LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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I'm hopeful that the chaps work out but have some reservations at this time. I've only worn them once but the seam holding the belt (buckle side) ripped out. I reinforced the seam manually and expect it to hold after resewing it. I am happy with the appearance and features of the chaps but have to reserve final opinion due to the bad seam.
Awesome chaps! I have huge 27" thighs and these chaps actually fit. Very comfy. While riding, or just standing around, I forget I even have them on. Very easy to trim to length with scissors.
These are a beautiful set of chaps and being able to adjust, in case extra room is needed, is a nice feature. Bought these on sale and saved a lot of money. Money that I can use to buy more goodies from LeatherUP!
Purchased a pair for myself and my wife the fit was good and the quality was great. Theses are the first pair that we have bought and they are comfortable and easy on and off great for the east coast where the weather in the fall can change as much as 30 degrees during a days ride. Theses work great and I would recommend them.
Chaps seem to be good quality, especially for the price. I am a waist 33 and ordered the 34 and they fit perfect. Length was long but easily trimmed with a pair of scissors! Would definitely recommend! Delivery was fast and easy! Will certainly shop at LeatherUp again!!
Better than I expected. Very comfortable fit. Very easy to wear, and you can have the leg ends trimed easly. Recommend to any one looking for a great set of Chaps. Wear them all the time. Cold weather, warm weather.
Excellent delivery time and perfect fit. Very comfortable - my first pair of chaps! Leather -Up is the only place I'll shop for items when needed!
look good, fit good very fast delivery. hard too find a better deal than this one.
For the price...these are the best chaps you can get. Leather is of good quality and thicker than I expected. Fit was a little long but, able to cut off excess to fit properly. Again, I'm totally sold on Leatherup.com and can't wait till my next purchase. Totally satisfied with everything I have purchased. Thanks !
These were the first pair of chaps I have ever ordered online. I was a bit skeptical, not being able to try them on, as by nature I don't like "buying a pig in a poke". I was not disappointed! I cannot say, in this space, just how much I like my new chaps! The fit and finish, comfort, attention to detail was beyond my expections, even if they had cost twice the Leatherup price. Delivery was "on spot". I just don't have anything negative to say. "Thanks LEATHERUP for a great product at a great price." Ultrarider, NC
Du tres bon materiel, livre en France rapidement ,un tres bon prix. J'en suis tres satisfait et je recommande cet achat.
Great fit, comfortable. Were A little long , but that was easily trimmed off. I'm looking at boots next, Hope they fit as snug as the chaps.
Excellent chaps. Warm and fit perfect. Highly recommend
The chaps are excellent quality and great fit. I enjoy wearing them.
Pros: Good quality, thick leather, looks good and feels pretty good.
Cons: Even though they have a zipper on the thigh, if you have big thighs these are going to be super tight on you.
I was a bit skeptical about ordering leather chaps online and was concerned about getting the proper fit. I ended up following the advice of one reviewer to focus on the Thigh Measurement. I have shorter legs but larger thighs so I wanted to make sure they fit correctly...And I couldn't be more satisfied. They fit great and it was easy to trim off the bottom to fit the length. The leather is great quality and heavy duty with the lining and such. The zippers are strong and all around a great product...especially for the price. I am very pleased with my purchase and suggest you do the same before they run out. You won't be disappointed.
These chaps are great!Very high quality which i did not expect for the price.Would highly recommend to any rider looking for a heavy leather pair of chaps.Ordering a pair for the wife next week.Thanks Leatherup !
I ordered by the thigh measurement like others had suggested. If I had to order again I would order a little larger but these fit fine. I am kinda short so I had to cut some off but that is not a problem. They are nice and thick leather and are quality made. I love them and would recommend them to others.
Very fast shipping. Fit great and great quality chaps. Will continue to purchase from Leather Up.
Thanks
I got these chaps a couple of weeks ago/ They fit nice and are warm but, after I tried them on and then tried to take them off to cut the legs to length the zipper got caught in the lining. After 20 minutes I was able to free the lining without ripping it. I cut the legs to length and when I tried them on again, the zipper for the right leg (the one the lining got caught in) was very hard to start. I took them off and tried a lube made for zippers but it is still very hard to zip after the first one or two inches. Since I cut the legs I figure I am stuck with them. I wouldn't buy these again because I'm constantly afraid the lining is going to get caught again.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members