The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
I WORK AT A MOTORCYCLE STORE AND I DIDN'T REALLY WANT TO SPEND $200 BUCKS ON A RIDING JACKET. I FOUND YOUR STORE ONLINE AND STARTED LOOKING. A FEW WEEKS LATER THERE WAS AN UPDATE ON A CLOSEOUT JACKET THAT WAS REGULARLY PRICED NEAR $200 FOR $114 AND I JUMPED AT THAT DEAL. GOT IT AND LOVE IT. THANKS SO MUCH FOR A GREAT DEAL.
Quick, easy, user-friendly. Product was excellent but size was too small.
I like the index on the left that allows you to filter in many of the specific elements you are looking for. Well designed shopping experience!
Big Savings and a nice selection. I'm so happy with my Jacket, This is a lite leather jacket but not too thin. I used the sizing chart with this jacket and it fits perfectly. I would go one size larger with a heavy shirt or hoody.
Easy to order it was very easy to order from this website
Shopping was very easy as well as the purchase! Can't wait to see it! :)
Easy to use website, quality products and very quick delivery
Nice quality vest, had to return to get one size bigger. Cannot wait to get the next size larger and start wearing it.
I received the purse in plenty of time for my wife's birthday. An in my usual fashion, I wanted her to have it when it arrived. She loved the style as a carry for the bike was what she wanted. It has a place for a CCW. But, unfortunately, not much else. Forget the phone in the purse or more than a Driver's license and a credit care. This purse will not allow you to carry the bathroom sink. If you're traveling light, this might be for you.
This was quick and easy. The price was incredible! More importantly the jacket is extremely well built, light yet warm enough for evening rides.
Very good experience and very reliable website all this with the cyber Monday sale
All info needed is provided and user friendly website
Ordered chaps for my son as a Christmas gift. They were exactly as advertised. Very pleased.
The size chart is very misleading. I normally wear a medium or large but the large vest is way off and I'll need to size up at least 2 sizes.
Nice quality leather jacket. Runs a little small for an xl but I bought it to be bigger than my size but fits perfectly well.
Easy to navigate the website. Was able to find what i needed.
I didn't want to give my phone #, but other that that, my buy was fine
GREAT PRODUCT AND PRICING, EASABILITY IN ORDERING, WHY ELSE?, pricing reasonable, close to as described and pictured, which makes it the next best thing to being there in person. Looks like quality is a " good bang for the buck"
Nice web site easy to navigate and well organized.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...