're paying, and their cancellation or return policy is very strict and legal.

There are plenty of other avenues one can use to get legal advice or documents that don't involve POOR customer service. It's quite predatory, actually.

Not free. Only use if you plan to pay. They wait until you fill out all of your information before requiring payment.

DO NOT DO BUSINESS WITH THIS COMPANY. They will charge your credit card even if you cancel their trial within the allotted time frame and then tell you you can get a refund if you leave a positive review for them. It is extortion. I refused to leave a positive review and they told me I would not be receiving a refund, even though I canceled my trial well within the allotted time frame. The Better Business Bureau is looking into this very shady company.

If someone reads the comments and reviews they will see that this site has a very bad rating and scammy behaviour / policies. Don't waste your time there

Website falsely claims that you can create a FREE document. After they make you go through the whole process and sign up, they then say you have to start a TRIAL membership or pay $59.95 for the document...

I purchased a template, then they continued to bill me a monthly fee of $39.99. It me 3 months before I realized it (which is my oversight), however, they refused to reimburse me, even, though I had not used their service during that time.

If you are going to use this one time, only purchasing a template, shop elsewhere, they are not ethical in their billing practices.

I did their free trial and cancelled. I received a notification on their website that it was cancelled. I did not receive any other documentation. I found out that they use a third party to bill your card monthly and after 6 months, I finally figured out who they were. They refused to refund me and knew very well that I had no proof of the cancellation. I have reported to the FTC.

I was lured onto legaltemplates.net by "free" forms and thought I had cancelled and didn't notice right away that I was being charged $39.95 a month. I was told I had agreed to the terms and conditions when I called and asked about getting a refund. They taught me a lesson. I would use someone else for your forms.

I used Legal Templates once over a 18 months ago during week free trial and immediately declined future use.
I kept getting billed monthly T $39 per month so emailed them several times in August 2020. They replied Covid had slowed their ability to respond but would look into the issue.
I admit I should have been checking my CC account monthly but did not.
I now know they have kept billing me every month for past year!
Since they don't respond, I just canceled my credit card and have been scammed for over $500 for my free trial.
Ken Schaeffer

Good luck trying to cancel your "free trial" within the 7 days, they wouldn't do it for me. I tried numerous times to cancel online & they would let you go thru two steps, the third they would give you an error message "cannot cancel, try again". I sent them messages to no avail. Be careful when you sign up with these guys, they'll ignore you until AFTER your trial has ended & you've been charged their monthly fee. Do not recommend!

I canceled immediately after downloading the "free" legal form as required. It took me two years to realize that I was being charged monthly because the bank statement name is misleading. Luckily, my brother owns a Class-Action lawsuit firm and said that he will help me out, it's just a shame that companies choose to stoop this low!

I signed up for a free trial in August 2019 and incurred $ 639.29 of recurring monthly charges for a service that was never used outside of the free trial and was mistakenly forgotten. When the charges were discovered, the legaltemplates.net support team provided no sympathy refusing to refund any of the charges beyond the current month despite the ability to see there had been no user activity for the entire billed period.

1). Legaltemplates.net provides no monthly invoice, statement, or receipt.
2). Legaltemplates.net uses a third party billing system of a different name that is easy to overlook on a monthly credit card or bank statement.

Of course the customer is responsible for cancelling but these two points suggest legaltemplates.net purposely bait customers to sign up for free trials and conceal the recurring charges. In the case of this review, 16 months of charges occurred without a single email from legaltemplates.net. This is wrong.

Legaltemplates.net could easily make this right by accepting a partial refund but refuses to do so. Legaltemplates.net advertises a 100% satisfaction guarantee on their website. It's unfortunate that a fair compromise offer for an honest mistake was rejected.

Seeing how many reviews they have that are all 5 stars makes me think they were purchased... These crooks would not cancel my subscription and then refused to provide a refund after auto subscribing me to their shady services. Also, their contracts are garbage. Look elsewhere since the quality of these is about as good as any free source online.

This site will offer you a free trial - but then continue to charge you $40 a month for months on end - they never send receipts so by the time you realize it - you would have lost hundreds of dollars.

I used their service once during the trail. Since then they have charged me $790 without a single notification or receipt. Last email I got from them was in December 2019, not a single notification sent out that they are charging me $40 every single month. I Called them and would get no help what so ever, their business model is built on quietly stealing your money.

I created an account with LegalTemplates in October of 2019. I signed up for the trial account and cancelled a few days later. I received no notification email confirming my signup and subsequent cancellation of the service. Fast forward to July and I notice my credit card has been billed each month since October(9 times total). Not once did I receive a an email or notification about any of the monthly charges. I believe the lack of notification alone is a violation of California's Auto Renewal Law(SB 313). I contacted the company directly regarding this matter. They said they could"refund 3 of the 9 payments and that was all their accounting system could do". At this point their refund offer/excuse is unacceptable. Based on the many similar complaints I'm seeing, it's clear that LegalTemplates has a business model that's based primarily on continuity billing profits.