The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
The only complaint is is that things jump around to fast for me on web sight
It was easy and very fast delivery! I would recommend this to everyone!
Well presented and allowed views of various items and I got to have my choice
Well presented amd allowed views of various items and I got to have my choice
Psyched to find what I've been looking for in the size I need for my man at such a great price! Thanks
My experience was simple n fast. Online order was easy n the product look good
Extended sizes were easy to find. Easy to look up various items that I was looking for.
First thing I noticed was how heavy weight the jacket is which is nice it packs some warmth. However, it runs very small if you are busty as I am you may want to go up 2 sizes. The bust area provides no leeway and has that true-to-style slim fit. This is one item where it helps to go in the shop and try it on first! Other than that the quality is very nice, the braided treatment is an added bonus.
The size button option is partially inoperable.
I like the jacket... lets talk about the size they run small...
Easy to order. Arrived in a timely fashion and were exactly what I ordered.
Excellent quality and service. I love the boots. Thank you!
Fast and great service and great price. Oh yes, awesome ridding jacket.
No problems to speak of! Shipping was lightning fast, the site easy to use, and I'll be buying more!
Received the item quick and absolutely love the jacket. It's made well and fits well.
It does not fit my arms and wrists are tight. No measurements on chart for that. Trying without success to execute an exchange. No luck online and no answers on chat. Their home page states no pain returns and exchanges. Until its fixed dont waste your money.
My husband is satisfied with the selection and is excited to trying them on his next ride.
Love your products and prices, and the reliability in knowing what I am getting. I have never been disappointed. The product is great the prices are amazing. I am a loyal customer.
Found a pair of epic Boots and the ordering of them was smooth!
Very helpful and I like the styles available in my size
Easy to use, variety of products to choose from, quick shipping, and no pressure
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...