business logo of LeatherCult

LeatherCultReviews 1,394

leathercult.com
grunge & punk, casual men, womenAge 26-45
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From the business

Leathercult is revolutionizing fashion by personalizing leather clothing. Our fine craftsmen individually tailor your garment using the measurements or the ready sizing options provided by you. We believe in providing clothing which fits you, using the best quality Leather available.


leathercult.com
USA
Founded in 2000
Clothing item from LeatherCultFashion apparel by LeatherCultMerchandise from LeatherCult clothing lineLeatherCult fashion product

Business Highlights

General

Year Founded: 2000
Target Gender: men, women
Target Age Group: 26-45

Shipping

Shipping Cost: $20
Free Shipping: no
Shipped From: USA

Returns

Return Policy: no returns
Restocking Fees: no
Refund Policy: no returns for refunds

Sustainability

Recycling Program: no

Product

Style: grunge & punk, casual
Body Fit: regular, plus size
Available Sizes: Men's (XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (XS, S, M, L, XL, XXL, XXXL)

Customer Service

Support Channels: email, contact form
Support Email: support@leathercult.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate LeatherCult?
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LeatherCult Reviews Summary

Leathercult has established a strong reputation for high-quality, custom leather products, with many customers praising the precise fit and craftsmanship of their garments. The company’s customer service is frequently highlighted for its responsiveness and support throughout the ordering process. However, some customers have expressed concerns regarding sizing inconsistencies and a lack of flexibility in return or exchange policies, which can lead to disappointment. Overall, while the brand enjoys a loyal customer base due to its quality and service, addressing sizing issues and enhancing return options could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
315
value
251
shipping
254
quality
1,138
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Instant Feedback

3,597 reviews
California
1 review
0 helpful votes
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Easy Process / Good Quality
September 13, 2021
Updated review

I was a little nervous about ordering a custom jacket online but I am happy with my purchase over-all. I think they could do a better job with the sizing - there are programs that other online retailers for clothing use that help make you feel comfortable that you are getting your size right.

Date of experience: September 13, 2021

Easy to use / quick confirm email
August 23, 2021
Previous review

Easy to use / quick confirm email

Date of experience: August 23, 2021
New Zealand
1 review
0 helpful votes
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Leathercult leather shirt
September 9, 2021

Very well wrapped soft supple leather, custom made exactly to my measurements fit like a glove, very comfortable, I am happy with my purchase, well done Leathercult, Highly recommend

Date of experience: September 9, 2021
Maryland
1 review
0 helpful votes
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Customer leather pants
September 8, 2021

Absolutely amazing service. I received them very quickly, would have been under 2 weeks if it wasn't for a quick customs inspection. Beautiful seams and perfect product. I love putting on my new leather pants I had designed for a cosplay. Exactly what I wanted, thanks all!

Date of experience: September 8, 2021
Pennsylvania
1 review
0 helpful votes
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BLACK FIELD JACKET
September 7, 2021

BEAUTIFUL WORKMANSHIP, HOWEVER, I SHOULD HAVE TAKEN FULL MEASUREMENTS, AS IT WAS TIGHT ACROSS THE FRONT (INCENTIVE FOR ME TO LOSE SOME WEIGHT) I WILL ORDER FROM YOU, AGAIN, BUT WILL BE SURE TO TAKE ALL THE MEASUREMENTS!
THANK YOU,
JOHN L. SAVAGE
P.S. YOU HAVE A GREAT WEB SITE!

Date of experience: September 7, 2021
Minnesota
1 review
0 helpful votes
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Great service and quality
September 7, 2021

I ordered 2 coats and just figured Large was fine. The sent it and then suggested I give them feedback on the fit and then they will start the 2nd one. It fit pretty well already but I suggested maybe a bit bigger in the chest and they are making the other a perfect fit. Quality leather and good price

Date of experience: September 7, 2021
Canada
1 review
0 helpful votes
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Indiana Jones jacket
September 5, 2021

I'm very satisfied with the service and the jacket. Looks great and very comfortable!.
My order arrived one week ahead of schedule. Thank you so much.

Date of experience: September 5, 2021
New York
1 review
0 helpful votes
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A Nice Jacket
October 3, 2021
Updated review

Your payment process needs to be improved, I had to call my credit card company several times to resolve the issue

Date of experience: September 3, 2021

Your payment process needs to be improved, I had to...
September 12, 2021
Previous review

Your payment process needs to be improved, I had to call my credit card company several times to resolve the issue

Date of experience: August 13, 2021
California
2 reviews
0 helpful votes
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Great experience!
September 3, 2021

Very easy to use! Awesome product. Will definitely use again!

Date of experience: September 3, 2021
Texas
2 reviews
0 helpful votes
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Great
August 30, 2021

It was easy to order. Styles conforms with my style.

