Zero clients, four months in, $1,000 a month. Stats speak for themselves. Promised money back guarantee. But it's not in the contract.
I needed a lawyer in Wisconsin and I got one courtesy call from New Mexico, then 10 months of service fees. There was no contact with any attorney and no way to initiate from my end. This website only exists to take advantage of people who are already having a hard time.
Krista,
Over the past 20 years, millions of clients have had success with our free attorney-client matching service. We're sorry to hear about the confusion you experienced, which is understandably frustrating.
Talk to a Lawyer is a different, for-fee service designed for those who are seeking immediate legal advice and who can benefit from ongoing reduced-rate access to general legal consultations.
It sounds like you made that purchase in error after submitting your case for our free attorney-client matching service. As described in the confirmation email, the Talk to a Lawyer subscription can be cancelled by sending an email request to: talktoalawyer@legalmatch.com.
Hope this helps!
Jessie
I attempted to sign up for a free consultation for their service. Before I could complete my submission, a form to add my credit card in case I wanted to sign up for their service popped up and I had to complete it to receive their consultation. I signed up thinking that I could try out their service and cancel my subscription if I was not satisfied. However, once it went through and I attempted to seek legal counsel, no one was responding to my inquiry. Then I realized that it was an annual subscription and I emailed the company but no one responded. My bank refused to believe me and to this day I still have not received any legal advice or refund. No one has offered assistance or consultation. Do not trust this business or try out any "free" consultation. They probably have no one that has any legal background and only provide general legal information that you can look up on google.
Anita,
You may have confused LegalMatch with another company that has a similar name. We do not offer free consultations, and we have no record of any client with your name and location in our system. Our basic lawyer-client matching service is always free to clients, and any paid products or account upgrades can easily be cancelled within the same payment processor used to complete the purchase (e.g. PayPal, Stripe).
Kindly,
Jessie
Total rip-off and a scam against honest lawyers. Stay away if you are an attorney. The site charges attorneys outrageous monthly fees, then supersaturates the market with hungry, desperate attorneys. You spend much more time chasing prospects than actually working for clients. The prospective clients generally do not want to pay reasonable fees. It's a race to the bottom. I'm locked in for another two years. Stay away!
Thomas,
Given that you are still fairly new to the membership, it seems you could use more support in making the LegalMatch system work for your legal practice. We have faith that if you share your concerns with your account manager, they will be able to guide you on how to maximize the return on your investment.
LegalMatch receives more than 40,000 case leads each month across all legal categories, and each member attorney receives whatever portion of those leads corresponds with the practice category and location they selected during account setup. We cannot do the deeply personal work of screening these leads for you, and neither does your local bar association. There are just too many factors to consider, and only you can know which cases are valuable based on your personal practice-building goals.
In contrast to the bar associations, we recommend clients talk with at least 3 lawyers before making a decision on which one to hire. One of our goals is to improve client access to justice by sharing their information with multiple attorneys so they can compare and make an informed choice. We consider this a win-win, because each lawyer gets more leads in total, and each client gets the opportunity to speak with more attorneys than their local bar will share. Our members are required to be in good standing with their local bar association, and we see LegalMatch as a complimentary service not a competitive one.
We want you to experience the kind of success we know is possible for you based on experiences like Attorney Ryan G. From Des Moines, IA who says, "I have seen a return on investment in excess of 500%. LegalMatch is a solid investment. It's like fishing with a net."
Please work closely with your account manager so they can provide individualized guidance and help you get your LegalMatch membership working for you as intended.
~Jessie from LegalMatch
I posted my case about a month ago and I paid for the 3 month subscription to allow for unlimited consultations. After I did that they still asked me to pay for consultations. I thought maybe this was a mistake so I tried to sign into my account. I received no username or password by email. I contacted customer service by email and nothing. I tried by phone several times and got through once. He told me we would reset my password to Welcome1 and if it doesn't work to call him back. It didn't work I called him back and nothing. Since I have placed several more calls and emails and nothing. I have paid for a service I am unable to access, nobody is willing to help me and at this point all I want is a refund and to terminate my account because these people have scammed me of my hard earned money and I already found a lawyer on my own. Now I'm just waiting for two months from now when they try to renew my subscription on for another 3 months….
Over the past 20 years, millions of clients have had success with our free attorney-client matching service. We're sorry to hear about the confusion you experienced, which is understandably frustrating.
Talk to a Lawyer is a different, for-fee service designed for those who are seeking immediate legal advice and who can benefit from ongoing reduced-rate access to general legal consultations. As described in the confirmation email, the Talk to a Lawyer subscription can be cancelled by sending an email request to: talktoalawyer@legalmatch.com.
As a courtesy, we have cancelled your Talk to a Lawyer subscription and refunded your payment in full, as we understand you made that purchase in error after submitting your case for our free attorney-client matching service.
