The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Absolutely LOVE it ! I installed the clear sun shield so that I have eye protection at night. The snap to attach the chin strap is a real plus, no blowing around and hitting you in the face. I bought it for riding in the summer. Very happy with this helmet.
Great quality helmet for your money! I have got many compliments on this product!
Outstanding helmet, at a great price. Thanks leather-up
After reading other reviews, I did order a size larger than usual. The fit is perfect. Seems lighter than my DOT Harley helmet.
Third German helmet I have bought, first one to fit properly & provide protection. HATE wearing a helmet, but after almost dying due too lack of a helmet, this is the one I wear
Sharp looking. Interchangeable flip down visors good for night rides. Fits nicely in saddlebag. I would recommend.
Very nice helmet, especially considering the price. Flip down sun shade comes in handy. The subtle pattern invites a lot of questions as to where I got it. I send them here...
Great helmet, but had to do some modifying! This helmet is made for someone who has more of an oval shaped head due to the cushioning. I have more of a rounder head and I guess it doesn't help that I have dreadlocks. Not a problem. I simply cut out the original padding/cushioning and replaced it with my old military kevlar padding with the help of 3M tape and boom. I have it adjusted to the style and perfect line of sight that I was going for without impairing my vision while I ride. Even though I had to do some modifications, LeatherUp, still has great products and I will continue to buy from them.
Great helmet...absolutely no regrets. Cannot speak high enough of Leatherup's customer service and return policy. It's nice to know if you order the wrong size or if it just isn't what you thought that you can return it no questions asked. No returning of this one though...couldn't be happier with this purchase.
The helmet looks better in hand than the picture! Very comfortable, first ride and none of the usual "hot spot" that I've had in the past breaking in a new helmet. The visor is easy to operate, even at highway speed, with very positive stops. And I've already been approached by another rider at a rest stop to ask me where I got the helmet!!
Helmet fit well, according to chart. Chin strap is further out on my chin instead of against my throat -- BIG plus. The drop-down visor is nice, large enough to go over my riding glasses.
Have not had a chance to actually take a ride with it but quality is good design is subtle & beautiful fit seems a bit small but it is very well padded Can't wait for summer to try it out
Just bought my second G65. The only thing I didn't care for was the sun shield. When it's pulled down the bottom edge is right in my light of sight, so I don't use it. Otherwise I think the G65 is an excellent helmet.
Very nice quality rain suit for the price with the entire suit being realistically large enough to fit over jacket and vest, while the pants are plenty lose for fitting over your clothe too and the boot loops keep them where they should be. Oder your usual size.
I'm 6' and 300 lbs and wear 3X, and the rainsuits at local stores seem to be made for anemic teens.
So as I was happy ordering a mesh jacket before from Leatherup, I upsized to 5x in my order for me and my son in law. I put sweats on over my jeans, then my leather jacket... and hey - IT FITS!
The pants are nice and full cut so you can actually raise your leg over the seat without ripping anything.
Can't wait for the rain to replace the snow so I can try it.
I live in Oregon and rain gear is a must. This rainsuit is well put together and with the armore padding I feel move secure. I have ordered many items from LeatherUp and will continue to do so.
Nice, sturdy, ellbow and shoulder protectors are good, fits ok. Haven't used it in the rain yet. Maybe on the warm side though...
Hose has soles and shoe covers tucked inside, which makes the bottom of hose kinda bulky when you don't use the covers. May need to make them independent from hose.
Overall I like it so far, good quality, material seems to be pretty good, good craftsman ship, it's quite a lot of gear that needs to be caried along after use.
Good buy for the price. I do however recommend this rain gear, even though I have not used it (in the rain) yet...
I wear an XL jacket and figured I'd buy a XL suit...it was HUGE!!! I went all the way down to a medium on exchange and it fit nice. Wore it at speed in a rainstorm and was 100% dry. Exchange was pretty quick too. This thing is beyond waterproof-it's like some kind of water hating machine. Great product.
Nice suit, have not had to wear yet, but fits well with plenty of room for coat and chaps. Second order from Leather up, quick shipment and great items.
Nice rain suit. A bit of water did hoever enter between the jacket front and pans at the front when riding in a medium rain at 50 mph. Ohter than that I can liive with it. It is a better suit than I expected for the price. I would recomend this suit to others purchasing within this price range.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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