Date of experience: August 30, 2021
GB
20 reviews
23 helpful votes
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Absolutely perfect
August 28, 2021

I was nervous purchasing such a valuable item but I'm so glad I did.
The service was wonderful and the packaging perfect
I love my jacket.
I will purchase again.
Highly recommend this company.

Date of experience: August 27, 2021
Massachusetts
1 review
0 helpful votes
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Be careful...
August 25, 2021

I LOVE my jacket, except... this is the 3rd that I've ordered from Leather Cult, and while they are high-quality and beautiful, the custom sizing is tricky to get right, especially since each jacket fits differently, is cut differently, etc.
The first jacket, I ordered "relaxed fit" and it was WAY too big (I could wear 3 winter coats UNDER it and still zip it). I can't even wear it it's so big.
The second jacket, I used smaller measurements and a slim fit, and it was MUCH better, but still not quite right.
The 3rd jacket I ordered, I finally nailed it. YAY! However, the issue is the lining. The last two jackets I've paid extra for the custom lining, and this one I didn't. The included option (which I chose) SAID "matching, default liner" yet when I received it, the lining is an extremely cheap-looking, thin, and scratchy material that does not even remotely match the jacket. It's hideous. I'm so disappointed and frustrated because it is NOT what the website described.
Outwardly, the jacket is beautiful, but I'm going to have to go to a seamstress to see if they can replace it, which is incredibly frustrating, not to mention expensive.

Date of experience: August 25, 2021
California
1 review
0 helpful votes
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Negan Leather Jacket
August 22, 2021

The jeffery dean morgan jacket from the walking that i purchased was absoulutely amazing. I can tell your team put care into making the jacket and noticed all the small details other jacket companies didnt when trying to recreate this jacket. It was an exact match and i love it, thank you!

Date of experience: August 22, 2021
California
1 review
0 helpful votes
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Nice Jacket
August 21, 2021
Updated review

Easy to use site, jacket arrived in just over two weeks.

Date of experience: August 21, 2021

Easy to use site, looking forward to getting the jacket
July 31, 2021
Previous review

Easy to use site, looking forward to getting the jacket.

Date of experience: July 31, 2021
Washington
1 review
0 helpful votes
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Go for the exact size
August 14, 2021

The leather is great, the pockets aren't the same length/position as they are shown they are higher up on the jacket and there is a note stating its best to order a size up but I wish I didn't do that because it's actually just that much too big and I wish I would have ordered my actual size instead

Date of experience: August 14, 2021
Australia
1 review
0 helpful votes
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Satisfied customer
August 14, 2021
Updated review

First purchased in 2010 & this is my forth jacket - will order again

Date of experience: August 14, 2021

First purchased in 2010 & this is my forth jacket
July 24, 2021
Previous review

First purchased in 2010 & this is my forth jacket

Date of experience: July 24, 2021
GB
1 review
0 helpful votes
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Excellent quality at an excellent price.
August 12, 2021

I ordered a bespoke made leather jacket after taking my own measurements. I was quickly contacted by the leathercult team, who had noticed some of my measurements didn't seem right, a re measure by my wife proved they were correct to be concerned. Absolutely fantastic diligence on their part!

Date of experience: August 12, 2021
GB
1 review
0 helpful votes
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Fantastic!
August 8, 2021

Absolutely fantastic! Great service and quality, extremely helpful too! So so happy with the jacket, would definitely buy from again :D haven't stopped wearing it, the custom sizing makes a huge difference, fits exactly how I want it to! Thanks again!

Date of experience: August 8, 2021
Canada
1 review
1 helpful vote
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Pretty amazing service!
August 5, 2021

Great service from these guys, I made a grammar mistake accidentally on the monogram and they emailed me to make sure and we fixed it, then answered a few questions I had very promptly. As for the jacket, great quality and materials! The only thing I can say is the measurements I sent were followed to a friggin tee and it's definitely snug and almost too well fitted for a leather jacket! So keep that in mind, leave a little play!

Date of experience: August 5, 2021
GB
1 review
0 helpful votes
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A Childhood Dream Comes True and Alive!
August 5, 2021

Got the jacket out of the nicely made box and read the letter made for me.(many thanks for the people who took their time to make this) Took my time to see all the Details that were Made for the Jacket with My Specifications in. And I loved it! I was Electrified! I Felt Like a Superhero.

Date of experience: August 5, 2021
California
1 review
0 helpful votes
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Amazing product!
August 4, 2021

I received my leather jacket in the mail quicker than expected, and the quality is really great. I am
Very pleased with it! It does fit a little snug if I were to zip it up, so I'm glad I went up a size! It fits great for leaving it open. Love it!

Date of experience: August 4, 2021