business logo of LeatherCult

LeatherCultReviews 1,396

leathercult.com
grunge & punk, casual men, womenAge 26-45
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From the business

Leathercult is revolutionizing fashion by personalizing leather clothing. Our fine craftsmen individually tailor your garment using the measurements or the ready sizing options provided by you. We believe in providing clothing which fits you, using the best quality Leather available.


leathercult.com
USA
Founded in 2000
Clothing item from LeatherCultFashion apparel by LeatherCultMerchandise from LeatherCult clothing lineLeatherCult fashion product

Business Highlights

General

Year Founded: 2000
Target Gender: men, women
Target Age Group: 26-45

Shipping

Shipping Cost: $20
Free Shipping: no
Shipped From: USA

Returns

Return Policy: no returns
Restocking Fees: no
Refund Policy: no returns for refunds

Sustainability

Recycling Program: no

Product

Style: grunge & punk, casual
Body Fit: regular, plus size
Available Sizes: Men's (XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (XS, S, M, L, XL, XXL, XXXL)

Customer Service

Support Channels: email, contact form
Support Email: support@leathercult.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate LeatherCult?
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LeatherCult Reviews Summary

Leathercult has established a strong reputation for high-quality, custom leather products, with many customers praising the precise fit and craftsmanship of their garments. The company’s customer service is frequently highlighted for its responsiveness and support throughout the ordering process. However, some customers have expressed concerns regarding sizing inconsistencies and a lack of flexibility in return or exchange policies, which can lead to disappointment. Overall, while the brand enjoys a loyal customer base due to its quality and service, addressing sizing issues and enhancing return options could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
315
value
251
shipping
254
quality
1,138
This company does not typically respond to reviews

Instant Feedback

3,598 reviews
Philippines
1 review
0 helpful votes
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5 stars
October 7, 2021

Very satisfied with the quality of the leather of the jacket. Extremely satisfied customer here. Till my next purchase again

Date of experience: October 7, 2021
Canada
1 review
1 helpful vote
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Absolutely horrendous final result: the cut of this so-called men's blazer was bizarre and not at all as depicted on their website! What I received was a ladies' jacket tailored by a company which clearly does not understand menswear. The actual suede is nice, but the garment is absolutely ridiculous: the lapels are far too short and the 2 buttons are placed far too high: totally unlike any normal men's sport coat. BEWARE!

Date of experience: October 6, 2021
Canada
1 review
0 helpful votes
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The sizing is quite small in the midsection/waist.
November 5, 2021
Updated review

Wish that you had a return policy would very much appreciate your prompt response to my inquiry and your offer of a gift certificate as a first time customer.

Date of experience: October 6, 2021

Too small.
October 1, 2021
Previous review

The quality of the jacket is amazing but the size is smaller than expected.

Date of experience: October 1, 2021
New York
1 review
0 helpful votes
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Measurement input process is extremely professional. The designers are very responsive if you have questions during the manufacturing process. Final product matched exactly what I asked for and exceeded my expectations in overall quality. Would recommend to everyone!

Date of experience: October 4, 2021
Pennsylvania
1 review
0 helpful votes
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One of a kind online shopping experience!
October 3, 2021

Great selections and the custom-made feature is awesome! I could not be happier with the quality of the leather used and the meticulous job of putting my jacket together exactly to my measurement. I highly recommend anyone looking for a high-quality leather jacket to order from LeatherCult!

Date of experience: October 3, 2021
RU
1 review
0 helpful votes
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Great
October 2, 2021

Qualitatively manufactured clothes, excellent service, delivery on time. Everything meets my expectations

Date of experience: October 2, 2021
Illinois
1 review
0 helpful votes
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Ok product, awful sizing
October 29, 2021

I received my jacket today and it is a perfectly fine jacket, but it was made up to an inch smaller than the size chart and unwearable. I am a professional tailor and certainly understand how to measure myself and adjust for wearing ease, but the armhole on this jacket is so tight I can't get it on. The shoulder and chest are also 1 1/2" smaller than advertised.

If you are brave enough to still try buying from them, maybe go with the completely custom measurements option? The only positive reviews I've seen are from people going that route. It was foolish of me to go with a "ready set" size, even though I bought a size larger than I usually wear.

Date of experience: September 29, 2021
Norway
2 reviews
0 helpful votes
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Very short time from order to received item!
September 26, 2021

Jacket received at home, unfortunately I'm abroad on a job for some weeks. No chance to check at the moment.
I really hope I will be satisfied.

Date of experience: September 26, 2021
New York
1 review
0 helpful votes
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Custom jacket
September 25, 2021

The quality of the product is wonderful. However, I sent in my measurements but the circumference of the sleeves is way off. They're too large.

Date of experience: September 25, 2021
New York
2 reviews
0 helpful votes
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Great coat. Great fit
September 25, 2021

Ordering was simple. No hassles. I even moved during the order and it was pain free

Date of experience: September 25, 2021
California
1 review
0 helpful votes
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"Jim Morrison black leather pants 2"
September 24, 2021

The garment was absolutely fabulous. I couldn't be happier. The fit is perfect, the leather is the perfect thickness, flexibility, etc., and they arrived much sooner than I expected. I don't have anyone to refer presently, but I will be ordering again. Either for myself, or my fiancé

Date of experience: September 24, 2021
Pennsylvania
1 review
0 helpful votes
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I received a response so promptly from Erica after inquiring about my order
Wonderful customer service
I will tell anyone who is looking for a leather jacket

Date of experience: September 24, 2021
Canada
1 review
0 helpful votes
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Wrong size. Wrong length.
October 22, 2021

The sizing chart wasn't accurate (the skirt I received was at least 2 sizes to small) and it was 3 to 4 inches shorter then pictured on the website. I product I ordered was pictured as a below knee length skirt. The product I received was about 2 inches above the knee.

However, the quality does appear to be good.

Date of experience: September 22, 2021
North Carolina
1 review
0 helpful votes
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Sample orders
September 22, 2021

I received the samples quickly and was helpful in getting a better idea of true color and feel.

Date of experience: September 22, 2021
Oklahoma
1 review
0 helpful votes
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Great!
September 22, 2021

It was fine. I placed my order on Sept 1 and I received it on Sept 21. There wasn't any progress pictures, just an email that said that the order was being made and then another saying that it was on its way a while later.

Date of experience: September 22, 2021
Illinois
1 review
0 helpful votes
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A great leather shirt
September 20, 2021

It looks nice, and the leather is soft. I would like to order it again as a gift for my friend.

Date of experience: September 20, 2021
Nevada
1 review
0 helpful votes
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Title
October 20, 2021

The website is ok, descriptions of cuff, collars & inside pockets is incomplete, the color chart is understated
The custom fit is worth the time, the fit is wonderful

Date of experience: September 20, 2021
New Hampshire
1 review
0 helpful votes
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Great quality!
September 17, 2021

I was very impressed with the quality of the leather jacket that I received. One caution: Please pay attention to the suggestion to order the next size up. I missed that. Will keep the jacket however.

Date of experience: September 17, 2021
Canada
1 review
0 helpful votes
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Great jacket
September 16, 2021

I received my jacket quite quickly (live in Canada). Looks great, especially paired with cool hoodie! Super soft and great construction!

Date of experience: September 16, 2021
Canada
1 review
0 helpful votes
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Awesome experience!
September 16, 2021

Ease of use and customization was top tier!
Love the jacket, it fits great, and it appears to be really good quality. I'm sure I will order again in the future!

Date of experience: September 16, 2021