business logo of LeatherCult

LeatherCultReviews 1,394

leathercult.com
grunge & punk, casual men, womenAge 26-45
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From the business

Leathercult is revolutionizing fashion by personalizing leather clothing. Our fine craftsmen individually tailor your garment using the measurements or the ready sizing options provided by you. We believe in providing clothing which fits you, using the best quality Leather available.


leathercult.com
USA
Founded in 2000
Clothing item from LeatherCultFashion apparel by LeatherCultMerchandise from LeatherCult clothing lineLeatherCult fashion product

Business Highlights

General

Year Founded: 2000
Target Gender: men, women
Target Age Group: 26-45

Shipping

Shipping Cost: $20
Free Shipping: no
Shipped From: USA

Returns

Return Policy: no returns
Restocking Fees: no
Refund Policy: no returns for refunds

Sustainability

Recycling Program: no

Product

Style: grunge & punk, casual
Body Fit: regular, plus size
Available Sizes: Men's (XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (XS, S, M, L, XL, XXL, XXXL)

Customer Service

Support Channels: email, contact form
Support Email: support@leathercult.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate LeatherCult?
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LeatherCult Reviews Summary

Leathercult has established a strong reputation for high-quality, custom leather products, with many customers praising the precise fit and craftsmanship of their garments. The company’s customer service is frequently highlighted for its responsiveness and support throughout the ordering process. However, some customers have expressed concerns regarding sizing inconsistencies and a lack of flexibility in return or exchange policies, which can lead to disappointment. Overall, while the brand enjoys a loyal customer base due to its quality and service, addressing sizing issues and enhancing return options could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
315
value
251
shipping
254
quality
1,138
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Instant Feedback

3,597 reviews
France
1 review
0 helpful votes
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Achats du 01/12/2021
February 9, 2022

Mes achats sont bons pour une première expérience. Les vêtements commandés correspondent bien aux tailles.
A recommander absolument.

Date of experience: February 9, 2022
GB
2 reviews
1 helpful vote
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I am very glad with the order. The stuff was delivered on time! My daughter likes it. She is really happy with this. Recommend LeatherCult company.

Date of experience: January 18, 2022
GB
1 review
0 helpful votes
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DESIGN YOUR OWN LEATHER JACKET
January 17, 2022

Almost none of my specifications were followed, and I was refused a refund. Despite supplying proper measurements, the jacket is completely the wrong shape and unwearable.

Date of experience: January 17, 2022
South Carolina
1 review
1 helpful vote
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Men's Custom Leather Jacket Order is a success
January 12, 2022

I ordered a customized men's celebrity leather Jacket on December 21,2021 and received the product at my house via DHL on January 11,2022... pretty good for a custom product ordered days before Christmas and shipped from India to the South East US! The jacket style was- Michael Fassbender Leather Jacket #2, I specified custom size measurements, custom leather (Spanish Brown Washed & Wax), custom zippers (antique brass) and a custom nametag inside. Everything came out the way I had specified it, the Jacket seems to be made of nice leather (sheep skin), they did a great job making me what I requested. I wish I had added an inch to a few of the measurements to give me a little more room to wear a sweater under the jacket... but I didn't think of that when I made my measurements. I really like the way the Jacket came out... regular cut jackets don't fit me well so this is a great option for me... I may order again based on this good experience.
About the business- Leathercult, the website was good and they do have guidance on how to measure and order... take your time and measure twice! It appears my Jacket was made in Mumbai India and shipped directly to me via DHL. I recommend ordering from them if you need a custom fit leather garment, but take your time to do the measurements carefully and think about if you want your garment tight, loose, etc. Thanks to the team in Mumbai for making me this nice Jacket!

+1
Date of experience: January 12, 2022
Wisconsin
1 review
1 helpful vote
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Custom Dimensions…fail!
January 7, 2022

I ordered a custom fit leather jacket, followed the measurement tutorial exactly, even added an extra inch in some places, sent it in, and when I got the jacket back it was too small. I'm not sure if their conversions were incorrect (inches to metric)? I contacted support and they essentially said too bad, here's $10 try again. We don't give refunds. Be weary. I just threw almost $300 away.

Date of experience: January 7, 2022
Virginia
1 review
3 helpful votes
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No return policy
January 4, 2022

I would normally say horrible return policy, but that would imply there is a return policy when there isn't. I ordered my husband a jacket based on their sizing chart, but it was too small. They refused to exchange it for one size larger because they said it was custom made for him. Ordering from a sizing chart is not custom made. I spent more time than I should have trying to make that point to their customer service rep. Finally, I decided the best way to show my displeasure with this company is never buying anything from them again. Also, I want others to know they can't exchange for a larger size.

Date of experience: January 4, 2022
New Jersey
0 reviews
0 helpful votes
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"Happily Surprised" on the outcome of the jacket
December 29, 2021

1-the order process/payment process could be improved,
2-communication and answering of questions during the order process could definitely be improved, I would recommend that Leathercult hire a US representative if the amount of business can cost justify.
3: Last, for me, being I ordered a vest, the length in the back could of been longer( top to bottom thus I would add a measurement from top of neck to preferred bottom) and maybe the same for sides

Date of experience: December 29, 2021
Maryland
1 review
3 helpful votes
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Hello everyone, below I will be writing a detailed review of my entire purchase so people out there can accurately decide whether to buy from this brand or not, especially because many things I've experienced others have as well.

