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LeatherUpReviews 29,913

3.8
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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
166
value
287
shipping
285
quality
941

Instant Feedback

35,761 reviews
Illinois
1 review
0 helpful votes
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Love my leather up
December 26, 2021

The only complaint is is that things jump around to fast for me on web sight

Date of experience: November 26, 2021
Canada
1 review
0 helpful votes
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Great product and company
December 25, 2021

It was easy and very fast delivery! I would recommend this to everyone!

Date of experience: November 25, 2021
Georgia
1 review
0 helpful votes
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Well presented amd allowed views of various items...
December 23, 2021
Updated review

Well presented and allowed views of various items and I got to have my choice

Date of experience: November 23, 2021

Well presented amd allowed views of various items...
December 20, 2021
Previous review

Well presented amd allowed views of various items and I got to have my choice

Date of experience: November 20, 2021
Maine
1 review
0 helpful votes
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You are AWESOME!
December 23, 2021

Psyched to find what I've been looking for in the size I need for my man at such a great price! Thanks

Date of experience: November 23, 2021
Texas
1 review
0 helpful votes
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Wonderful I love the boots
December 22, 2021

My experience was simple n fast. Online order was easy n the product look good

Date of experience: November 22, 2021
Illinois
1 review
0 helpful votes
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It arrived very quickly.
December 22, 2021

Extended sizes were easy to find. Easy to look up various items that I was looking for.

Date of experience: November 22, 2021
Arizona
1 review
0 helpful votes
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Satisfied
December 20, 2021

Information readily available, hope the helmets meat california dot regs. They look great.

Date of experience: November 20, 2021
New York
1 review
1 helpful vote
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Leather Lover
December 20, 2021
Updated review

First thing I noticed was how heavy weight the jacket is which is nice it packs some warmth. However, it runs very small if you are busty as I am you may want to go up 2 sizes. The bust area provides no leeway and has that true-to-style slim fit. This is one item where it helps to go in the shop and try it on first! Other than that the quality is very nice, the braided treatment is an added bonus.

Date of experience: November 20, 2021

The size button option is partially inoperable
December 13, 2021
Previous review

The size button option is partially inoperable.

Date of experience: November 13, 2021
District of Columbia
1 review
0 helpful votes
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Awesome product for the Price...
December 20, 2021

I like the jacket... lets talk about the size they run small...

Date of experience: November 20, 2021
Georgia
1 review
0 helpful votes
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Leather chaps
December 20, 2021

Easy to order. Arrived in a timely fashion and were exactly what I ordered.

Date of experience: November 20, 2021
Virginia
1 review
0 helpful votes
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New boots for my new Indian!
December 18, 2021
Updated review

Excellent quality and service. I love the boots. Thank you!

Date of experience: November 18, 2021

It was fine
December 11, 2021
Previous review

It was fine.

Date of experience: November 11, 2021
Ohio
1 review
0 helpful votes
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Leather riding jacket
December 18, 2021

Fast and great service and great price. Oh yes, awesome ridding jacket.

Date of experience: November 18, 2021
Pennsylvania
2 reviews
0 helpful votes
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Amazing jacket!
December 17, 2021

No problems to speak of! Shipping was lightning fast, the site easy to use, and I'll be buying more!

Date of experience: November 17, 2021
Ohio
1 review
0 helpful votes
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Leather jacket
December 17, 2021

Received the item quick and absolutely love the jacket. It's made well and fits well.

Date of experience: November 17, 2021
Louisiana
1 review
0 helpful votes
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Dont waste your money til the fix the exchange and return farce
December 16, 2021
Updated review

It does not fit my arms and wrists are tight. No measurements on chart for that. Trying without success to execute an exchange. No luck online and no answers on chat. Their home page states no pain returns and exchanges. Until its fixed dont waste your money.

Date of experience: November 16, 2021

So far so good
December 8, 2021
Previous review

So far so good

Date of experience: November 8, 2021
Colorado
1 review
0 helpful votes
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My husband is satisfied with the selection and is excited to trying them on his next ride.

Date of experience: November 16, 2021
New Mexico
1 review
0 helpful votes
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Leather products at their best.
December 16, 2021
Updated review

Love your products and prices, and the reliability in knowing what I am getting. I have never been disappointed. The product is great the prices are amazing. I am a loyal customer.

Date of experience: November 16, 2021

Good product awesome price
December 9, 2019
Previous review

Good product awesome price

Date of experience: December 6, 2019
Florida
1 review
0 helpful votes
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Epic Boots!
December 15, 2021

Found a pair of epic Boots and the ordering of them was smooth!

Date of experience: November 15, 2021
New York
1 review
0 helpful votes
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New customer
December 15, 2021

Very helpful and I like the styles available in my size

Date of experience: November 15, 2021
Illinois
1 review
0 helpful votes
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Enjoyable shopping
December 14, 2021

Easy to use, variety of products to choose from, quick shipping, and no pressure

Date of experience: November 14, 2021

About the Business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998