website thubmnail of LeatherUp

LeatherUpReviews 29,913

3.8
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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
166
value
287
shipping
285
quality
941

Instant Feedback

35,759 reviews
Michigan
1 review
0 helpful votes
Follow Jill S.
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Beautiful vest! Very pleased
October 13, 2021

Easy to order; hope it ships quickly; received and it is very nice

Date of experience: September 13, 2021
Maryland
1 review
0 helpful votes
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Great Vest
October 13, 2021

Pretty good, no issues, I'm happy and excited... I apricate the business, the Leather Vest is great, looks great, feels great, thank you.

Date of experience: September 13, 2021
New York
1 review
0 helpful votes
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Should have left it at 2xl but it fits ok!
October 13, 2021
Updated review

Professional, prompt and quick! I will order in the future!

Date of experience: September 13, 2021

Quick, easy, affordable
August 21, 2021
Previous review

Quick, easy, affordable

Date of experience: July 22, 2021
New Jersey
1 review
0 helpful votes
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Never disappointed
October 12, 2021
Updated review

Easy checkout and great selection and sizes. Able to keep up with trends.

Date of experience: September 12, 2021

Never disappointed
October 12, 2021
Previous review

Easy checkout and great selection and sizes. Able to keep up with trends.

Date of experience: September 12, 2021
New York
2 reviews
0 helpful votes
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Best leather company ever
October 12, 2021

Great website to buy from. I have purchased
Some leather pants from them a few years back.

Date of experience: September 12, 2021
Tennessee
1 review
0 helpful votes
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Gloves
October 12, 2021
Updated review

Easy to order. Remember that these gloves run small. I ordered the 4x and it it is a little tight. I

Date of experience: September 12, 2021

Easy to order
February 7, 2021
Previous review

Easy to order.

Date of experience: January 8, 2021
Illinois
1 review
0 helpful votes
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MC leather coat
October 12, 2021
Updated review

Thanks easy! Product came as promised and was exactly what I wanted!

Date of experience: September 12, 2021

Thanks easy!
October 5, 2021
Previous review

Thanks easy!

Date of experience: September 5, 2021
North Carolina
1 review
0 helpful votes
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Runs small
October 12, 2021
Updated review

I liked the leather shirt. I ordered my size but it was to small. I would order one size larger.

Date of experience: September 12, 2021

Quick and easy
October 4, 2021
Previous review

Quick and easy.

Date of experience: September 4, 2021
Illinois
3 reviews
0 helpful votes
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Leather Motorcycle Vest
October 11, 2021
Updated review

Great shopping experience. I highly recommend your next leather purchase to be with Leather Up.

Date of experience: September 11, 2021

Great shopping experience
October 4, 2021
Previous review

Great shopping experience. I highly recommend your next leather purchase to be with Leather Up.

Date of experience: September 4, 2021
Florida
1 review
0 helpful votes
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ThePilot
October 11, 2021

Pretty much everything I wanted was available, at least this time around. So, everything was fine in that department Quick, simple fast. I'll be doing business with "Zilla" again soon.

Date of experience: September 11, 2021
Delaware
1 review
0 helpful votes
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Same Fast service as normal
October 11, 2021
Updated review

Easy as always, expecting the same fast service and quality products I have always received.

Date of experience: September 11, 2021

Easy as always, expecting the same fast service and...
June 12, 2020
Previous review

Easy as always, expecting the same fast service and quality products I have always received.

Date of experience: April 4, 2020
Virginia
1 review
0 helpful votes
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Mixed experience
October 10, 2021

I don't care for being sidetracked - more than once - between choosing the product and checking out.

Date of experience: September 10, 2021
Oregon
1 review
0 helpful votes
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Great quality materials
October 10, 2021

Good options and plentiful.
I ordered as a gift and it was exactly as site said.

Date of experience: September 10, 2021
Virginia
1 review
0 helpful votes
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AWESOME JOB GUYS, GREAT SERVICE! AWESOME BOOTS, LOVE EM, THANK YOU!
October 10, 2021
Updated review

5 Stars soo far! Outstanding service, Got my boots fast and i will be ordering more from LeatherUp, You guys kick but!

Date of experience: September 10, 2021

5 Stars soo far!
October 3, 2021
Previous review

5 Stars soo far!

Date of experience: September 3, 2021
Pennsylvania
2 reviews
0 helpful votes
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Easy shopping
October 9, 2021
Updated review

Quick and easy! Will remember this in the future. My kind of shopping.

Date of experience: September 9, 2021

Quick and easy!
October 2, 2021
Previous review

Quick and easy! Will remember this in the future. My kind of shopping.

Date of experience: September 2, 2021
Georgia
1 review
0 helpful votes
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Sizing is wrong
October 9, 2021
Updated review

The jacket out ordered is cut one size too small the chaps that I ordered are also one size too small I ordered everything that should have fit the chaps fit like my pants the jacket fits like a shirt I wear a 3X shirt and a size 50 in pants I need to see about replacing getting one size larger for the jacket and one size larger for the champs

Date of experience: September 9, 2021

The jacket out ordered is cut one size too small the...
October 9, 2021
Previous review

The jacket out ordered is cut one size too small the chaps that I ordered are also one size too small I ordered everything that should have fit the chaps fit like my pants the jacket fits like a shirt I wear a 3X shirt and a size 50 in pants I need to see about replacing getting one size larger for the jacket and one size larger for the champs

Date of experience: September 9, 2021
Ohio
1 review
0 helpful votes
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My boots
October 9, 2021
Updated review

I ordered and had my order within 5 days. I am so happy with my purchase. Thank you!

Date of experience: September 9, 2021

Easy to use
October 1, 2021
Previous review

Easy to use

Date of experience: September 1, 2021
New Jersey
2 reviews
0 helpful votes
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My bf loves it!
October 8, 2021
Updated review

Easy breezy and amazing quality! My boyfriend loved his jacket so much now his brother wants one!

Date of experience: September 8, 2021

Easy breezy
October 1, 2021
Previous review

Easy breezy

Date of experience: September 1, 2021
Florida
1 review
1 helpful vote
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Awsome vest.
October 8, 2021
Updated review

Finally getting one for myself. I love the quality and fast Shipping. Thank you.

Date of experience: September 8, 2021

Finally getting one for myself
September 5, 2021
Previous review

Finally getting one for myself. I love the quality and fast Shipping. Thank you.

Date of experience: August 6, 2021
Utah
1 review
0 helpful votes
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Covered my bike
October 7, 2021
Updated review

Easy peasy review and order. Got the product relatively quickly. Product seems to work OK. Not a custom fit by any means but seems to be better material than my last cover that became so thin in constant sun it just ripped apart.

Date of experience: September 7, 2021

Easy peasy
September 24, 2021
Previous review

Easy peasy

Date of experience: August 25, 2021

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States