~Jessie
I am an attorney who has been a subscriber to LegalMatch.com for several years, hoping to receive quality case referrals. However, my experience with the service has been overwhelmingly negative. The cases I have received through LegalMatch have been of very low quality and often seem like and in fact are spam.
Moreover, my interactions with the company have been disappointing. Despite being a long-term subscriber who has paid a significant amount of money for their services, I have not been treated with the respect or consideration that one would expect.
Based on my experience, I would whole heartedly not recommend other attorneys to their referral network. The cases provided are not worth the investment, and the company's treatment of its subscribers is bad in my opinion. Additionally, the monthly costs are ridiculously high. Based on my personal experience and opinion, I would not recommend to anyone.
Over the past 20 years, LegalMatch has helped thousands of attorneys build their clientele with less effort. Our business model is based on a solid understanding of the business skills that are not generally taught in law school. We do our best to handle the heavy-lifting of bringing in a steady stream of client leads, so lawyers like you can focus on the part you do best -- practicing law.
LegalMatch receives more than 40,000 case leads each month across all legal categories, and each member attorney receives whatever portion of those leads corresponds with the practice category and location they selected during account setup. We cannot do the deeply personal work of screening these leads for you, and neither does your local bar association. There are just too many factors to consider, and only you can know which cases are valuable based on your personal practice-building goals.
We want you to enjoy the kind of success we know is possible for you based on experiences like Attorney Rick M. In Norman, OK who says, "In my 10 years of using LegalMatch, I’m sure I had a couple of cases that settled in the six-digits. So it’s a couple of million dollars over the years."
I've escalated your feedback and concerns, requesting that a more senior account manager reach out to provide you with individualized guidance and help you get your LegalMatch membership working for you as intended so you can maximize the return on your investment.
~Jessie
Legal Match set me up with clients who don't have the money to pay or want free services. The company bugs you constantly to pay them, even when you are making no money from their "clients." It was a bad decision of mine to sign up with them and I recommend that other lawyers avoid them at all costs. If you try to call them, there is no phone number posted that will actually put you through to the company.
I was having a hard time with legalmatch the lawyers didn't practice were I stayed so forth and etc but they got the problem corrected I'm currently in the lawyers office as I write thus review hope this works out
Thank you for sharing about your experience, and we wish you a successful legal outcome! ~Jessie
My law firm was interested in partnering with Legal Match under the assumption that it was a referral business for new clients. After receiving a sales pitch, we were no longer interested, as the price for the leads was not justifiable and the sample leads did not seem to be good leads we were interested in. Since that pitch, Legal Match representatives continually send misleading emails and call my personal cell phone number under the pretense of being a potential new client. This type of fraudulent behavior is extremely concerning, and I regret ever considering this scam of a company.
So I signed up and low and behold customer service was minimal. Besides that the website doesn't bring up my keyboard and tried to reset my password and can't because of it. I'm reporting this a fraud I suggest you all do the same.
In order to provide free attorney-client matching services to people who are seeking legal representation, we use automations for many aspects of our business. It sounds like you experienced technical difficulties that are beyond the scope of our work. To reset your password, please call (775) 277-3705.
~Jessie
They call almost every day wanting to send referrals to our law firm. We have never responded and they will not give up in calling and leaving rude voicemails! Came on here and read about this company and after doing this it all makes sense. Thanks but no thanks!
For more than 20 years LegalMatch has been a trusted source of lead generation for many law firms, and we take pride in the success we've been able to promote for happy member attorneys like Fabian L. In Philadelphia, PA who says, "I have recommended LegalMatch to many of my colleagues. I’d definitely say that it's a more cost-effective form of advertising. LegalMatch tends to attract a better client base than the more wide-open forms of advertising." We also do not wish to inconvenience anyone, and we take feedback about our outreach team very seriously. Please email me at jessica.hooker@legalmatch.com, and I will add you to our Do Not Call List.
~Jessie
Terrible legal service, they give you TRASH consultations. Look at the bad reviews of people here asking for pro-bono attorneys. That is what legal match gives you. So you're paying 1500/month for leads that are asking for a free lawyer? Yikes, RUN from them, scam service.
This company flouts Federal law and harasses people who do not want to be bothered with telephone solicitation.
Do not trust any company that purports to refer you to a Lawyer but flagrantly violates Federal Law on unwanted solicitation.
Absolute trash.
For more than 20 years LegalMatch has been a trusted source of lead generation for many law firms, and we take pride in the success we've been able to promote for happy member attorneys like Lauren E. In Chicago, IL who says, "LegalMatch places the opportunity at the attorney’s fingertips versus waiting for a prospective client to click an ad on social media or a search engine." We also do not wish to inconvenience anyone, and we take feedback about our outreach team very seriously. Please email me at jessica.hooker@legalmatch.com, and I will add you to our Do Not Call List.
