The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Easy to order; hope it ships quickly; received and it is very nice
Pretty good, no issues, I'm happy and excited... I apricate the business, the Leather Vest is great, looks great, feels great, thank you.
Professional, prompt and quick! I will order in the future!
Easy checkout and great selection and sizes. Able to keep up with trends.
Easy checkout and great selection and sizes. Able to keep up with trends.
Great website to buy from. I have purchased
Some leather pants from them a few years back.
Easy to order. Remember that these gloves run small. I ordered the 4x and it it is a little tight. I
Thanks easy! Product came as promised and was exactly what I wanted!
I liked the leather shirt. I ordered my size but it was to small. I would order one size larger.
Great shopping experience. I highly recommend your next leather purchase to be with Leather Up.
Great shopping experience. I highly recommend your next leather purchase to be with Leather Up.
Pretty much everything I wanted was available, at least this time around. So, everything was fine in that department Quick, simple fast. I'll be doing business with "Zilla" again soon.
Easy as always, expecting the same fast service and quality products I have always received.
Easy as always, expecting the same fast service and quality products I have always received.
I don't care for being sidetracked - more than once - between choosing the product and checking out.
Good options and plentiful.
I ordered as a gift and it was exactly as site said.
5 Stars soo far! Outstanding service, Got my boots fast and i will be ordering more from LeatherUp, You guys kick but!
Quick and easy! Will remember this in the future. My kind of shopping.
Quick and easy! Will remember this in the future. My kind of shopping.
The jacket out ordered is cut one size too small the chaps that I ordered are also one size too small I ordered everything that should have fit the chaps fit like my pants the jacket fits like a shirt I wear a 3X shirt and a size 50 in pants I need to see about replacing getting one size larger for the jacket and one size larger for the champs
The jacket out ordered is cut one size too small the chaps that I ordered are also one size too small I ordered everything that should have fit the chaps fit like my pants the jacket fits like a shirt I wear a 3X shirt and a size 50 in pants I need to see about replacing getting one size larger for the jacket and one size larger for the champs
I ordered and had my order within 5 days. I am so happy with my purchase. Thank you!
Easy breezy and amazing quality! My boyfriend loved his jacket so much now his brother wants one!
Finally getting one for myself. I love the quality and fast Shipping. Thank you.
Finally getting one for myself. I love the quality and fast Shipping. Thank you.
Easy peasy review and order. Got the product relatively quickly. Product seems to work OK. Not a custom fit by any means but seems to be better material than my last cover that became so thin in constant sun it just ripped apart.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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