The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Very good quality leather. Excellent fit (32). I am a 31-32 W x 32 L and had to trim very little length off the base for a great fit. The thighs are a little tight with the zipper closed, but I have muscular quads being an ex Xcountry Mtn bike racer. The elastic stretch makes them OK. Price is great!! Thanks LeatherUP! Cheers
not as thick as the brown ones, but hey, I look like one of the village people when I wear them without my pants......
You just can not beat the quality if leatgerup's products and the prices are incredible!!!! These chaps are made of thick quality leather joined by sturdy zippers which make them super quick to get on and off and the expandable elastic thigh section make them incredibly comfortable. Leatherup is the only place I will shop for leathers. Thanks for the quick shipping too! These were my second product from leatherup and I'll definitely be back!
Fit perfectly. I am 6'6" and I did not have to even trim them.
great chaps, fit was perfect, also much softer leather than I expected, will have to trim lenght but not a big deal
Found these chaps are well made, look great. The chart was right for me, because they fit like a glove over my jeans. Zippers all work with ease as do the snaps. Could not be happier.
Fantastic chaps. A little long like all of the rest of the revies said, but nothing a sharp pair of scissors coul'dt fix. They are nice and heavy and really made the ride bearable in 50 degree weather.
I'm 6 feet tall and wear a 38 in jeans. i ordered a 38 in the chaps they are a snug fit. I needed to open the expansion zippers to get them to fit over my jeans. the length is perfect over my boots. i use the middle buckle holes on the belt. lots of space to gain or loss weight. great buy, I will buy again.
I was very surprised at the fit and overall quality of these chaps . At other places these would sell for as much as 325 $. They really feel comortable and I loolforward to riding in the cold er weather now .
Great chaps. The chaps fit well although too long which I expected as I an only 5'7'' but a sharp pair of scissors fixed that. Im very pleased with the quality and price of these chaps.
These are just as described! I bought them for my boyfriend and he loves them!!!
really good quality chaps that fit at a great price.
The chaps fit perfect and the quality is better than I thought. Leatherup is the place I tell all my friends and family to order from. I ordered a complete leather set for my son and he is very happy.
I am a "big ole" boy and chaps fit my waist and thighs better than any other. I just wish someone made "short" length as I have only 2 snaps of the four left after cutting them to fit.
Great, perfect fitting chaps. You will not be disappointed.
These things chap my hide, and that's a good thing.
Stop reading and just buy them already!
Quality is very good and they fit great, except they are a bit snug. It would be better if they had lengths and leg measurements but for the money, you can't go wrong...
maybe a bit tight but leather is relaxing a bit like the leather and the look...cant beat the price thx
Great quality,service and fast shipping. Came just in time for the "Frosty Ball Run". Thanks again!
excellent fit & quality, extremely satisfied with this purchase. Easily trimmed to the correct length.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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