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LeatherUpReviews 29,913

3.8
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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
166
value
287
shipping
285
quality
941

Instant Feedback

35,761 reviews
Tennessee
1 review
0 helpful votes
Follow KEITH C.
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GREAT JACKET AT A GREAT PRICE AND FAST DELIVERY
January 2, 2022

I WORK AT A MOTORCYCLE STORE AND I DIDN'T REALLY WANT TO SPEND $200 BUCKS ON A RIDING JACKET. I FOUND YOUR STORE ONLINE AND STARTED LOOKING. A FEW WEEKS LATER THERE WAS AN UPDATE ON A CLOSEOUT JACKET THAT WAS REGULARLY PRICED NEAR $200 FOR $114 AND I JUMPED AT THAT DEAL. GOT IT AND LOVE IT. THANKS SO MUCH FOR A GREAT DEAL.

Date of experience: December 3, 2021
Virginia
1 review
0 helpful votes
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Product returned but great service.
January 2, 2022

Quick, easy, user-friendly. Product was excellent but size was too small.

Date of experience: December 3, 2021
North Carolina
0 reviews
0 helpful votes
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Need even larger glove sizes
January 2, 2022

I like the index on the left that allows you to filter in many of the specific elements you are looking for. Well designed shopping experience!

Date of experience: December 3, 2021
Virginia
1 review
0 helpful votes
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So Happy
January 1, 2022

Big Savings and a nice selection. I'm so happy with my Jacket, This is a lite leather jacket but not too thin. I used the sizing chart with this jacket and it fits perfectly. I would go one size larger with a heavy shirt or hoody.

Date of experience: December 2, 2021
Ohio
2 reviews
0 helpful votes
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Easy to order it was very easy to order from this website

Date of experience: December 2, 2021
Missouri
2 reviews
0 helpful votes
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Very good shopping experience, good quality, good customer service and fast shipping.

Date of experience: December 2, 2021
Texas
0 reviews
0 helpful votes
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Great product and sizing!
December 31, 2021

Shopping was very easy as well as the purchase! Can't wait to see it! :)

Date of experience: December 1, 2021
Indiana
1 review
0 helpful votes
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Good experience, good product, quick delivery
December 31, 2021

Easy to use website, quality products and very quick delivery

Date of experience: December 1, 2021
Illinois
0 reviews
0 helpful votes
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Nice leather vest
December 31, 2021

Nice quality vest, had to return to get one size bigger. Cannot wait to get the next size larger and start wearing it.

Date of experience: December 1, 2021
Texas
1 review
0 helpful votes
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Beautiful Purse. But Size Could Be An Issue
December 30, 2021
Updated review

I received the purse in plenty of time for my wife's birthday. An in my usual fashion, I wanted her to have it when it arrived. She loved the style as a carry for the bike was what she wanted. It has a place for a CCW. But, unfortunately, not much else. Forget the phone in the purse or more than a Driver's license and a credit care. This purse will not allow you to carry the bathroom sink. If you're traveling light, this might be for you.

Date of experience: November 30, 2021

Fine
December 23, 2021
Previous review

Fine. Too many choices

Date of experience: November 23, 2021
Arizona
1 review
0 helpful votes
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This was quick and easy. The price was incredible! More importantly the jacket is extremely well built, light yet warm enough for evening rides.

Date of experience: November 29, 2021
Mississippi
1 review
0 helpful votes
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Very nice and very good
December 29, 2021
Updated review

Very good experience and very reliable website all this with the cyber Monday sale

Date of experience: November 29, 2021

Very good
September 30, 2020
Previous review

Very good

Date of experience: August 18, 2020
New Hampshire
0 reviews
0 helpful votes
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All info needed is provided and user friendly website

Date of experience: November 29, 2021
Louisiana
0 reviews
0 helpful votes
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Christmas order
December 29, 2021

Ordered chaps for my son as a Christmas gift. They were exactly as advertised. Very pleased.

Date of experience: November 29, 2021
Texas
1 review
0 helpful votes
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The size chart wrong
December 29, 2021

The size chart is very misleading. I normally wear a medium or large but the large vest is way off and I'll need to size up at least 2 sizes.

Date of experience: November 29, 2021
Mexico
1 review
0 helpful votes
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Quality Leather
December 29, 2021

Nice quality leather jacket. Runs a little small for an xl but I bought it to be bigger than my size but fits perfectly well.

Date of experience: November 29, 2021
North Carolina
2 reviews
0 helpful votes
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Great product
December 29, 2021

Easy to navigate the website. Was able to find what i needed.

Date of experience: November 29, 2021
South Carolina
2 reviews
0 helpful votes
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I didn't want to give my phone #, but other that that, my buy was fine

Date of experience: November 29, 2021
New Mexico
1 review
0 helpful votes
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You get what you see
December 27, 2021

GREAT PRODUCT AND PRICING, EASABILITY IN ORDERING, WHY ELSE?, pricing reasonable, close to as described and pictured, which makes it the next best thing to being there in person. Looks like quality is a " good bang for the buck"

Date of experience: November 27, 2021
Pennsylvania
1 review
0 helpful votes
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Great Boots
December 27, 2021

Nice web site easy to navigate and well organized.

Date of experience: November 27, 2021

About the Business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998