When I watched fight club, I saw brad Pitt wearing this incredible red leather jacket and I knew I had to have it. I looked for it on the internet and immediately saw leather cult pop up with the exact jacket. At first I was skeptical and didn't buy it, but after a few weeks I decided to purchase the jacket because it looked really nice and the site seemed trustable. I decided to go with custom measurements, sizing my body up 1-2 inches for every measurement to ensure the jacket fit. After ordering, the jacket stayed in the creating phase for around a week, then shipped and came only a few days later. On arrival, the jacket was well stored and smelled like genuine leather. And that it was. I was surprised by how soft the leather was, and after trying it on, it fit like a glove (though slightly on the tighter side). The jacket not only looked as marketed, but even better, as it spotted a shiny finish, pockets inside and all the details matched exactly. I am happy to say it was a worth while purchase and if I ever need a very specific jacket I will look here again.

This site is trustable but I would highly recommend inputting custom measurements or sizing 1-2 sizes up at the very least from some of the other reviews I have read on here. Though overall I would recommend this brand!

+4
Date of experience: December 25, 2021
New York
1 review
0 helpful votes
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Wolverine's leather
December 25, 2021

I ordered the leather jacket Wolverine wears for my husband for Christmas. I had it customized for him. I was very pleasantly surprised when I received it. The leather is beautiful; workmanship is great. My husband loves it.

Date of experience: December 25, 2021
Missouri
1 review
0 helpful votes
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So Happy with Leather jacket
December 25, 2021

Purchased a leather jacket like Katniss for our granddaughter for Christmas gift. She LOVED it and it brought tears to her eyes, her first real leather jacket. Had my daughter Jayne Woods order it online with the measurements.

Date of experience: December 25, 2021
Germany
1 review
0 helpful votes
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Waist of skirt is 4 inches to small
December 24, 2021

Perfect communication. Perfect workmanship of the skirt. Length correct. Alle wishes considered - except that the waist ist to small. A lot of money for a skirt that does not fit!

Date of experience: December 24, 2021
New Jersey
1 review
1 helpful vote
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I puchased a Leather Cult M-65 military style leather jacket. The M-65 style jacket is a military issue overcoat meant to keep you warm in the rain/snow and cold. Millions of American servicemen have worn this jacket and know how they are constructed with layers of protection. Leather Cult basically sent me a paper-thin shirt which is nothing like an M-65 jacket. No refunds! Beware of this crap!

Date of experience: December 24, 2021
Jamaica
1 review
0 helpful votes
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Pants did not fit
December 24, 2021

The leather pants did not fit and the company did not work with me to make another pair of pants or refund my money. I was highly disappointed.

Date of experience: December 24, 2021
New York
1 review
0 helpful votes
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Not Expected
December 24, 2021

It's not what I expected. I wanted the same jacket in the picture, shiny brownish red color leather. I got dull, dirty brown color. I am disappointed with the product I received.

Date of experience: December 24, 2021
New York
1 review
0 helpful votes
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Extremely pleased.
December 23, 2021

For genuine leather pants you can not beat this price especially for the quality. I am extremely pleased and will definitely do future business with them. The pants took under a month to make and receive! The only con I have about them is the inside stitching isnt straight, that's literally it. I was skeptical as I'm sure others are but boy was the wait worth it! Thank you so much. Yes they probably won't be perfect but for the price it's more than worth it. You just have to try to see. I'm ordering another pair next week!

Date of experience: December 23, 2021
California
1 review
3 helpful votes
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Quality garments and excellent customer service
December 23, 2021

I placed an order online for a custom made leather jacket. Although I thought I followed the detailed measuring instruction precisely, an employee contacted me wanting to affirm a measurement he felt might have been short. After further measurement details and suggestions, I added 2-1/2" to my sleeve measurement, and thankfully so! My jacket is of incredible quality and fit's like a glove! Thank you Leather Cult!

Date of experience: December 23, 2021
West Virginia
1 review
1 helpful vote
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BEWARE!
December 23, 2021

This company is. Based in India. They DO NOT offer returns! This is not posted on the website. The quality is terrible. The leather is paper thin. I question if it actually is leather. The website is very misleading! DO NOT PURSCHASE FROM LEATHERCULT.

Date of experience: December 23, 2021
Maine
1 review
1 helpful vote
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Unsatisfied customer
December 21, 2021

I bought a jacket for my fiancé for Christmas. After 10 days the order had not shipped so I inquired to cancel it. They ignored my inquiry and shipped a few days later. When the package arrived I let her try it on since it came from India and no doubt will be a hassle to return. Of course it doesn't fit so I inquired about a return or exchange and they told me I sent the measurements so it was my fault and it's not returnable or exchangeable! The measurements are right but the jacket doesn't fit properly and now I have a 200$ pos that she won't wear. Thank you Leather Cult for messing up our Christmas!

Date of experience: December 21, 2021
Canada
1 review
0 helpful votes
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Jacket review
December 19, 2021

I'm very satisfied with the ordering and follow up

Date of experience: December 19, 2021
Oregon
1 review
0 helpful votes
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Wonderful leather sports coat
December 19, 2021

I really like my leather sports coat. It fits great and looks sharp. I'm very happy with my purchase.

Date of experience: December 19, 2021