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LeatherUpReviews 29,913

3.8
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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
166
value
287
shipping
285
quality
941

Instant Feedback

35,759 reviews
North Carolina
1 review
0 helpful votes
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Return
October 21, 2021
Updated review

Excellent experience, product was good even though I had to return it. Return was easy.

Date of experience: September 21, 2021

Everything was smooth
October 11, 2021
Previous review

Everything was smooth

Date of experience: September 11, 2021
Texas
2 reviews
0 helpful votes
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Perfect service
October 20, 2021

Ordering from here is one of the easiest platforms I have ever used.

Date of experience: September 20, 2021
Rhode Island
1 review
0 helpful votes
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Great Service Great products
October 20, 2021

So far so good, very efficient! Smooth process I do need to exchange something so we will see how that goes.
Otherwise impressed.

Date of experience: September 20, 2021
New York
1 review
0 helpful votes
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Great Job
October 20, 2021
Updated review

Like always easy fast no delays or questions. I am satisfied.

Date of experience: September 20, 2021

Easy will see product quality
June 24, 2021
Previous review

Easy will see product quality

Date of experience: May 25, 2021
New Mexico
1 review
0 helpful votes
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Jacket
October 20, 2021

The jacket is awesome good quality like the 3 layers hot if you don't remove them and good air flow when you do size is right from the chart can't ask for more

Date of experience: September 20, 2021
Montana
1 review
0 helpful votes
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Was appreciative of the quick response with my exchange. I Am looking forward to wearing these comfortable boots once they get here.

Date of experience: September 20, 2021
Missouri
2 reviews
0 helpful votes
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Love it.
October 19, 2021

Easy easy as that. Love the pictures of the things that I can get.

Date of experience: September 19, 2021
Minnesota
1 review
0 helpful votes
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Very satisfied
October 18, 2021

Good easy to navigate. Product was exactly like pictures.

Date of experience: September 18, 2021
New Mexico
2 reviews
0 helpful votes
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Great company.
October 17, 2021

Quick and easy shopping experience. The boots were easy to find and easy to order.

Date of experience: September 17, 2021
Pennsylvania
1 review
0 helpful votes
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Leathe motorcycle jacket
October 17, 2021
Updated review

Site was easy to navigate. Good value for the bucks. The jacket is great quality and the fit is good.

Date of experience: September 17, 2021

Great Site!
October 10, 2021
Previous review

Great Site!

Date of experience: September 10, 2021
Arizona
1 review
0 helpful votes
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Very satisfied with my order!
October 17, 2021
Updated review

Have shopped here before and I have never had a problem!

Date of experience: September 17, 2021

Have shopped here before and I have never had a problem!
October 9, 2021
Previous review

Have shopped here before and I have never had a problem!

Date of experience: September 9, 2021
Ohio
2 reviews
6 helpful votes
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Helmet fitment
October 16, 2021
Updated review

Looks like she has a mushroom head with the helmet.

Date of experience: September 16, 2021

Great experience
October 9, 2021
Previous review

Great experience.

Date of experience: September 9, 2021
Ohio
1 review
0 helpful votes
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Better than i had expected
October 16, 2021
Updated review

I bought boots and gloves from here before i plan to continue. We got them on Monday, and my brother likes them to so i will buy a pair for him later on. The boots look better in person i love the free mask, and the way the boots were packaged. High quality i will purchase more in the future.

Date of experience: September 16, 2021

I bought boots and gloves from here before i plan to...
October 9, 2021
Previous review

I bought boots and gloves from here before i plan to continue

Date of experience: September 9, 2021
Florida
1 review
0 helpful votes
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Motorcycle jacket
October 15, 2021
Updated review

Fast delivery easy to order
Good selection. Nice product

Date of experience: September 15, 2021

Quick and easy
October 5, 2021
Previous review

Quick and easy

Date of experience: September 5, 2021
Kentucky
1 review
0 helpful votes
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Quick Shipment and Product
October 15, 2021

Been dealing with Leather Up for many years. Always had great service with them. Quick shipment every time. Only problem Ive ever had is their size charts one size small. Highly recommend them to other riders

Date of experience: September 15, 2021
Idaho
1 review
0 helpful votes
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Happy return customer
October 15, 2021
Updated review

Great service, excellent products at competitive prices

Date of experience: September 15, 2021

Great service, excellent products at competitive prices
October 4, 2021
Previous review

Great service, excellent products at competitive prices

Date of experience: September 4, 2021
Texas
1 review
0 helpful votes
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Tried to do vip riders club kept sending me back to check out page for purchasing.

Date of experience: September 14, 2021

Tried to do vip riders club kept sending me back to...
October 7, 2021
Previous review

Tried to do vip riders club kept sending me back to check out page for purchasing.

Date of experience: September 7, 2021
Ohio
1 review
0 helpful votes
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Jacket
October 14, 2021

Thanks for making plus sized women look sexy on a motorcycle

Date of experience: September 14, 2021
Washington
1 review
0 helpful votes
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Leather Vest
October 14, 2021
Updated review

Very easy to order. When I received the Vest it was a little small so I would order a size larger.

Date of experience: September 14, 2021

Very easy to order
October 6, 2021
Previous review

Very easy to order.

Date of experience: September 6, 2021
Wyoming
1 review
0 helpful votes
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I bought these boot 6 years ago. They are great boots

Date of experience: September 13, 2021

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States