~Jessie
They promote themselves as a matching referral service but they do absolutely no intake of PCs at all. They do not filter out any clients whatsoever, so their claim of having thousands of potential clients seeking attorney assistance is more like 100s who actually are ready to hire an attorney or even have a case that can be worked on. On top of that, you are competing to reach the client first from other LegalMatch members. They prey on newer attorneys hoping to build business, but are no more than a funneling system for PCs doing online research on their issue. You are better off joining your local bar association's referral program until you build a name for yourself. Save yourself the money on worthless leads, and always be weary of companies that do not offer a 30-day money back guarantee. If their services were this valuable, why not allow people have a tryout period?
Given that you are still fairly new to the membership, it seems you could use more support in making the LegalMatch system work for you. We have faith that if you share your concerns with your account manager, they will be able to guide you on how to maximize the return on your investment.
LegalMatch receives more than 40,000 case leads each month across all legal categories, and each member attorney receives whatever portion of those leads corresponds with the practice category and location they selected during account setup. We cannot do the deeply personal work of screening these leads for you, and neither does your local bar association. There are just too many factors to consider, and only you can know which cases are valuable based on your personal practice-building goals.
In contrast to the bar associations, we recommend clients talk with at least 3 lawyers before making a decision on which one to hire. One of our goals is to improve client access to justice by sharing their information with multiple attorneys so they can compare and make an informed choice. We consider this a win-win, because each lawyer gets more leads in total, and each client gets the opportunity to speak with more attorneys than their local bar will share. Our members are required to be in good standing with their local bar association, and we see LegalMatch as a complimentary service not a competitive one.
We want you to experience the kind of success we know is possible for you based on experiences like Peter D. In Centerville, MA who says, "LegalMatch is a good investment for what it brings in and what it costs us. I joined LegalMatch because I want to increase my bandwidth on lead sources. As long as they're productive, then the more lead sources, the better. LegalMatch is another form of getting the word out."
Please work closely with your account manager so they can provide individualized guidance and help you get your LegalMatch membership working for you as intended.
~Jessie
Legal match sent me the name of an attorney who practices in New Jersey and Florida. I needed help with my will and setting up LLC's. The attorney that they sent me charged me $1500 and four months later the task is still not completed at first he was responding to my texts, my emails and my calls and promising me next week next week next week Here it is January 2024 and now he doesn't respond at all..
We’re sorry to hear that you were unhappy with your recent LegalMatch experience. You didn’t get the representation you were seeking, and that is understandably frustrating. We review each attorney before they join LegalMatch, and do not allow membership to anyone who has an open complaint with their state bar association. If a lawyer fails you, please know that you have the right to file a complaint against them with the bar.
~Jessie
I made the payment for one time consultation. They got to schedule me but the lawyer never called me. I now have to chase after the payment I made through paypal
We’re sorry to hear that you were unhappy with your recent LegalMatch experience. You didn’t get the representation you were seeking, and that is understandably frustrating. As a courtesy, we have refunded your Talk to a Lawyer payment in full.
~Jessie
I regret ever signing up with LegalMatch. They are constantly confused about where I work and what I do and keep sending the wrong kinds of cases to the wrong attorneys in my office. I've been trying since last year to get things corrected and I finally had to give up. They will try to sign you up for an abusive auto-renew contract with a limited cancellation window, so be careful there, too.
Avoid.
I put a case out there because a living trust bank trustee sold a house for ******* less thans it value. After taking a 2500 retainer with no contact. The lawyer kevin connell call the trustee, found out little, then quit because i asked him to do what i hired him for. Tell them the house was under sold. Thats nice he quits after cashing my money orders, of thank you legal match for creating a new problem, Just what I wanted.
I took the time to post the details of my case. The website states that lawyers will review your case within 24 hours and determine if they can represent you.
I posted my case over a week ago, and it has not even been viewed by anyone. I sent a follow up inquiry several days after posting, and nobody responded.
While in theory it is a great idea to match lawyers with potential clients, the reality is that there is a complete breakdown in the system, and nobody is actually reviewing the cases.
Lawyers: don't fall for this scam. These people are two bit con-artists and thieves. They stole $751 from me I'll have to collect in small claims because of their fraud. Avoid like the plague, they'll try to rob you blind
Overview
LegalMatch has a rating of 1.9 stars from 76 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LegalMatch most frequently mention customer service and law firm. LegalMatch ranks 156th among Lawyer sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Given that you are still fairly new to the membership, it seems you could use more support in making the LegalMatch system work for your legal practice. We have faith that if you share your concerns with your account manager, they will be able to guide you on how to maximize the return on your investment.
We want you to experience the kind of success we know is possible for you based on experiences like Attorney Steve O. From Denver, CO who says, “I would say that overall, LegalMatch has increased my revenue by $2,000 or $3,000 per month, and that represents about 20 percent of my overall business.”
Please work closely with your account manager so they can provide individualized guidance and help you get your LegalMatch membership working for you as intended.
~Jessie from LegalMatch